Showing questions tagged: Show all questions
  • Locked

delay opening websites

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then be… (read more)

When opening a website, the url has a padlock with a red line thru it (unsecured), the browser then waits about 5-8 seconds for the red line to disappear (secure )then begins loading the content. It behaves on win 10 and android devices. Upon refreshing Firefox on win 10, it got faster, but reverted. Unchecked wait for secure sites doesn't help.

Asked by Richard 5 months ago

Last reply by Paul 5 months ago

  • Solved
  • Archived

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (read more)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 1 year ago

Answered by James 1 year ago

  • Solved
  • Archived

Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (read more)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Asked by Ciara 1 year ago

Answered by Paul 1 year ago

  • Locked
  • Archived

android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (read more)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (read more)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 1 year ago

Answered by causingnose5432 1 year ago

  • Solved
  • Archived

JavaScript

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any … (read more)

Hello. I have the most recent update for Android Firefox. Suddenly I can not watch videos because it says my JavaScript is off. I have not done anything to change any settings. And I am unable to get into "About:Config" to change anything. The version of Android Firefox is 117.0. I would appreciate a response as soon as possible. Thank you so much. Sincerely, Steven Nickerson [email address]

Asked by Nicolas 1 year ago

Answered by Nicolas 1 year ago

  • Locked
  • Archived

Firefox Android ; All websites return "Address Not Found" and "Your connection is not secure"

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure". I have only 1 add-on, UBlo… (read more)

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure".

I have only 1 add-on, UBlock Origin. Whether this is OFF or ON doesn't matter.

HTTPS-Only Mode : OFF or ON doesn't matter.

I've also re-installed Firefox Android, no change.

Also cleared the cache.

Thanks, Rod

PS: WiFi & Cell connection very good.

Asked by roderickcs 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox crashes repeatedly, on multiple devices

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the Sorry Firefox crashed error Now i just got a new T… (read more)

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Asked by Shinobi 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Firefox add-ons doesn't recognize that it's being opened with Firefox.

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'… (read more)

The Firefox for Android add-ons section (yes, I made sure I was in the 'for Android' add-ons web address, as opposed to the 'desktop add-ons' web address) is saying "You'll need Firefox to use this extension" and not allowing me to install add-ons as the page employs a download firefox link that leads to an "Open" button in the Google Play Store, as I already have Firefox installed. I have tried many different add-ons to test if the issue is isolated to a single add-on and to test if it is an add-on compatibility issue, and it seems to be a consistant issue with all add-ons. Yes my underlying operating system (Android), and the Firefox for Android app are both up-to-date with the latest versions. I have located the Firefox support page labeled "Unable to install add-ons (extensions or themes)" and was able to work through the the list of potential issues and their solutions, to determine that every item on the list was either inapplicable or not the problem/solution. What am I missing?

Asked by #include <binary_glitch> 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Folders in Firefox Android browser history annoy me, please let me turn them off.

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's n… (read more)

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's named after whatever first search query I made. I don't see any way to turn this off.

Additionally, I'd also like to be able to delete forwarding pages from my history from my phone. I do this on my PC which I have synced by entering "." into the history search bar and manually deleting them but otherwise I'm stuck using the search function on my phone even for pages I visited recently, which is often full of forwarding pages I haven't gotten around to deleting yet.

Asked by arne20 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 1 year ago

Answered by Paul 1 year ago

  • Locked
  • Archived

JavaScript enable on Android Phone

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it ba… (read more)

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it back with about:config but it's not allowing me to proceed and it's a major pain I need to fix ASAP.

Asked by KC 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Problems with pages loading on android 6 phone

Hello! The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the and… (read more)

Hello!

The problem is I'm getting the "Unexpected response from server" message when trying to open any web page. Could you try to solve this without me updating the android version? My phone is not new and quick in the terms of performance so I do not update the OC. Please find the error examples, broeser version and my phone's system info attached in a form of screenshots.

Thank you Regards, Denis

Asked by ellan.62 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Crash caused by inactivity?

Hi, We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display … (read more)

Hi,

We use about ten Android tablets running Firefox in our shop for our employees to enter on a webpage daily some informations. Tablets are programmed to keep display active 24h/7d, firefox is pinned so the app stay opened and users don't go to other app. The extension LeechBlock NG prevent users from accessing other webistes. Everything work well except on mondays morning.

Without fault first person to try to connect on the website will see the app crash to the desktop. Since the app is pinned user will have to wait for a supervisor to come in and unpin the crashed (and invisible) app, re-launch it and pin it. Then it will work all week without issue as long as the tablet is used at least once a day. We recently added a new tablet which is used less than others and that one does crash during the week but never twice in same day. Here's the crash report that we have (I checked multiples tablets and they all share the same crash code):

99526033-8b07-4d48-9ea2-bf4b81157f56 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Invalid metadata observation: Observed view time is invalid (too long)

at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:13)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:6)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1)
at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3)
at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2)
at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1)
at mozilla.appservices.places.uniffi.PlacesConnection.noteHistoryMetadataObservation(places.kt:162)
at mozilla.appservices.places.PlacesWriterConnection.noteHistoryMetadataObservation(PlacesConnection.kt:19)
at mozilla.components.browser.storage.sync.PlacesHistoryStorage$noteHistoryMetadataObservation$2.invokeSuspend(PlacesHistoryStorage.kt:63)
at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9)
at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:923)
Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@57af652, java.util.concurrent.Executors$FinalizableDelegatedExecutorService@1d40d23]

Wondering if someone can help me decypher this to fix/prevent it. Is it the extension or browser itself that cause the crash if the page hasn't changed long enough? Thanks for suggestions (I will not consider "have you tried without the extension" as a valid suggestion)

Asked by SimonProulx2999 1 year ago

Answered by SimonProulx2999 1 year ago