Showing questions tagged: Show all questions

Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 1 day ago

Last reply by Paul 7 hours ago

How can i delete EVERYTHING from firefox on android?

so i want to delete bookmarks, passwords, cookies, site history, everything!!! I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i d… (read more)

so i want to delete bookmarks, passwords, cookies, site history, everything!!!

I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i didnt enable sync after reinstall)

Reason: I have just spent a good amount of time cleaning up old passwords that i dont use anymore or have changed and not been updated from some reason. When i re-enable sync, I dont want the saved passwords from my phone to resync to my PC. To be absolutely sure that this doesnt happen i would like to just resync all the data to my phone from my sync account.

Asked by da-craven 1 month ago

Last reply by luya 3 days ago

Delete All saved password on Firefox

Hello, I want to delete all the passwords I have saved on FireFox, I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please sugge… (read more)

Hello,

I want to delete all the passwords I have saved on FireFox,

I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please suggest some solution or something by which the entire saved passwords can be deleted at one go.

I have some personal reasons due to which I am requesting you.

It is not even giving the option to delete Saved password.

Asked by TAUFIK 5 days ago

Last reply by Paul 5 days ago

Old sync tabs

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to acce… (read more)

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to access those tabs on my pc, about a month later, I am unable to find them. My account shows that the device was backed up a month ago. Is there a time limit to access the tabs that i synced?

Asked by jonkh23 1 week ago

Last reply by Paul 6 days ago

Link two accounts

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I… (read more)

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I am trying to link these two accounts, for many reasons but also because I am trying to add my other email as a backup/recovery to this account, but I keep being denied because it's an 'existing account'. Please help. (Also an unrelated but very unhelpful thing: Mozilla websites, and ONLY Mozilla websites, are currently rendering in plain html and it's *really* confusing and unhelpful. I've killed all my as blockers and it doesn't seem to be any of them. Any advice?)

Asked by tali1 1 week ago

Last reply by Paul 6 days ago

can't organize bookmarks. Still...

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke… (read more)

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke? So the only option is to move to Opera i guess? Can i move my bookmarks to it on my phone?

Asked by DoneDonedone 1 week ago

Last reply by Paul 1 week ago

Asus 2022 chromebook camera and microphone not showing in firefox

although enabled on chromebook and working on other browsers, not displayed on firefox (android 13 ) and as a result cant use them, would appreciate an update if possible… (read more)

although enabled on chromebook and working on other browsers, not displayed on firefox (android 13 ) and as a result cant use them, would appreciate an update if possible thank you

Asked by frothblowersclub 1 week ago

Last reply by Paul 1 week ago

Browsing search results blocked

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode,… (read more)

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode, websites and apps such as twitter, Reddit and the obvious others that show "nsfw" tagged content just doesn't show up, it is even happening for movies or TV shows marked 18+ on my search engine unless I'm on incognito. How do I amend this? I've not seen this before at all nor have I changed any settings or ever been logged into a Firefox account. Thanks

Asked by billytucker99 1 week ago

Last reply by Paul 1 week ago

firefox not sending codes to email

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used ema… (read more)

Facts 1. I reset my desktop and needed to login from scratch. 2. I have 2 step authentication on 3. I forgot which authentication app I used for firefox 4. So I used email to login (or try to login anyways).. I requested several emails

Problem 5. The EXACT same situation here (https://support.mozilla.org/en-US/questions/1356051#question-reply) happened to me: firefox claimed they were sending me emails, that had codes but didn't receive ANY email

More facts: 6. I read the article cited in 5. And installed authy, and sure enough was able to login 7. I got multiple back up options to log in now (got plenty of emails now)..

QUESTION: 8. Why did I get emails from 6. But not 4.? I suspect something is messed up on the security side of Firefox

See image

Asked by seeker 1 week ago

Last reply by Paul 1 week ago

lock and unlock on my email

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don… (read more)

I am seeing a locked Firefox when I am using my email. I am unable to remove it or unlock it. I cannot use auto fill now ..on my android phone while using my email. I don't understand Mozilla configure!!! Phone is [telephone number] Email.. [email address] Please help.

Asked by Elaine Stewart 1 week ago

Last reply by Paul 1 week ago

Camp LeJeune popup advertisement

How do I get rid of the Camp LeJeune popup advertisement? It shows up multiple times in a matter of just seconds whenever I use Firefox. It appears linked to 1stpremier… (read more)

How do I get rid of the Camp LeJeune popup advertisement? It shows up multiple times in a matter of just seconds whenever I use Firefox. It appears linked to 1stpremierlending. This is an advertisement seeking Marines that were exposed to toxic chemicals at Camp LeJeune.

Asked by e.kanto248 1 week ago

Last reply by Paul 1 week ago