Firefox for Android Support Forum

When clicking on local hyperlink to a PDF-file, like: href=photos/xxx.pdf .. i have to chose how to open, I useAdobe Acrobat, then firefox crashes. JPG works fine

is there a configuration to solve this or what to do? I appreciate all the help I can get.

Thank You

When I clicked Firefox from the “Share via” apps list, it just goes to random apps. It’s rare that this happens but it’s kind of frustrating.

This also happened to Fennec F-Droid, which is a Firefox-based browser and others like Mull, Iceraven etc.

I screen captured the error to make it more clear: https://streamja.com/49ldz

When I search Google from the address / search bar in Firefox Android, the progress bar goes to about 30% and stops for a long time before loading the page.

Worse, every page I click in the search results behaves the same way.

Same behavior just opening www.google.com.

Other sites load fine, just anything that starts with a Google URL is severely hobbled.

Same on mobile and Wi-Fi. Desktop PC on same Wi-Fi network is not affected.

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

So, I just switched to firefox on android 10 as my default browser and I've got this bug where the suggestions remain opened even after the search is complete and it's showing the results (see screenshot). I can interact with the search but I can't see what I'm pressing for obvious reasons. I have tried clearing the cache and even reinstalling it but with no success.

Firefox focus works without any problem.

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the Android production version? If so when? Date July-2021

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me to enter my login and password. But if I don't use privacy browsing mode, I cannot get to my email. This is on my android Samsung phone btw. Bell tells me it's a browser issue and that I'm to contact Firefox or switch to Chrome or Edge, but I'd rather do it through Firefox. Can anyone assist as to how I can correct this issue?

Plz start or allow all the sites to open in this browser rajshaladarpannic.in .Com site is not opening in this browser while it is opening in chrome browser

https://github.com/mozilla-mobile/fenix/releases Firefox Beta 89.0.0-beta.10 (Lower Builds or Higher Builds all same Error) since ~v86.x fenix-89.0.0-beta.10-armeabi-v7a.apk

Use Beta Versions for use Switch: about:config / javascript.enabled false Add-ons: uBlock Origin, HTTPS Everywhere, NoScript with Empty Authorization List

Fone - Handy: Samsung Galaxy S5 Lineage OS klte Android 11 rooted

No outher Apps is Installed on this Fone

1. Error Swipe: With older Firefox Releases 68.11.0 i have no Swipe Errors with one Finger. On v89.x Releases Browse Internet Sides Example: https://www.chip.de can Swipe Downside do Read and End of Read further Swipe do Internet Side stop Swipe i can not. Have to wait 20 Seconds or more. Then it Works.

My Little Solution: Use two fingers, Yes Really, it Works. right away. What has been changed ? In the Future Build by Swipe with one Finger ?

2. Error: Bookmarks

By Synchron Fone - Handy with the PC i have an Error with the Bookmark Folders This System i have:

Bookmarks / Links (Name from this Folder) (in this Folder more Folders: 01*, 02 ,03 .. 47) link1 (Favorites most used links) link2 link3...

• 01 (in this 01 Folder more Links)

link1 link2 link3...

• 02

link1 link2 link3...

Error: I do Synchron now with my PC all Folder not here all Links are i one Folder on PC.

My Solution: (rooted): data/data/org.mozilla,firefox_beta/files places.* files copy as backup files

Delete all Folders one by one and do Synchron with PC or the SQLite DB Browser Tool on PC. Can read sqlite Files.

Greetings gantnerer

When the find in page bar is visible, the user is unable to scroll to reveal the URL bar. This violates user expectations. If the user has the URL bar at top, the user experience is even worse, as the eye is drawn to the expected URL bar.

I asked this previously, https://support.mozilla.org/en-US/questions/1316055

I'm really sorry to tell you but Firefox on Android drives me crazy.. I start a ne tab, make a google search tab on a result and the site takes ages to load.. And yes i have a good internet connection. My phone is a Xiaomi Mi 9t Pro. I'm a big fan of Firefox, but i have to switch back to Google Chrome. Downloads are also more stable there, if you have any tipps that could help me solve my problem?

