Firefox for Android Support Forum

Dearest creators, Firefox for Android have a bothering issue. In any Android phone while listening directly from SoundCloud site not from app, while only in background the sound of the music is clipped and sometimes interrupted. I only use Firefox and also as a music player and it's perfect, but lately I have found that SoundCloud have problems with audio rendering while (in my case only) Firefox is in background. Also for this site cannot be applied any sound equalizer compared to any other YT or online radio. Please fix this issue... You're the best!

In previous version of Firefox (the one with regular tabbed browsing for normal and private browsing) if use https://api.whatsapp.com/send?phone=0919848012345, I used to get a button continue chat and clicking on it used to take me to WhatsApp directly. Not the button directing me to an WhatsApp page asks me install :(. Also selecting the URL used to give me WhatsApp app icon along with cut copy paste options, which also used to direct me to WhatsApp. Now that icon is missing. The same is working on chrome on the same mobile. Firefox version : 89.1.1 (Build #2015812947) AC: 75.0.22, 5204f4025 GV: 89.0-20210527174632 AS: 74.0.1

Attaching pics : 1. Firefox showing message that WhatsApp isn't installed 2.selecting URL doesn't show WhatsApp option 5. On Chrome, Clicking on chat button directs me to WhatsApp. 3,4. On different mobile with same version of Firefox, Selecting URL shows option to open and clicking on it gives option of whatsapp

Crashing when ever upload any file to website, already given all permission (storage also)

log :

5b098f11-bfb4-48b6-b037-ba58142b0e6a java.lang.RuntimeException: Failure delivering result ResultInfo{who=null, request=7113, result=-1, data=Intent { dat=content://com.android.externalstorage.documents/document/0147-1DEB:Profile.pdf flg=0x1 }} to activity {org.mozilla.firefox/org.mozilla.firefox.App}: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242

java.lang.RuntimeException: Failure delivering result ResultInfo{who=null, request=7113, result=-1, data=Intent { dat=content://com.android.externalstorage.documents/document/0147-1DEB:Profile.pdf flg=0x1 }} to activity {org.mozilla.firefox/org.mozilla.firefox.App}: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242 at android.app.ActivityThread.deliverResults(ActivityThread.java:5864) at android.app.ActivityThread.handleSendResult(ActivityThread.java:5903) at android.app.servertransaction.ActivityResultItem.execute(ActivityResultItem.java:54) at android.app.servertransaction.ActivityTransactionItem.execute(ActivityTransactionItem.java:45) at android.app.servertransaction.TransactionExecutor.executeCallbacks(TransactionExecutor.java:135) at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:95) at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2438) at android.os.Handler.dispatchMessage(Handler.java:106) at android.os.Looper.loopOnce(Looper.java:226) at android.os.Looper.loop(Looper.java:313) at android.app.ActivityThread.main(ActivityThread.java:8663) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135) Caused by: java.lang.SecurityException: com.android.externalstorage has no access to content://media/0147-1deb/file/3242 at android.os.Parcel.createExceptionOrNull(Parcel.java:2437) at android.os.Parcel.createException(Parcel.java:2421) at android.os.Parcel.readException(Parcel.java:2404) at android.database.DatabaseUtils.readExceptionFromParcel(DatabaseUtils.java:190) at android.database.DatabaseUtils.readExceptionWithFileNotFoundExceptionFromParcel(DatabaseUtils.java:153) at android.content.ContentProviderProxy.openTypedAssetFile(ContentProviderNative.java:780) at android.content.ContentResolver.openTypedAssetFileDescriptor(ContentResolver.java:2034) at android.content.ContentResolver.openAssetFileDescriptor(ContentResolver.java:1849) at android.content.ContentResolver.openInputStream(ContentResolver.java:1525) at mozilla.components.browser.engine.gecko.prompt.GeckoPromptDelegate.access$toFileUri(GeckoPromptDelegate.kt:22) at mozilla.components.browser.engine.gecko.prompt.GeckoPromptDelegate$onFilePrompt$onSelectSingle$1.invoke(GeckoPromptDelegate.kt:4) at mozilla.components.feature.prompts.file.FilePicker$onActivityResult$1.invoke(FilePicker.kt:25) at mozilla.components.feature.prompts.PromptFeatureKt.consumePromptFrom(PromptFeature.kt:9) at mozilla.components.feature.prompts.PromptFeature.onActivityResult(PromptFeature.kt:18) at mozilla.components.support.base.feature.ViewBoundFeatureWrapper.onActivityResult(ViewBoundFeatureWrapper.kt:3) at org.mozilla.fenix.browser.BaseBrowserFragment.onActivityResult(BaseBrowserFragment.kt:6) at org.mozilla.fenix.HomeActivity.onActivityResult(HomeActivity.kt:5) at android.app.Activity.dispatchActivityResult(Activity.java:8659) at android.app.ActivityThread.deliverResults(ActivityThread.java:5857) ... 13 more

