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  • Archived

backups

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another ac… (read more)

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another account, how do I either see my other profiles or find my backups

Asked by Ke 10 months ago

Last reply by 0004 10 months ago

  • Archived

Recover my Mobile bookmarks

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the im… (read more)

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the imported bookmarks appeared. But all the bookmarks in my phone disappeared.

Asked by glitch04x 10 months ago

Last reply by glitch04x 10 months ago

  • Solved

Backup and Restore

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method wi… (read more)

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method will not transfer addon settings (I have extensive list of ublock origin filters). Besides I would like not to touch cloud for profile migration.

I have tried https://github.com/Rob--W/firefox-android-backup-restore but that failed epically (and I am very technical person).

I do not want to root the android (it breaks banking apps).

What now?

Really appreciate the suggestions.

I am not looking forward to re-login to all the sessions and recreate all the filters.

Asked by SergeiF 4 months ago

Answered by Lucas William 4 months ago

  • Archived

android device firefox not showing under "tabs"

Hi everyone, unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaom… (read more)

Hi everyone,

unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaomi I was bookmarking all my open tabs and inactive tabs, to move them all to the new device. Unfortunately they disappeared. everything. I switched off internet connection immediately, because syncing Because syncing to other devices is always with tabs.... and this way, I always moved the synced tabs from an android phone to Desktops, opened them there all and bookmarked.

Now last time I synced desktop (Lenovo) was one year ago. I tried on a new one with another Redmi phone, but I can't see yhe Xiaomi one, only to this new one...S 15449.

The thing is I see the bookmarks from this one to my Xiaomi, and this Redmi was synced to my Xiaomi, where it says it has the information before the accident (the Xiaomi is offline now) but it's not showing in the tabs region "see other devices" only the new S 15449.


I add some pictures. Shouldn't this device seeing the Xiaomi as it was before? I hope you could help me please 🙏🏻🥺. It was over 100 Tabs they're re very important to me. On the third photo I even can see them "opened" but how to see them here, besides what pops in my head there were there.

Best wishes, Margarita

Asked by MargaritaSan 11 months ago

Last reply by MargaritaSan 11 months ago

  • Archived

Can't restore deleted tabs on Android

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now. … (read more)

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now.

Asked by maksim.makeychik 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

Device data recovery DOOGEE-X5pro

Good afternoon, I'm contacting you regarding data recovery from my DOOGE-X5pro device. At the moment, synchronization and link "about: accounts?action=signin" d'not wor… (read more)

Good afternoon,

I'm contacting you regarding data recovery from my DOOGE-X5pro device.

At the moment, synchronization and link "about: accounts?action=signin" d'not work on the old device. And it is possible that the device was inadvertently removed from the account, but this was done between 2018 and 2020. And you have updated your mozilla.org account services.

I'm asking you if it's possible to restore deleted devices from a backup? Specifications below.

Device setings:

Device: DOOGEE Model: X5pro Android version: 5.1

Android FireFox setings: Version: 60.0.1

Asked by artur.mokriak 1 month ago

Last reply by Paul 1 month ago

  • Solved
  • Archived

Zakładka po aktalizacji

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktu… (read more)

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktualizacji brak zakładek firefox android, na profilu ich nie ma. Gdzie sai jak odzyskac zakladki ze starej wersji Firefox

Asked by 69darkos 1 year ago

Answered by 69darkos 1 year ago

  • Archived

Now can't use on Android

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. … (read more)

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. I checked for updates in the PlayStore and found nothing. So I uninstalled and reinstalled it. On the phone it has lost all history and password access. I took a copy of the history from the desktop site and copied the file to the phone, but can't find a way to get it to load.

Asked by George 1 year ago

Last reply by George Reinhart 1 year ago

I accident clicked clear data in android now i lost my previous data in firefox😔

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? … (read more)

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? :( is it lost forever?

Asked by youssef damnati 3 months ago

Last reply by Paul 3 months ago

browsing history disappeared

browsing history disappeared through no action of mine! (happened just now) Using Firefox on android and my entire browsing history (which was extensive) just disappeare… (read more)

browsing history disappeared through no action of mine! (happened just now) Using Firefox on android and my entire browsing history (which was extensive) just disappeared! CAN I get it back? HOW??

Asked by replies_r_us 1 month ago

Last reply by Paul 1 month ago