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  • Archived

Can't sign in to new sync

I have created a new Sync account on my desktop, and can sync, and can log in to https://account.services.mozilla.com/ using that account. I can also log in to https://ac… (read more)

I have created a new Sync account on my desktop, and can sync, and can log in to https://account.services.mozilla.com/ using that account.

I can also log in to https://account.services.mozilla.com/ on my Android tablet using Firefox Beta for Android.

However, when I get to the Settings/Sync screen and click "Already have an account? Sign In", and enter the same email/pass (many times), I get "Invalid email or password"

Asked by Glenn Reimche 6 years ago

Last reply by rnewman@mozilla.com 5 years ago

  • Archived

On Bookmarks are you able to create a heading for each subject

Understand the process of making bookmarks but I don't know how to put each category under a header? Can you explain the process as simply as possible. Thanks. Philbo … (read more)

Understand the process of making bookmarks but I don't know how to put each category under a header?

Can you explain the process as simply as possible.

Thanks.

Philbo

Asked by PHILBO 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox Sync - can't access anything!

Hello, I have the latest version of Firefox in my laptop as well as in my android device, have created an account and, according to both devices, I am synced. But when I … (read more)

Hello, I have the latest version of Firefox in my laptop as well as in my android device, have created an account and, according to both devices, I am synced. But when I try to access my bookmarks on my phone... nothing! I've tried logging off and logging in again, deleting the account and creating a new one in another email address... what am I doing wrong? Help, please.

Asked by Schwa 6 years ago

Last reply by Cbhihe 6 years ago

  • Archived

Why does Firefox keep crashing on my galaxy s4?

Probably half a dozen times a day I find that firefox will crash when it attempts to load a page. It will load some of the webpage and the bottom will be blank. It does n… (read more)

Probably half a dozen times a day I find that firefox will crash when it attempts to load a page. It will load some of the webpage and the bottom will be blank. It does not respond to touch and you can then only wait for the phone to prompt. Firefox isn't responding do you want to?... etc Or close it with the task manager. Your browser is the best by far out of the standard, chrome and Opera but currently its not very reliable.

Asked by SWFCali 6 years ago

Last reply by guigs 6 years ago

  • Archived

Menu button not available

I cannot get to the menu button on my samsung galaxy 2 10.1 tablet. There is not a menu on the botton of the screen as many keep referring to either. Am I correct that … (read more)

I cannot get to the menu button on my samsung galaxy 2 10.1 tablet. There is not a menu on the botton of the screen as many keep referring to either. Am I correct that customizing the app is just going to not be possible? Am about ready to give up and uninstall again.

Asked by jabutler98 5 years ago

Last reply by guigs 5 years ago

  • Archived

issue of Firefox on sella.it (bank website)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed b… (read more)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed but downloaded - is an aspx page and is downloaded from Firefox not opened. If I open the website from other mobile browser this issue not exist.

Firefox from mobile devide, mine is Samsung Galaxy S5 the issue i see in Firefox for mobile on Android Samsung Galaxy S5 Android 4.4.2

Asked by Mark 5 years ago

Last reply by Mhay678 5 years ago

  • Archived

Slow page load Firefox for Android

I have two Samsung mobile devices, a Galaxy S2 phone and a Galaxy Tab S, both are using the latest version of Android that is available for the devices and both are using… (read more)

I have two Samsung mobile devices, a Galaxy S2 phone and a Galaxy Tab S, both are using the latest version of Android that is available for the devices and both are using Firefox v 36.0.4.

I find the page load times to be very slow. The web browser supplied by Samsung does not have all the nice options and features of Firefox but it can load one of my favourite site's home page in about 1 second, about the same as Firefox on my PC. Firefox for Android typically takes about 4 seconds for the same page, sometimes much more. Often it will load part of the page and then take several seconds to load the rest of the page.

I have tried all of the various tweaks suggested and I have removed add-ons. All to no avail. Google Chrome is not as fast as the Samsung browser but it is still significantly faster than Firefox.

In browsing forums I see that many other users are commenting on this problem.