The 'pull down to refresh' feature is still missing. I was forced to install the most recent version of Firefox to appease the Android overlords, when I got the new S20. (Blackberry 5G still not ready...) The option to customize my gestures to refresh, is gone. When will this obvious feature be restored?

Aaron

I have a Samsung Galaxy Tab 4 SM-T530 with Android 5.0.2. I recently downloaded both Firefox and Firefox Focus but I haven´t been able to use neither of them: at first they just crashed, but now the tablet restarts a few seconds after opening and trying to browse anything. Every other app seems to work just fine.

I reinstalled it a few times. I've been able to view "about:crashes" and there were no crashes. What else can I do?

I don't want to use Chrome :( Please help!

I'm getting Secure Connection Failed error on every single website I try to visit. Including sites such as microsoft.com, duckduckgo.com, google.com, etc. (Strangely, mozilla.org works fine.) Try Again never works, and Advanced - Accept risk works sometimes, but not always and if I close Firefox app and re-open it's back to the error page. I can't believe this is a common problem, so there must be something about my phone that's causing this. Android 11. Happens whether or not WiFi is enabled. What could it be?

Hi dear people,

Unknown phone, "Nexus 5" is log in -ed and recognized as "mine" but is actually Redmi Xiaomi model.

See attached pictures please. I removed the device "Nexus 5" and signed out from Google and Firefox, but didn't help it keeps coming back and showing up also as "Firefox Mobile 97, Android 11"

Ever tried to download a file through firefox and then pause it to resume it after sometime and end up having the rest of the file being downloaded in an instant but upon opening realise the file has been corrupted. I am facing this issue like so frequently it has become like a norm that pausing a downloading file will give a corrupted one for sure. And please note that other browsers don't reproduce the issue infact the links are pause supported in all aspects

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

I upgraded to Firefox 91 and it broke the rendering on my Lenovo Yoga Tab 2 1050f with Android 5:

– Images are black boxes – Round coursers are tiny black boxes – In portrait mode the menu doesn't open at all – Navigation buttons are missing in the browser bar

To figure out the issue I installed Firefox Nightly 93, which shows the same issues (except navigation buttons). There, I even tried

– gfx.webrender.software.d3d11 = false – layers.acceleration.disabled = true

but it didn't help.

I'd appreciate any hint on how to debug more or on how to fix this. Thanks in advance. Andy

After update to 90.1.3 version Firefox can not open web pages. It's shown the error in each page (even in addons page.

" XML Parsing Error: no root element found Location: Chrome://geckoview/content/geckoview.xhtml Line Number 1, Column 1:

^ " I don't know why it's referring to chrome, but this text appeared in each page.

Accurate application version data: 90.1.3 (Build #2015824995) AC: 90.0.15, ef1436afb0 GV: 90.0.3-20210729144040 AS: 77.0.2

Thursday 7/29 @ 8:03 PM

Device data: Meizu M6Note Android 7.1.2

the tittle says it all , when i playback anything at more than 1x speed it drops alot frames very unwatchable , but this is on ANDROID not desktop ive literally found nothing when i looked this issue up except for pc . 0 info for android , this happens on both the regular and nightly build and i even tried to do some of the solutions for pc cause nightly has ability to add extensions like h264ify etc... , i tried messing with vp9 settings in about:config and with opengl media and i really tried alot of em lol but nothing works , still very stuttery

I'm using Firefox on a Samsung moto G6 with Android 9. When I open Firefox it displays a yellow page that says XML Parsing Error: no root element found. Location: chrome://geckoview/content/geckoview.xhtml line number 1, column 1.

I can't open any pages. I've tried restarting my device but I still get the message. What should I do?

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Just a white screen today.

• Restarting device didn't help
• Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.