Regards

Lukas

For some websites, mobile browser stops responding, ironically I was on the support page only when it happened. It was lenovo support page, if you want to know, I can give specific page.

I like Mozilla so I thought just to bring this in your notice so you can try to make it better.

Thanks to development team from a developer.

Regards Akshay

I downloaded the firefox for android stable version 89.1.1 from the play store. I found that I cannot open ALL types of downloaded file (such as pdf, image and apk file). When the download completed, I press the file name in the download page, (take PDF as example) the PDF viewer is opened but it closes immediately without showing any content of the file.

It would not be the problem of the downloaded file because I can download and open the file by using other browser normally.

I found this problem occurs in stable version. But there is no such problem in Nightly version.

Trying to connect to wifi that requires a password, but I keep getting err_unsafe_port. I have tried looking on how to fix this problem on firefox for android, but nothing I have tried works. It used to work and haven't had this problem until about month ago. Anybody know how to fix this?

Hii Mates,

Good afternoon all, I am using a video Html tag but seems in actual android video not playing, i am using .mp4, .ogg, .wemp format.

HTML Code

--------

<video playsinline autoplay muted loop class="bannerImg" poster="img/mobileBg.png">
			<source src="http://saving.travel/video/homeVideo.mp4" type="video/mp4">
			<source src="http://saving.travel/video/homeVideo.webm" type="video/webm">
			<source src="http://saving.travel/video/homeVideo.ogg" type="video/ogg">
			Your browser does not support HTML5 video.
		</video>

Hey there,

As the title suggests, I'm having an issue with the navigation bar. It remains at the bottom of the screen even when I have the least need for it, which makes the content of the screen glitchy. It may not sound like much, but it's very annoying and ruins the whole browsing experience, especially when watching videos. Because of the unwanted navigation bar, even a slight touch on the screen causes the videos or pages, but mostly videos, to move around left and right when in landscape mode. As you can see in one of the screenshots I sent, the video is not even visible, it's just a black screen, which is a different issue that I faced for the first time but I am not sure how often I'll get that in future but it's there.

If anyone can suggest a fix for this issue,(the one with the navigation bar and jumpy video screen) such as a setting that I can turn on or off to get rid of the navigation bar, it would be greatly appreciated.

I'm experiencing a strange problem with this Google review-link for my customer:

After the login-procedure for Google I end up with a 404-Error and can't find any help at Google. I also wonder where that local URL is coming from.

It works on iOS and on Chrome or Samsung Internet on Android. Here's the error message: The requested URL /local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2 was not found on this server. That’s all we know.

I already tried to disable safe browsing and cleared my cache. Nothing helps. Looks like a bug.

Hello,

I'm using Firefox on Android 11 (the latest Android update available on my phone, Pixel 2XL) and it has suddenly started crashing immediately upon opening the app.

I last updated Firefox to the latest version about a week ago, and it has worked fine since then until the crashes started this afternoon. I hadn't updated any other apps when the crashes began and had made no other changes to the phone or Firefox settings.

I've tried clearing the app cache and restarting the phone several times, but it didn't help.

I know I should try uninstalling and reinstalling, but I just want to be able to retrieve my open tabs before doing so. Unfortunately, when I tried to access them from Firefox on my laptop, they didn't seem to be synced and didn't show up even though I previously had sync enabled.

In the brief moment when the app opens before it crashes, I can see the open tabs are still there, so I imagine it's still stored somewhere.

The Firefox app crashes right when I open it, so I'm not able to enable sync or access the settings. I'm also not able to get the report from about:crashes for the same reason.

Is there any other way I could retrieve the tabs I had open? Alternatively, is the crash issue something that could eventually resolve on its own, or at least with the next Firefox update?

Thank you in advance for any help.