YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 5 months ago

Last reply by Kiki 5 months ago

Website UI that should be at bottom of screen is floating an inch or so above

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. S… (read more)

Recently, whenever I go to a website that has some info/links/UI that should be locked to the bottom of the screen, it instead shows up and inch or so above the bottom. So I was part of the website on top, the a floating info bar, then a tiny amount of website at the bottom. I have included an image to show what I mean, but some websites have even bigger bars that cover more of the screen. When I scroll up and down the website this floating bar remains at the same location on the screen, just about an inch up from the bottom.

Is there a way to fix this?

Asked by thejke 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

lost apps

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't kn… (read more)

This is 3 time I have lost almost half of my apps while using Firefox. I just lost Firefox and alot of apps and don't understand how this can keep happening? I don't know which one's I lost or how to get them back? Very important to get those back. I pay my bills with some of them. Please help. I had to ad Firefox back to even do this

Asked by Johnnyb 3 months ago

Last reply by Paul 3 months ago

keyboard and QR scan appears automatically useless function

Stop keyboard and QR scan from appearing when app opened. If I want keyboard then I will tap search. I have pinned sites and bookmarks I use first and usually don't use… (read more)

Stop keyboard and QR scan from appearing when app opened. If I want keyboard then I will tap search. I have pinned sites and bookmarks I use first and usually don't use search. Using search less with all the tracking and always wrong AI assumptions. Keyboard doesn't disappear when search is tapped. Doesn't disappear when screen is tapped. Obscures results. Been a problem for years.

Asked by sbonner1914 1 month ago

Last reply by Swim Fan 1 month ago

Web browsing

What does this mean and how do I fix it? Application error: a client-side exception has occurred (see the browser console for more information). Thank you, John Dunigan … (read more)

What does this mean and how do I fix it? Application error: a client-side exception has occurred (see the browser console for more information).

Thank you, John Dunigan

Asked by jdunigan 5 months ago

Last reply by Paul 5 months ago

translation extension on firefox

Translation extension on firefox doesn't have an option for translating Chinese. I downloaded all the available languages and Chinese was not among them however I have fo… (read more)

Translation extension on firefox doesn't have an option for translating Chinese. I downloaded all the available languages and Chinese was not among them however I have found in the past that Chinese is the language which I most often come across sites,web pages, apps,etc written in and needing translated into English.

Asked by Mark Forfun (Markforfunsydney) 5 months ago

Last reply by Paul 5 months ago

post question

I cannot submit a question for help. I try but selecting SUBMIT it just suts there How can I POST A QUESTION? Probably i wont be able to post this so i might as well … (read more)

I cannot submit a question for help.

I try but selecting SUBMIT it just suts there

How can I POST A QUESTION?

Probably i wont be able to post this so i might as well go stand in the STOOPID LINE.

Asked by KC 5 months ago

Last reply by Paul 5 months ago

Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (read more)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 5 months ago

Last reply by Paul 5 months ago

Firefox will not open in android

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of. I do not know if this is related but… (read more)

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of.

I do not know if this is related but this happened after I scanned a qr code and tried to open it.

I have un-installed and reinstalled the app and turned my phone off then on again after reinstalling but this did not help.

Pls can you help?

Asked by Serena 5 months ago

Last reply by iub fun 5 months ago

"Capture more" scrolling screenshot not working on Firefox Android?

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" bu… (read more)

Since Android 12, many apps can take "scrolling screenshots" that capture more than just the currently-visible part of the screen, with an aptly labeled "capture more" button. I noticed that when screenshotting a webpage in Firefox Android, I don't have the option to do this. When screenshotting the same webpage in a Chromium browser, I do. (See screenshots: 1st is Firefox, 2nd is Chrome)

Is this a bug, or a known FF limitation? Is it on the devs' roadmap?

Asked by fiffox 3 months ago

Last reply by Z 1 week ago

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Text messages on cell phone

I am not the most technical savvy person. I have Malwarebytes on both my laptop and cell phone. My phone had Verizon Message+ until they stopped supporting it a few wee… (read more)

I am not the most technical savvy person. I have Malwarebytes on both my laptop and cell phone.

My phone had Verizon Message+ until they stopped supporting it a few weeks ago. They suggested I use Google messenger which I downloaded. I am finding many things that it does not do which I use all the time. It does not have a way to broadcast a message to multiple people. It does not have the ability to copy a message you sent to one person so you can send it to another. I use those quite often to keep in touch with family in other states.

Does Mozilla have a text message app for an android phone?

Thank you so much

Joan

Asked by biekshajm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Why firefox is slow in Tecno Pova 5g

My device is Tecno pova 5g (TECNO LH8n) The chrome browser works really well in this phone but Firefox is laggy the pages load slower & sluggish despite of 120hz disp… (read more)

My device is Tecno pova 5g (TECNO LH8n) The chrome browser works really well in this phone but Firefox is laggy the pages load slower & sluggish despite of 120hz display it only support 60hz.

The browsing experience is also laggy the navigation in twitter is so laggy but when i use chrome its fine i hate chrome i have always been loyal to firefox in computer if this is slow in android i will still choose to use it once loyal always loyal.

I am king of my own kingdom willing to invest in firefox wellfare. never remove ublock origin from his position he is one of my greatest knight.

Asked by 0 5 5 months ago

Last reply by Mike Taku 5 months ago