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Android Profiling

Why has my otherwise serviceable Firefox for Android suddenly begun redirecting my input of "nnnnn.com" to "https://www.nnnnn.com/sa/ar/Home.page.com" ; forcing me t… (read more)

Why has my otherwise serviceable Firefox for Android suddenly begun redirecting my input of "nnnnn.com" to "https://www.nnnnn.com/sa/ar/Home.page.com" ; forcing me to edit the url to include

" ... /us/en/ ... " in order to reach the English language website? 

I occasionally research Arabic language websites and those are rarely if ever Saudi Arabian as the redirect imposes. Update: Troubleshooting I did on Firefox Android shows that my issue is only in Private Mode. Typing the affected URL in regular mode gets me to the correct US English home page with no redirect to the Arabian version.

Asked by aa17 1 week ago

Android

Firefox continuously minimizes itself. I have uninstalled reinstalled cleared cache etc I'll be in the middle of reading an article and down it goes. It does not happen o… (read more)

Firefox continuously minimizes itself. I have uninstalled reinstalled cleared cache etc I'll be in the middle of reading an article and down it goes. It does not happen on other web browsers so I do not think it is my phone. I installed with recommended settings

Asked by richward250 1 week ago

ارجو المساعده فورا في حل المشاكل المتعلقة في الانترنت أثناء المباريات في الاونلاين

ارجو المساعده في حل المشاكل المتعلقة في الانترنت أثناء المباريات في الاونلاين

Asked by osama kinana 1 week ago

Last reply by ADIGA 1 week ago

Downloads don't start after multiple attempts. Later I see multiple downloads of the same file in my downloads folder.

The download process is invisiballs. It won't start no mattet how much I retry, will get completed exactly the nxtimes I tried after hours without my knowledge callage. … (read more)

The download process is invisiballs. It won't start no mattet how much I retry, will get completed exactly the nxtimes I tried after hours without my knowledge callage.

Asked by Beyond Oblivion 1 week ago

  • Archived

Possible text rendering glitch on Samsung Galaxy Tab A (2017) SM-T380 Android Tablet

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin I've had this problem for months now, but it was never as bad as it ha… (read more)

Samsung Galaxy Tab A (2017) SM-T380 Android version: 9 Firefox 115.0.1 Only Addon is ublock origin

I've had this problem for months now, but it was never as bad as it has become now on the latest Firefox 115.0.1 Android release. The issue would (seemingly) mainly occur on text heavy websites, like Wikipedia, but it never disrupted me enough to file a report until now. It's now happening on practically every website I can visit.

Basically, huge 'blocks' of websites will be 'blanked out', and the only way to potentially work around this is to pinch zoom until these 'blocks' get out of the way of the text/page elements they're obscuring. This isn't consistent however, so you can't reliably just pinch to zoom to a perfect level to have the page render all the way correctly, the 'blocks' will simply move to obscure other parts as you're zooming and trying to fix whichever specific portion of the screen you want to see properly.

So far I've tried disabling ublock origin for pages this was occurring on, clearing the program cache, restarting my phone, clearing all browser cache/history, toggling the different Accessibility options pertaining to page zoom, and none of these things have worked at all.

I've attached some screenshots of how this looks when zooming in. Other browsers (the Samsung browser, specifically) don't have this issue on this tablet, and I saw one google play store Firefox app review with my same device also mention having a similar sounding issue.

Anyone have any idea what the issue could be? If more screenshots from a different website are needed, or if I should have posted this elsewhere, please let me know.

Asked by yungtarp99 1 year ago

Last reply by Paul 11 months ago

  • Solved
  • Archived

Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 1 year ago

Answered by John Cochran 1 year ago

  • Archived

Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 1 year ago

Last reply by orange_cat 1 year ago

  • Archived

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (read more)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 7 months ago

Last reply by Chris Peterson 7 months ago

  • Archived

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 8 months ago

Last reply by Paul 7 months ago

  • Archived

Full screen mode bug

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full sc… (read more)

When attempting to enter full screen mode on Firefox for Android, and to get into landscape mode, the browser appears to crash, keeps audio playing, and "entering full screen mode" dialogue pops up. Have to open Firefox again, and can only be viewed in landscape mode while session is continued. To return to non-landscape mode, the app needs to be force stopped, otherwise you only get to see the left one third side of any web page you navigate to. Seems to have started with most recent update. Is there any way to fix?

Asked by fartnakker 1 year ago

Last reply by daniel278 1 year ago

  • Archived

Firefox rejects all service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

Android Mobile phone Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover? (When proble… (read more)

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

Asked by FIREFOX 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Clicking on phone numbers not opening dialer

Hi community, I have a Pixel 8 Pro and not sure if this has been a recent issue since the December update when I click on a phone number or dial icon I expect to end up … (read more)

Hi community,

I have a Pixel 8 Pro and not sure if this has been a recent issue since the December update when I click on a phone number or dial icon I expect to end up on Google dialer but for some reason it just loads for a sec and nothing happens. This works fine on other browsers like Chrome and Vivaldi, is there a setting to tweak otherwise I had copy the number or use another browser.

Asked by wilpang20 7 months ago

Last reply by wilpang20 7 months ago

  • Archived

Black boxes

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not kn… (read more)

So I got directed here after leaving an unfavourable review due to an ongoing issue that google had no answers for. The screenshot should show the problem. I don't not know what causes it, only that it feels random when it breaks. Cashe/data clearing doesn't help, only a full reinstall seems to fix it, but this gets annoying pretty quick. The issue is search boxes on websites become black, and the text looks weird. The only add-on I use is UBlock, and when I left the review, the app broke after just an hour after being reinstalled, before I even installed UBlock.

My phone is a Samsung Galaxy S20Ultra if that helps, though I'm due for an update, and haven't had the time to sort it.

Asked by jonboultby 11 months ago

Last reply by jonboultby 11 months ago

  • Archived

Prayer Times Website Issue on Mozilla Firefox

Hello Mozilla Support Team, I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Spe… (read more)

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Asked by theskillsup 8 months ago

Last reply by theskillsup 8 months ago

  • Archived

Background Tabs automatically closing.

Hello, I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different… (read more)

Hello,

I choose to use FireFox when viewing video content. Only I have this persistent issue when I'm watching/listening a video/podcast and I need to goto a different Tab/Page or use an App or perform a different task, when I return to the tab with paused video it will reload and then the video page will refresh or re-open back to the video list/menu. This causes me to lose my position in the timeline and must find my place again manually. I've noticed this happens after a certain amount of time has passed, not much though, like 60 seconds or so, maybe more. This is frustrating and time consuming and I've noticed this doesn't occur in many chromium based browsers. That said, I strive to avoid google altogether and would rather stick it out with Firefox.

Thank you for reading my question, any advice is appreciated.

113.1.0 (Build #2015950737), 52a200d213+ GV: 113.0.1-20230511191846 AS: 97.4.1 2023-05-15T18:19:10.974886

Asked by cj76 1 year ago

Last reply by cj76 1 year ago