Asked by Gambalunga 5 years ago

Last reply by simongarrett 5 years ago

  • Archived

Certificate still seen as invalid despite the CA certificate was imported to the Firefox trusted root certificate store

Hi everybody, I'm using Firefox 34.0.1 on Android. I tried to import several root self-signed certificates to the trusted root certificate store over the addon available … (read more)

Hi everybody, I'm using Firefox 34.0.1 on Android. I tried to import several root self-signed certificates to the trusted root certificate store over the addon available under https://addons.mozilla.org/en-US/firefox/addon/cacert-root-certificate/?src=ss or downloading the certificate in pem format over a link on a web page. I have not seen any error messages installing the addon and when I tried to download the certificate again, a popup message appeared which informed me that the certificate was already added to the store before. If I access over HTTPS a website that uses a SSL certificate signed by the issuer of one certificate I imported, I still get an SSL warning. I don't have any idea about how to debug this issue. Maybe Firefox still does not see those root certificates as trustworthy, or the import was not successful. Can somebody please verify if the import of root certificates is actually working with Firefox 34.0.1? Thank you

Asked by Gianpaolo 5 years ago

Last reply by ploc 5 years ago

  • Archived

Firefox on Android forces password change "Save Login information"

When I attempt to login to another site, Firefox forces me to save the login & password information. A window pops up "Save Login information". I have save password… (read more)

When I attempt to login to another site, Firefox forces me to save the login & password information. A window pops up "Save Login information". I have save passwords unchecked. How do I stop Firefox from trying to save passwords?

Asked by edspyhill09 4 years ago

Last reply by premm krishna shenoy 4 years ago

  • Archived

Can't comment on peoples posts at Facebook s of today, no updates have been done, worked yesterday

Can anyone explain to me why this is happening... Whenever I try to post a comment on someone else's post on Facebook as I type the cursor does not move forward effectiv… (read more)

Can anyone explain to me why this is happening... Whenever I try to post a comment on someone else's post on Facebook as I type the cursor does not move forward effectively allowing me to type only 1 letter. As I type the previous letters are being overwritten. THis does not happen in chrome or in Dolphin nor does it happen on other websites.

Asked by mrstuartinoz 4 years ago

Last reply by Roland Tanglao 4 years ago

  • Archived

Sul mio dispositivo non riesco a visualizzare in versione mobile alcuni siti, tra cui Vogue.it. Un mio amico che ha la stessa versione di Firefox, sì.

I cannot display some mobile-friendly web sites (p.e. Vogue.it) on my Android Smartphone. A friend of mine, having the same Firefox version for Android, can! … (read more)

I cannot display some mobile-friendly web sites (p.e. Vogue.it) on my Android Smartphone. A friend of mine, having the same Firefox version for Android, can!

Asked by allecraM 4 years ago

Last reply by PenTech Services 4 years ago

  • Archived

firefow saying that my site is dangerous when t is in fact covered by a certificate https://www.cricket-247.net I would like Firefox to contact me

This was transmitted to me by one of our users trying to get onto our site https://www.cricket-247.net when he received a block advice message on his screen … (read more)

This was transmitted to me by one of our users trying to get onto our site https://www.cricket-247.net when he received a block advice message on his screen

Asked by PENGUIN1 RG 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

why is there a voice on my samsung tablet that talks allvthe time?

There's a constant voice on my samsung tablet that seems to be saying everything I do and reading the page I'm on or like reading out loud the internet Very annoying. … (read more)

There's a constant voice on my samsung tablet that seems to be saying everything I do and reading the page I'm on or like reading out loud the internet Very annoying. Says things over and over again like "video player" or just random words. How do I turn that off?

Asked by Mercyk54 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I get back Google Search on Firefox and get rid of Wikepedia Search

Until 3 or 4 days ago my search engine on Firefox was Google. Suddenly a few days ago it was held hostage by Wikepedia and anytime I want to search up comes Wikepedia w… (read more)

Until 3 or 4 days ago my search engine on Firefox was Google. Suddenly a few days ago it was held hostage by Wikepedia and anytime I want to search up comes Wikepedia with little to no info except byon Wikepedia itself. I would like to get rid of that and go back to google if possible

Asked by JMuckle 1 year ago

Last reply by jscher2000 1 year ago

change the language

Hi Some times when I open Persian web sites my Firefox language is changing from English to persian . how can i stop this action and keep the language of menu and .... t… (read more)

Hi Some times when I open Persian web sites my Firefox language is changing from English to persian . how can i stop this action and keep the language of menu and .... to English? I should manually change the language to English time by time.

Asked by M firefox 5 months ago

Last reply by Shams 5 months ago