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Videos cause screen to get stuck in landscape mode

If I have a YouTube video open in another tab, when I switch back to that tab my screen will automatically become landscape mode and will not rotate to portrait mode. The… (read more)

If I have a YouTube video open in another tab, when I switch back to that tab my screen will automatically become landscape mode and will not rotate to portrait mode. The video doesn't become fullscreen; it doesn't matter whether the video is playing or not. This happens even with auto-rotate turned off. The only way to get the tab back to portrait mode is to make the video fullscreen and then minimize it, after which auto-rotate works correctly again.

Asked by marhodes05 1 week ago

not responding to touch

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond Any help ? Wasn't like t… (read more)

Links won't respond to touch , scrolling up and down is fine , all other touch functions are fine , just links and tabs etc won't respond

Any help ? Wasn't like this before

Asked by Jay LeVzi 1 week ago

Last reply by Kiki 6 days ago

  • Solved

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as pe… (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj

Asked by dandoo 3 months ago

Answered by dandoo 3 months ago

Lost Backup in Sync after factory reset of the phone

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I back… (read more)

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I backed up my session using Firefox sync as described here: https://support.mozilla.org/en-US/products/mobile/backup-recovery-and-sync/backup-data That went fine and I could access the data from my PC.

Now my phone returned, I reinstalled firefox yesterday and immediately after signing in, my backup in Sync was overwritten with a blank session. Is there any way to get the old session back?

Asked by felix16 3 weeks ago

Last reply by Kiki 1 week ago

Unable to Select Multiple

Hello Mozilla Firefox Support Team, I would like to report an issue with bookmark management on Firefox for mobile. On my phone, when I search for bookmarks using the b… (read more)

Hello Mozilla Firefox Support Team,

I would like to report an issue with bookmark management on Firefox for mobile.

On my phone, when I search for bookmarks using the bookmark search feature, I am unable to select multiple bookmarks at the same time (for example, by long-pressing or using multi-select). This makes it difficult to manage or delete several bookmarks at once.

This issue does not occur on Firefox Desktop, where multiple bookmark selection works as expected. The problem appears to be limited to the mobile version only.

Steps to reproduce:

1. Open Firefox on a phone. 2. Go to Bookmarks. 3. Use the search bar to find bookmarks. 4. Try to select multiple bookmarks.

Expected behavior: Ability to select multiple bookmarks in search results on mobile.

Actual behavior: Only one bookmark can be selected at a time.

Thank you for your time and support.

Best regards, MAS

Asked by Mohamad Saif 2 weeks ago

Last reply by Denys 2 weeks ago

Ready to Scan

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is… (read more)

In the instructions says if you want to pair the device is to open Firefox on Android, press the "3 dots button" and click Ready to Scan button, but if I do that there is no such option there at all.

I am doing this signed-in into my Mozilla account.

Thanks in advance, Tadej Peršič from Slovenia 🇸🇮

Asked by tadejp 1 month ago

Last reply by Paul 1 month ago