Firefox for Android Support Forum

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Specs: Android 13 Pixel 5 with latest version of Firefox installed.

Issue: This problem has existed for months for me.

audio stutters or more so swiftly cuts in and out.

Sometimes the video itself stutters/lags.

Taping the full screen icon puts the app in the background. Upon reopening it, the entire app looks like it's hanging off the side of the screen.

Example attached.

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Dashed and dotted lines do not render in the Android Firefox browser.

I took this example and changed it slightly.

Lines are not visible in Firefox and Firefox Focus browsers. They are visible in Firefox Nightly.

I am using the Firefox Nightly version and when I click on links related to Instagram, YouTube or other applications, it takes me directly to the application.

But when I click on the my course link, it directs me directly to Microsoft's own site to download the application. (Microsoft Teams)

I tried this in other browsers, but they did not have such a problem. That's why I downloaded and tried other Firefox versions, but they also have the same problem...

I also disabled the extensions but the problem is the same.

So the problem is, while Firefox Nightly opens other sites in the application, it does not open it in the application when i click on this course link. What is the source of the problem?

Thanks, best regards.

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

• Settings> Sites Permission> Notifications is set to Ask to allow
• there's no record of instagram.com on Settings> Sites Permission> Exceptions
• Tested also with addons disabled
• Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
• Oneplus 11

Ps: Tested on Google Chrome and the site asks for this permission

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

When trying to open a bookmarked site, for example "https://mstdn.social/@noelreports", it suggests the site up until having typed in "noe". So, I can type in "n", "o" and "e" and get it suggested all the time. But as soon as "l" is added, the suggestion disappears. But this "l" is part of both the page title and the address, so that is really strange. Very irregularly, when I delete the last letter and retype it, the bookmark suddenly appears. On the synced Windows 10 installation of Firefox, everything works flawlessly.

At some point embedded your tube videos stopped playing. When I touch the frame I just get the circling throbber.

Clicking through and opening the youtube app and the videos play.

I've looked around but can't find any setting to fix it.

Eg https://www.sciencealert.com/ghostly-footage-of-a-dumbo-octopus-captured-8000-feet-below-the-ocean

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

when i am downloading something my phone restarts even if i re install the app it still restart. I tried downloading at Chrome and my phone doesn't restart only at firefox restart my phone can you please fix this as soon as possible i need to download stuff here for my module thank you..

yts.mx cannot be accessed in firefox but yts.mx is accessible in other browsers

1) First of all, please make the vp9 code as default in firefox for android.

2) When playing 4k videos at 60fps on YouTube, all my android devices with either Fenix/Developer installed, lose about 90% of frames. Even 4k 30fps videos do not stutter/lose any frames.

Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't involve removing all my bookmarks, history and saved data.

I have Firefox (Beta) installed on a Samsung S8 Android, and its sole purpose in life is to display a live videostream (live TV program from https://canalcurta.tv.br/viainternet ).

The problem is that the internet link in/from Brazil is "variable", meaning the live stream will hang - sometimes for a few seconds, and sometimes "forever".

So I have two questions:

1) Is there a buffer setting for live streaming video. (It does not matter if the stream is 2 minutes late! ;) ) (I don't want to "load entire video before watching", only have a very large buffer for live videos.)

2) Is there a way to make Firefox auto-restart a video stream which has hung more than 1 minute (or whatever)?

Thank you very much! Your help is much appreciated! <3

I use an external password manager on my Android phone - Nextcloud Passwords. It works with Google Chrome, Firefox Focus, DuckDuckGo, and other browsers. However, the main Firefox browser does not allow me to use the autofill feature with this manager app. Here are the steps to reproduce:

1. On a page with a username/password field, select one of the fields (give it focus)
2. The soft-keyboard appears and an "Autofill" popup appears (good!)
3. Pressing on the "Autofill" popup opens my password manager (good)
4. Selecting the password to fill in the manager app returns me to the page
5. Another popup should appear with the name of the site password selected in the manager app, and it looks like it does briefly, but another "Autofill" popup appears immediately. No username/password is filled.

This results in an endless loop of pressing the "Autofill" popup, selecting the password in the manager app, then the "Autofill" popup appears again.

System Information: Samsung Galaxy S22 Android 13 Kernel version 5.10.136 Build number TP1A.220624.014.S901U1UEU3CWGI Firefox Android version 117.1.0

172.16.32.1 is the login page for a WiFi offered by my landlord. Sometimes I am able to go to that page and login and sometimes your browser refuses me access. Please help me fix this and allow me to use my landlords WiFi. If you are unable to assist, please direct me to a browser I can download that will allow me to use my apartment's wifi. Thank you and have a great day.

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

As shown in the image, I'm having this issue where the Android version just refuses to use the internet for some reason. Wifi is working perfectly fine, yet it just doesn't do anything when I click enter on the address bar. Any idea on what's could possibly the root of the problem? It's just stuck there for the last 15 minutes.