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Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

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Playing in background no longer works

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the … (read more)

Until recently (sorry, I don't know which version I upgraded from), it was possible to let media play the background with Firefox for Android. Media would show up on the lock screen and could be played/paused from there when open in the browser. Now, I have found no way of playing media from Firefox without having the window in focus.

I'm wondering if this was an Android change or a Firefox change that broke Android detecting media playing in Firefox, and whether this is/was intended, a known issue, or a bug?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 year ago

Answered by Paul 1 year ago

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attn admin. banned from add-ons since 2020

As yet no response no appeal no reason As a long time supporter this is a sore point and bad image. Cease my ban. https://support.mozilla.org/en-US/questions/1398386 … (read more)

As yet no response no appeal no reason As a long time supporter this is a sore point and bad image. Cease my ban.

https://support.mozilla.org/en-US/questions/1398386

Asked by Galen Thurber 10 months ago

Last reply by James 10 months ago

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Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (read more)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 1 year ago

Answered by omegasmileyface 1 year ago

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I can't update my apps and Google playetore is in the queue

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my… (read more)

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my apps and Google playstore is in the queue!

Asked by Steve 8 months ago

Answered by Steve 4 months ago

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Firefox Android

3th try My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy… (read more)

3th try

My collection are not at the bottom of screen all it said is customize homepage Still know collection. Please for the last time help me. I have a Samsung galaxy a71 5g cellphone

Asked by ladytopaz11 8 months ago

Last reply by Paul 8 months ago

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Access data etc.

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it wi… (read more)

My phone has died and I have Miles of history data collections very important that is that I want to be able to access on my new phone I have downloaded Firefox and it will not bring anything at all across even though it's recognized my sign in my email my photo

Asked by Malia Stewart 3 months ago

Last reply by Paul 3 months ago

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Firefox update

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please. PLEASE HELP ME GET NY COLLECTION BAC… (read more)

Every since you update my Samsung galaxy a71 5g cellphone, mozilla firefox I don't have my collection tabs. I want them back please.

PLEASE HELP ME GET NY COLLECTION BACK PLEASE.

It's my cellphone

Asked by ladytopaz11 8 months ago

Last reply by Paul 8 months ago

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talk to Mozilla employee

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that… (read more)

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

Asked by bj.irish 1 year ago

Last reply by James 1 year ago