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  • Archived

lost bookmarks

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing f… (read more)

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing from both. I tried to "restore" but this still does not bring back my recent bookmarks. Is there any way I can recover them. Many thanks

Asked by AliD 7 months ago

Last reply by AliD 6 months ago

Recover my Mobile bookmarks

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the im… (read more)

I recently imported a bookmarks on my laptop last Sunday. Today, when I open firefox on my laptop, there are no bookmarks, so I restore from yesterday's backup and the imported bookmarks appeared. But all the bookmarks in my phone disappeared.

Asked by glitch04x 3 months ago

Last reply by glitch04x 3 months ago

Can't restore deleted tabs on Android

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now. … (read more)

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now.

Asked by maksim.makeychik 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

backups

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another ac… (read more)

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another account, how do I either see my other profiles or find my backups

Asked by Ke 3 months ago

Last reply by 0004 3 months ago

android device firefox not showing under "tabs"

Hi everyone, unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaom… (read more)

Hi everyone,

unfortunately the device "Xiaomi" ... is the one that by accident I clicked close tabs (I have a neuromuscular disease) and the all dissappeared. This Xiaomi I was bookmarking all my open tabs and inactive tabs, to move them all to the new device. Unfortunately they disappeared. everything. I switched off internet connection immediately, because syncing Because syncing to other devices is always with tabs.... and this way, I always moved the synced tabs from an android phone to Desktops, opened them there all and bookmarked.

Now last time I synced desktop (Lenovo) was one year ago. I tried on a new one with another Redmi phone, but I can't see yhe Xiaomi one, only to this new one...S 15449.

The thing is I see the bookmarks from this one to my Xiaomi, and this Redmi was synced to my Xiaomi, where it says it has the information before the accident (the Xiaomi is offline now) but it's not showing in the tabs region "see other devices" only the new S 15449.


I add some pictures. Shouldn't this device seeing the Xiaomi as it was before? I hope you could help me please 🙏🏻🥺. It was over 100 Tabs they're re very important to me. On the third photo I even can see them "opened" but how to see them here, besides what pops in my head there were there.

Best wishes, Margarita

Asked by MargaritaSan 4 months ago

Last reply by MargaritaSan 4 months ago

  • Archived

Now can't use on Android

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. … (read more)

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. I checked for updates in the PlayStore and found nothing. So I uninstalled and reinstalled it. On the phone it has lost all history and password access. I took a copy of the history from the desktop site and copied the file to the phone, but can't find a way to get it to load.

Asked by George 6 months ago

Last reply by George Reinhart 6 months ago

  • Solved
  • Archived

Zakładka po aktalizacji

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktu… (read more)

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktualizacji brak zakładek firefox android, na profilu ich nie ma. Gdzie sai jak odzyskac zakladki ze starej wersji Firefox

Asked by 69darkos 6 months ago

Answered by 69darkos 6 months ago

lost logins after password reset

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I t… (read more)

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.

I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.

anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.

I also have android 15,

Asked by Gabe 2 months ago

Last reply by Gabe 2 months ago

recover lost bookmarks on android phone

Firefox search was not working for some thinfs like Yahoo or google so I uninstalled and reinstalled to see if that would fix it. Before that I tried clearing the cache a… (read more)

Firefox search was not working for some thinfs like Yahoo or google so I uninstalled and reinstalled to see if that would fix it. Before that I tried clearing the cache and restarting my phone. When I reinstalled most of my bookmarks on the initial page have dissappeared. Is there a way to recover them or can someone on your end send me a list or something so I can bookmark them again manually? Please help ASAP?!

Asked by Dana Cali 3 weeks ago

Last reply by Kiki 2 weeks ago

Accidentally Removed

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my book… (read more)

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my bookmarks.

PLEASE HELP

I miss my settings

Asked by Prof Ortho 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

locally recover deleted folder full of bookmarks?

I suspect I am PH#€%ed. Am I eligible for a miracle? S10+ 139.0.4 NOT set up to sync | see attached for specs In the bookmarks toolbar, I have many folders. I had one… (read more)

I suspect I am PH#€%ed. Am I eligible for a miracle?

S10+ 139.0.4 NOT set up to sync | see attached for specs

In the bookmarks toolbar, I have many folders. I had one named Reference and one named Research. A few weeks ago after a big update my bookmarks had somehow nested multiple copies nested weirdly.

I messaged for help through the Garg app store, and a developer said to please file a ticket with support. I MEANT to do it, but time got away, and I'd already cut the sync and done a lot of cleanup.

I'd removed this phone from sync (no SIM, no cellular connection for the last year, but I use it on Wifi—I carry it around a lot for note-taking when I get brain dumps from people).

I discovered two Reference folders— one in the Toolbar and one in Bookmarks. I moved the one in Bookmarks to the Toolbar, and then moved everything in it into the other Reference folder, which had more, figuring I'd go through and delete the dupes at some point.

I then deleted the empty Reference folder and got the question, "Are you sure you want to delete the selected items [you IDtenT]?"

I confidently clicked yes, not realising my stupid fat finger had clicked on the RESEARCH folder to delete.

I may be able to find some of it to sync or sneaker net from elsewhere but there were swathes of unique addresses in that damn folder. I tried to search bookmarks for the folder and then for any folder. I tried to search "Internal Storage" for any whisper, and Apps which I hardly have any read access to in the file tree without success.

I read the readme called Manage Bookmark Folders in Firefox, plus a couple of hours of additional readme reading and flailing... but I cannot find the answer to a short list of pertinent questions.

1. How does one search/find a bookmark FOLDER, a regular one, which some ahole hasn't deleted?

2. Don't the help articles mention an UNDO option when deleting individual tabs and bookmarks? Sorry, bit of a swivet, but is there an undo for folders? I found no such offering mentioned when deleting an entire folder. I'm assuming no, but... (this might be a good place to mention (while I'm headbanging my desk) that some *other* browsers contain a numeric in their deletion warning, rather than a ubiquitous "these items", whether it's an empty folder or full), hope will spring. Biat£#.

3. Third and final— is there any way for someone without access to costly forensic software to recover this data?

A lifetime of backup, backup, redundant backups is mocking me, so please don't laugh at my self-induced misery. If there's no remedy, give it to me straight.

TIA, Alex

Asked by Alexandra Aldrich 4 weeks ago