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Firefox sync on mobile does not work.

I have two PCs with sync configured and one android device. I can see that there is no problem with synchronizing data between PCs, but I cannot see my data on android de… (read more)

I have two PCs with sync configured and one android device. I can see that there is no problem with synchronizing data between PCs, but I cannot see my data on android device.

I have on both PCs ff 30 and new sync configured (I upgraded from old sync). I also tried to delete my old sync account, create a new one with same email and then configure.

I also signed up on android device to my sync account. The problem is that I cannot choose data which should be synced (positions are grey - disabled). And I don't see data from pc on android. On PC I syncrhonize bookmarks, passwords, and settings. On Android I want to syncrhonize passwords and bookmarks. What should I do to make this work?

Regards,

Szymon Musioł

Asked by szaman 6 years ago

Answered by szaman 6 years ago

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Firefox sync won't let me login on android

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working?… (read more)

I have a working sync account on my desktop but on android it won't accept my credentials (double-checked!) saying "incorrect password". What can I do to make it working? Best tt

Asked by Taranur 5 years ago

Answered by Fahim 5 years ago

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When I try to "add a device" on my sync account, the "add a device" screeen does not pop up, all that comes up is a firefox help page

I'm trying to add a second device to my sync account, but when I click on the "add a device" link, the "add a device" screen does not pop up. What comes up is a firefox h… (read more)

I'm trying to add a second device to my sync account, but when I click on the "add a device" link, the "add a device" screen does not pop up. What comes up is a firefox help page telling me how to add a device. Any advice?

Asked by spedkim 9 years ago

Answered by Ibai 9 years ago

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sync doesn't work anymore

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, … (read more)

I'm really upset! The new v79 has half the features and sync wasn't running: always shows "last sync on 1970" and didn't let me select what to sync. I cleared the cache, not solved... I cleared all my data, reconfigured, but still no sync! So I removed the app and manually installed the old one. Guess what? It still doesn't sync!!! Now I'm left with the Firefox I know and love but I can't use it because I have NO credentials and no bookmarks... I would like to kick someone...

Asked by Giangi 7 months ago

Answered by Seburo 7 months ago

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I am unable to access my sync key from firefox on my xoom, can you send me the key?

I am unable to sync my firefox bookmarks to my moto bionic, I setup sync to my xoom and am unable to retrieve the sync key from firefox on xoom. There is no option to man… (read more)

I am unable to sync my firefox bookmarks to my moto bionic, I setup sync to my xoom and am unable to retrieve the sync key from firefox on xoom. There is no option to manage my account in the sync prefs.

Asked by picklew 9 years ago

Answered by Matt Brubeck 9 years ago

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Is there a way to prompt syncing (sync now) on Android Firefox?

I have logged into Firefox Sync on my desktop and two mobile devices and everything seems ok, except that syncing on the mobile devices is happening at pretty long interv… (read more)

I have logged into Firefox Sync on my desktop and two mobile devices and everything seems ok, except that syncing on the mobile devices is happening at pretty long intervals. I have the "sync now" button on the toolbar of my desktop; is there something similar for mobiles in the current version? I don't see any way to force or prompt a sync, and it seems unwieldy to have to wait up to an hour (that's the longest sync interval I witnessed) to be able to access an updated list of tabs I have open on my desktop.

Asked by ladykalana 6 years ago

Answered by philipp 6 years ago

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Can't verify Sync. Get no JavaScript error.

I've had a working Firefox sync for a little while. I decided that I want to use a different email address so I delete my account from computer and continue to make a new… (read more)

I've had a working Firefox sync for a little while. I decided that I want to use a different email address so I delete my account from computer and continue to make a new one. When asked to verify, I go to the link and I get a page that says Firefox accounts need JavaScript. I tried opening this link in different browsers and on my phone but same error. Can't get my account verified. Maybe its not important, but my first account was just a forwarding address to what I set my new account email. I.e. my old address was <name>@<domain>.com and my address is <name>@<domain>.ch, the .com forwards to the .CH. Maybe the confuses Firefox sync? And JavaScript is definitely not disabled. I checked aboutconfig.

Asked by xmclark 6 years ago

Answered by guigs 6 years ago

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Add Collections to Firefox Sync

Firefox for Mobile needs to sync Collections too. My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla an… (read more)

Firefox for Mobile needs to sync Collections too.

My wife typically trusts me to make the tech decisions in my household, and is fine with using and supporting Mozilla and Firefox. Overall, she likes the new Mobile Firefox too, as do I.

She's a typical Tab Hoarder kind of user. On her last phone, I introduced her to Collections. Much easier to use and get to than Bookmarks, easy to understand, good at helping her control the immense amount of tabs she otherwise has open. She basically fell in love with the feature.

A few days ago she got a new phone. We still have her old one, but the screen is 1/3 cracks and it no longer holds a charge well. "Well loved", for sure.

Install Firefox on new phone --> sync over her stuff --> all good... Well, wait... Where are her collections with her hundred-or-more tabs in them for various stuff?

Turns out they don't sync?

I've been helping her manually move over the tabs from the collections on her old phone to the new phone, but I feel *extremely* lucky we still have the phone. If she'd lost her phone instead, that would be quite the amount of time she'd spent getting acquainted with and using this feature just to find it doesn't save anywhere.

This was all essentially written as a real-life use-case, for the following plea:

Please, *please* add Collections to what is able to be synced with the Firefox Sync feature.

Asked by AreBC 2 months ago

Last reply by Seburo 4 days ago

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WIll this work with BlackBerry (RIM) phones or pads?

