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  • Archived

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

How to add speed dials in homepage and URL bar on Firefox Android?

How to add speed dials in homepage and URL bar on Firefox Android? I access some sites instantly like alternative search engines, social media, news sites, messages and … (read more)

How to add speed dials in homepage and URL bar on Firefox Android?

I access some sites instantly like alternative search engines, social media, news sites, messages and others so need them on homepage of browser (also new tab like Chrome otherwise speed dials won't work).

But in Firefox Android and Chromebooks, I can't find a way to have done sites as speed dials like Edge browser, Samsung browser, cococ browser, soul browser, mask browser, kiwi browser, Brave browser, Vivaldi browser, and Opera browsers among others. Only Firefox is light years backward despite being veteran.

Humbly requesting this feature urgently as usability is zero when using Firefox browsers and I have to go back to one of the browsers mentioned in that case.

Asked by Net_Hunter_90s 1 year ago

Last reply by Net_Hunter_90s 1 year ago

  • Archived

Let me choose my Homepage

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does. As much … (read more)

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

Asked by dfitzgerald2002 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tracking

Actually I'm using firefox from so long and I love to use firefox and I feel safe using firefox because it is open source and firefox first priority is privacy but from f… (read more)

Actually I'm using firefox from so long and I love to use firefox and I feel safe using firefox because it is open source and firefox first priority is privacy but from few weeks I'm observing that duckduckgo app tracking blocks so many tracking attempts from firefox. It's kind of weird. When ever I open firefox, duckduckgo start blocking so many tracking attempts from firefox and as a proof I take screenshots as well. I'm attaching screenshots with this message. Still I love using firefox but also this scared me. Hope I'll get a better explanation.

Asked by deepak99559 1 year ago

Last reply by deepak99559 1 year ago

  • Solved
  • Archived

Start at the Top Level

More a Concern or Desire than a question. Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Wind… (read more)

More a Concern or Desire than a question.

Very common these days (2023) are device types - PCs, Cell Phones, etc. Firefox browser is available to (my main interest) Windows PCs and Android Cell Phone. Then their OS, versions, etc. All have many differences so establishing these differences in the beginning of questios and explainations are critical to the assumptions going forward in support.

The moz://a Support (most support forums) overlook this vital step before delving down into the myriad of complex and different option settings and discussions. I'm no professional but am confident that instruction details are likely very specific to the different device/OS, versions, Platforms, etc. That said I am very frustrated to the lack of a definite starting point for research as most if not all that information is useless to ones specific needs.

Hope you can take this to Hart and consider adjusting the Top Level Titles and/or providing Option Filters to better guide users to their specific needs.

A little different but related, in the old DOS days the c:\\ path format was a very useful practice to provide an orientation of where you are logically. It even accommodates a backward or higher level logic projection up into the internet or devices. I'm only amateur in the full understanding but am fairly certain of its existence. These no nonsense logical establishments go a long way in understanding & conveying complex theory. STANDARDS.

Thank you. Rod

Asked by rmynatt 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox on Kindle Fire HD 8 will not let me sign in

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, … (read more)

Hello, I recently changed my password for my Firefox account and now I was unable to enter my new password to log in. I logged out of my account to see if it would work, but to no avail, and now I am signed out completely with the all my attempts to sign back in resulting in a forever-loading page.

Installing another version of Firefox does not work, as it tries to redirect me to the Google Play Store (which Amazon devices do not support). The method I tried to use is in the following link: https://www.mozilla.org/en-US/firefox/all/#product-android-nightly. If this is the way to do so, would I have to uninstall my current version of Firefox?

Thank you.

Asked by Middy 1 year ago

Last reply by Paul 1 year ago

  • Archived

117 is released but all links take you to the old versiin

117.0 Firefox for Android Release August 29, 2023 Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my passw… (read more)

117.0 Firefox for Android Release August 29, 2023

Your website says this is out but all links and the Play store still have 116, how do I get 117 since it fixes my password auto fill issue

Asked by Trevor Z 1 year ago

Last reply by Trevor Z 1 year ago

  • Archived

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 1 year ago

Last reply by Paul 1 year ago

  • Archived

How force HTTP-mode for specific websites?

How can I override the default to connect to a website in HTTPS-mode and enforce a HTTP connection for specific websites, like the configuration server on modems/routers?… (read more)

How can I override the default to connect to a website in HTTPS-mode and enforce a HTTP connection for specific websites, like the configuration server on modems/routers?

Where is the Firefox-for-Desktop option in the padlock menu for the Android version, when it says "Connection is not secure", to turn off "HTTPS-Only Mode" temporarily or permanently for that site?

All I have available, is the in this case pointless "Retry" button and the useless info "This connection has timed out". But nothing at all to force a HTTP-Only connection.

The solution can't be, that every time I need to connect to a website that does not support transport encryption, to have to dive deep into FF's settings and globally disable "HTTPS-Only Mode", and once I am done, go back and enable it again.

So, what is the pragmatic solution on mobile Firefox to add and manage such exceptions?

Asked by CList.poster11 2 years ago

Last reply by Paul 2 years ago

  • Archived

Disabled most visited websites automatically added in homepage ?

How to disbale most visited websites get automatically added in homepage of Firefox android browser ? I kept shortcuts option enabled to add shortcut manually as pe… (read more)

How to disbale most visited websites get automatically added in homepage of Firefox android browser ?

I kept shortcuts option enabled to add shortcut manually as per user choice. I don't want browser to add most recently visited websites to get add as shortcuts in tile form in homepage of firebox browser.

Is there any config to disabled for this issue ? Please help

Asked by dilal35221 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

having trouble with the tab syncing between chrome and Firefox mobile

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android. I've only been able to get … (read more)

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.


And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

Asked by Katerpie 1 year ago

Answered by Katerpie 1 year ago

  • Archived

Firefox Android/Lockwise - can't remove saved passwords

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are s… (read more)

I'm trying to remove over 500 passwords saved in FF, I removed it on PC and it disappeared from all connected Win clients. But I can't remove it from Android - they are still in FF & Lockwise. Tell me then, why sync works between Win clients but Android client ignores deletion of passwords?

Asked by Mariusz J 1 year ago

Last reply by Vlad Socaciu 8 months ago

  • Archived

How do I add OpenSearch search engines?

If I visit a website that supports OpenSearch, how do I add it as a search engine? The article Use gestures in Firefox for Android says I can long tap on a Web Address t… (read more)

If I visit a website that supports OpenSearch, how do I add it as a search engine?

The article Use gestures in Firefox for Android says I can long tap on a Web Address to add a site as a search engine: however on Android 10 this only gives me the standard "Open", "Cut", "Copy", "Paste", "Share", and "Read aloud".

Manage my default search engines in Firefox for Android has a section on adding a search engine, but it is cumbersome (manually adding the URL and "%s" for the query string). Plus it then lacks useful features of the OpenSearch standard, e.g. displaying an icon.

Asked by nonremittal 1 year ago

Last reply by Paul 1 year ago

  • Archived

information deleted wth password

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Fi… (read more)

I just forgot my password so i try to change the password and everything gone is there any possibly that i can get beck those info ? Otherwise i should stop using Firefox ?

Asked by salman00hossain 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 1 year ago

Answered by Paul 1 year ago

  • Archived

Homepage polluted by recently visited

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android. I'm always using the latest nightly for browsing Youtube o… (read more)

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Asked by Nonoy7 1 year ago

Last reply by bobjustice 8 months ago