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Ebay missing buttons

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the … (read more)

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Asked by Captainred 5 months ago

Last reply by mattdbrat1978 19 hours ago

Nintendo eshop login issue

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to sho… (read more)

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.

Asked by RipTail 5 months ago

Last reply by nikkinik778 20 hours ago

When downloading a file, firefox causes com.android.phone to stop

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself. the only app that… (read more)

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Asked by samiscool51 1 week ago

Last reply by Paul 1 day ago

while downloading file/files my mobile signal get disappears for few seconds

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds… (read more)

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

Asked by Ritik 5 days ago

Last reply by Paul 1 day ago

No service sim

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I a… (read more)

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I also deleted and re-downloaded the browser but didn't solve the issue.

Asked by johncarlosgonzales 1 week ago

Last reply by Paul 1 day ago

Downloading a file causes SIM card to lose reception

Hello, Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporaril… (read more)

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Asked by olmek9014 2 weeks ago

Last reply by Paul 1 day ago

Firefox won't dial from browser

Hello, I have a new cell phone and I installed both Firefox and Firefox Focus apps on the phone. I only use the regular Firefox app. Whenever I google search a business,… (read more)

Hello,

I have a new cell phone and I installed both Firefox and Firefox Focus apps on the phone. I only use the regular Firefox app. Whenever I google search a business, it gives me the address and phone as normal. However, when I push the "call" option on the browser, it does not transfer to the phone app for me to call. I can't dial the number directly from the website.

I can do it this on Chrome but not Firefox.

Can someone give me the solution?

TIA

Asked by discreetbruhhere 4 days ago

Last reply by Paul 1 day ago

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 2 months ago

Last reply by jorge.olmos.fores 2 days ago

MY 'DUMB' CELL PHONE WILL NOT ALLOW APPS. /NO INTERNET CONNECTION

Really do Like Firefox/Mozilla; Appreciate the opportunity offered to apply an app to link to cell phone; However my Cell Phone does Not allow apps, No Internet Connect… (read more)

Really do Like Firefox/Mozilla; Appreciate the opportunity offered to apply an app to link to cell phone; However my Cell Phone does Not allow apps, No Internet Connection. Should I go to 'Settings' to opt-out for the app??

Asked by PEGGY 4 days ago

Last reply by Paul 4 days ago

Android Firefox crashes whenever video plays

Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (read more)

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.


I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Asked by Aclaussen 2 months ago

Last reply by Paul 6 days ago

Firefox for Android re-opens tabs

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch. Firefox re-opens tabs after the browser is closed. Say I hypothetic… (read more)

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch.

Firefox re-opens tabs after the browser is closed. Say I hypothetically open the app to make a Google search, open a few tabs from the results, do some research, then close the most recent 4 tabs and then immediately close the entire app.

Upon my next opening of the app, I'm served the New Tab screen. Tapping the square icon that brings up my list of currently open tabs, reveals that those 4 tabs from my previous session have returned. This has persisted through the last few updates, and I've just been living with it for a month or two. If I close a bunch of tabs at once and then keep browsing, sometimes I'm able to keep some of them dead, but some will come back I think. It's inconsistent and strange.

Any help is appreciated.

Firefox for Android 117.0.1 Android 10 Build number QP1A.190711 Samsung Note 9 N960U1

Asked by galacticboy2009 2 weeks ago

Last reply by Paul 1 week ago

Push Notification opening blank page

Hie, I am using firebase push notifications to show background notification on mobile. The issue is when I click on the notification instead of redirecting to the link it… (read more)

Hie, I am using firebase push notifications to show background notification on mobile. The issue is when I click on the notification instead of redirecting to the link it just opens up the blank page or the previously opened page. While the other browsers work perfectly for the given scenario firefox for mobile doesn't. Kindly help

Asked by mhdmehran119 1 week ago

Last reply by Paul 1 week ago

Closed taps reopening on android

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in t… (read more)

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in the new session. You end up having to close the same tab multiple times because each time you leave the app and return, the tabs are automatically reopened. Sometimes as many as 2 or 3 previously closed tabs are reopened automatically whenever the app is opened next. I just find this quirk highly annoying and I wonder if there's a fix for this

Asked by kachieco 1 week ago

Last reply by Paul 1 week ago

fire fox browser ay hindi aktibp

Kung naka sign-in o actibo ang account ko ay hindi gagana ang browser peru noong nag log out ako sa account ko ay gagana na ang browser at bakit ganito ang browser … (read more)

Kung naka sign-in o actibo ang account ko ay hindi gagana ang browser peru noong nag log out ako sa account ko ay gagana na ang browser at bakit ganito ang browser

Asked by Arnolddupio 1 week ago

Last reply by Paul 1 week ago

reopening inactive tabs causes full reload of page, and it's very slow

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after… (read more)

Keep seeing a bug where tabs that were kept open but are not active, upon reopening do a full reload, and then take a long time to load often failing to load at all after a timeout.

video recording

Asked by George 1 week ago

Last reply by Paul 1 week ago