I want to use FireFox Sync but I have a BlackBerry Curve phone (9630). I know that the BB operating system is Research in Motion Limited aka RIM. I want to know if this s… (read more)

I want to use FireFox Sync but I have a BlackBerry Curve phone (9630). I know that the BB operating system is Research in Motion Limited aka RIM. I want to know if this software (Sync) will work with my BlackBerry device. Thank you

Asked by RadeneMarie 9 years ago

Answered by James 9 years ago

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Sync is currently experiencing problems

In android,Sync is not working. I've paired successfully my device but then every time I try to sync IIreceive the message "Sync is currently experiencing problems. It wi… (read more)

In android,Sync is not working. I've paired successfully my device but then every time I try to sync IIreceive the message "Sync is currently experiencing problems. It will be back shortly" I've checked the sync servers and they are fine. IIonly have this version (the latest) of Firefox in my phone. Previous version was working, and beta and nightly weren't working neither. Thanks.

Asked by suitchail 8 years ago

Answered by suitchail 8 years ago

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Firefox deleted ALL my passwords stored in desktop versions when I installed the Android version

Today I am madder than hell !! I installed Firefox for Android yesterday on my Galaxy S3 (brand new). I attempted to Sync it with my Firefox Ver. 31 I use on my desktop b… (read more)

Today I am madder than hell !! I installed Firefox for Android yesterday on my Galaxy S3 (brand new). I attempted to Sync it with my Firefox Ver. 31 I use on my desktop box (Win 7-64) and my laptop (Win7 as well) After using it on a few of the sites I visit I decided it simply was not acceptable as many things didn't work on some site ! So I uninstalled it and wrote a bad review on Google Play.

This morning on my desktop I went to check passwords and I watched IN HORROR in the Pssword Manager window as each and everyone of my sites and passwords vanished one by one. I am dead serious people !!! Then I opened my laptop and watched the same damn thing happen there !

So the Sync I could never get going on the Android version, that was one of the reasons I uninstalled it. So... I really do not want to think that some disgruntled Mozilla employee went into my Sync account and did this intentionally because of my bad review.

As I said, I really hope it wasn't retaliation.... but if it was a problem with the Sync and because I deleted it off my phone the Sync then deleted all my passwords..... then there is HUGE.... I mean HUGE problems with Firefox Sync !!

So....before people send messages... first I have used and loved Firefox as my main browser for close to 10 years, I am an experienced computer user and do computer repairs on Windows systems at times for money. I maintain 2 antivirus and malware programs on my systems. (MS Security Essentials and Malwarebytes).

Asked by Ponyone 6 years ago

Answered by NoahSUMO 6 years ago

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Syncing bookmarks

I have sync set up on my old phone, I just got a new phone today and wanted to sync my bookmarks to my new phone. Everything is selected to be synced on my old device but… (read more)

I have sync set up on my old phone, I just got a new phone today and wanted to sync my bookmarks to my new phone. Everything is selected to be synced on my old device but it refuses to sync on my new phone and there's no advanced settings to select like the guide says to use to sync

Asked by safteypinkisses 6 years ago

Answered by jayelbe 6 years ago

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Firefox Android not syncing with hosted sync server

Hello everybody, I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working l… (read more)

Hello everybody,

I hope you're doing well in theses days, and your health is good ! A few months ago, I installed with success my own Firefox sync server. It is working like a charm with both desktop Windows and Linux version, but it doesn't work with Android version. I discovered that the client try to reach a bad URL (see my preceding post: https://support.mozilla.org/en-US/questions/1288028). Moreover, with the last version, we can't modify anymore the identity.sync.tokenserver.uri In the Nightly version, this parameter isn't present. Have we any chance to use Firefox android version with a custom sync server ? Thanks a lot in advance for your help.

Pascal

Asked by pilou2 3 months ago

Answered by pilou2 2 months ago

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Firefox for android won't sync ever since update to 34.0.1

Hello. Ever since Firefox has updated to version 34.0.1, I can't sync any of my browser bookmarks. Whenever I try to open "sync" in settings (of Firefox browser itself) i… (read more)

Hello. Ever since Firefox has updated to version 34.0.1, I can't sync any of my browser bookmarks. Whenever I try to open "sync" in settings (of Firefox browser itself) it crashes and won't let me open it. Ever since the update. I can't even sync directly from android's settings... it doesn't do anything. Thanks for anyone's help!

Asked by Ererer 6 years ago

Answered by guigs 6 years ago

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Firefox android syncs all except bookmarks

Firefox on android 4.0.3 always continued syncing history, tabs and passwords, but it stopped syncing bookmarks some time ago. Today I created a new profile and a new acc… (read more)

Firefox on android 4.0.3 always continued syncing history, tabs and passwords, but it stopped syncing bookmarks some time ago. Today I created a new profile and a new account with a dozen of bookmarks for testing. They easily sync on ten PCs with Firefox 36.0.1.

On android, I additionally installed Firefox beta and signed in with the new account. It syncs history, tabs and passwords. But it does not sync any bookmark either, not from PC to mobile, not from mobile to PC. So on android, there appears no bookmark folder "Desktop", and on the PC there appears no folder "Mobile bookmarks".

Other browsers on android, like chrome and opera, continue syncing well.

Asked by tommyy 6 years ago

Answered by tommyy 6 years ago

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Add to Firefox button missing

Recently the Add to Firefox button is missing from the share menu. Since I have used other share methods it no longer appears in the 3 options at the top of the main menu… (read more)

Recently the Add to Firefox button is missing from the share menu. Since I have used other share methods it no longer appears in the 3 options at the top of the main menu and I understand that this contains the last share methods used. However, I do not see the Add to Firefox option anywhere even in the long list of all share methods after tapping the main share button. I rely on this feature a lot. Where has it gone and how do I get it back?

Asked by mt3ch 5 years ago

Answered by mt3ch 5 years ago