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  • Solved

Udated Android PC and lost bookmarks and some documents

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks … (read more)

I updated android pc firefox on 1 june 21 and lost saved bookmarks and some documents. I still have them on IOS Phone. Can I transsfer them back from phone to pc. Thanks

Asked by lgg4 1 week ago

Answered by Seburo 1 week ago

  • Solved

can't find sync tabs

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from o… (read more)

I have been using sync tab from android to PC for a while now. I can't do that in the new update, the sync tab option (The option where you can find your sync tabs from other devices) disappeared. I can't find it anywhere, the help said its under my sync account or specifically, right under sign out button. But it's not there for me.

And yes it is still sync. My phone still show history from my other devices.

Asked by IcyFrost 1 week ago

Answered by kbrosnan 1 week ago

  • Solved

Cannot sync data between laptop and Android phone

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices. Now I try to sync my dev… (read more)

I have latest for today Firefox v.89 on my laptop and Firefox v.88 installed on my Android phone. I've logged in into FF account on both devices.

Now I try to sync my devices (i set to sync all data types) and android cannot get any. Neither login nor bookmarks. Also I didnt set a Master Password for logins.

By the way, i can send a tab from laptop to phone, so they are connected.

I've checked Firefox Sync troubleshooting and tips but none helped.

What shell I do?

Asked by alexsuperdeveloper 1 week ago

Answered by alexsuperdeveloper 1 week ago

  • Locked

Android Note 8

Until about a week ago sync worked fine to my knowledge and I could look at saved logins on my Note 8 which were sync'd with my W10 desktop. Now FF sync on Note 8 will NO… (read more)

Until about a week ago sync worked fine to my knowledge and I could look at saved logins on my Note 8 which were sync'd with my W10 desktop. Now FF sync on Note 8 will NOT update and show me saved logins and passwords, pressing the button does NOTHING. It doesn't even open a new page, absolutely nothing. My bookmarks will sync with desktop but NOT passwords/logins.

It is weird because when I go to a website and login, my Note8 does show suggested logins like it always has but in FF you cannot look at saved logins any longer?

Also noticed that under Note 8 accounts and backup, FF is NOT even listed as an account and I thought it used to be listed there.

I know that when I changed FF pw on my Note 8 it deleted the password/logins. But seeing as how they are still showing up on my desktop, obviously they are still saved in FF

Asked by Greg 2 months ago

Last reply by Greg 2 months ago

  • Locked

Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (read more)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 4 months ago

Last reply by Seburo 2 months ago