Firefox for Android Support Forum

Firefox version number 17.0 on my Samsung Galaxy Ace 2 running Android 2.3.6. Using the Samsung keyboard with XT9 predictive text. I can enter text ok into the URL field but the problem appears when I try to enter text into a data entry field on a web page. When I type the first character, the cursor appears on the left of that character instead of to the right. This means that the text is entered backwards. the only way I can get it to enter text correctly is if I shift the cursor after entering each character. Example web page entry field is the Search field on my home page www.nzcity.co.nz but it happens on other fields as well. Thanks. Peter Northway

After upgrading my Nexus 10 to 4.3 on Monday, everything works fine except for Firefox. I have both 22.0 and Beta installed, and the problems are identical in both. Keyboard lag, characters not showing up though I've typed them in the search/address bar, blank white screens although it shows the page has finished loading, the previous page still showing even though the address bar shows a new page has supposedly loaded, lousy scrolling. Chrome browser works perfectly, such as it is. I've rebooted several times, and no joy. I haven't uninstalled and reinstalled Firefox, but I'm not sure that would do any good. I'm going to try that next, but I'm wondering if there is a known problem with Firefox for Android not yet being optimized for 4.3.

Hi...when i try to go to youtube in mozilla android, it won't go at all and gives me a message to check my proxy settings...I tried as I may ...could not find or know what proxy to change...see no network options like my "Windows computers"...which I have set for "no proxy" ...pity...I added a lot of cool features to firefox and can't go to youtube and some other sites too.*john

Sometimes I get an error message that says, "Content Restricted : The Web Guard feature has been enabled on your line. Web Guard has restricted your access to this content. The person on your Wireless account who is designated as the Primary Account Holder can disable this restriction through the account management website"

When I setup my sync account on both my pc and my andriod I left off the 'L' in gmail. I type fast and I do it a lot. Normally not a problem because I get an 'incorrect email' error message. So I synced and everything - went fine. However I have no email account that ties into my sync account. I created a new account on my PC, but am unable to change or delete the account on my Galaxy S3 - operating on android 4.3. I have tried to add another Firefox sync account, but it prompts that I can only have one account. I can not delete the account because I can't find that option.

Whenever I play a video in full screen on YouTube Firefox puts my phone in horizontal mode and if I let the video play till the end it gets stuck in horizontal mode.

I have had this device ASUS MEMO Pad for 6 months and Firefox for Android has never been able to play any media or plugin content without crashing. I have tried playing flash with the appropriate flash plugin installed and without and it crashes every time (it should not crash even without the plugin - it should handle it).

Even HTML5 video and mp3 audio will cause a crash every time (with tap to play enabled or disabled).

I'm using Firefox Beta 19 for Android on a MK808 mini PC (but this applies also to other devices when using any kind of external keyboard/mouse combo; I tested this also with a Motorola XOOM 2 Media Edition tablet with similar results).

My keyboard is a Logitech K400 with a touchpad. It should scroll the page when swiped down/up with two fingers. The functionality does not work in Firefox; instead I have to hold the mouse button and swipe with one finger. The two-finger scroll gesture works with Chrome and the stock browser on this device, so this issue should be fixable. This is kind of annoying because Firefox acts differently from other apps.

Also, upon testing this with another wireless keyboard/mouse combo with an actual mouse I found out that the scroll wheel of the mouse was not working. Again, it works in Chrome, so this is a Firefox only behaviour. (Actually this makes perfect sense, because the two finger scroll is the Logitech keyboard's way of emulating the scroll wheel.) This is actually good news, because now I am sure sufficiently many users will be annoyed with this bug and it should get fixed.

Note: in case this information is useful, the mouse scrolling works on the Firefox start page with the thumbnails for most used links, but not on any other pages.

Addition: Found the bug: https://bugzilla.mozilla.org/show_bug.cgi?id=686228

Apparently there is a fix, but when does it reach the beta channel?

This problem just started. Every time I try to load a page (in this case Gamefaqs), I get redirected to this search provider called openDNS saying the site is unavailable. It has links to the website and each time I click on it, it redirects me back to that OpenDNS thing.

I have tried loading the page with the default chrome browser on that phone as well as my laptop using both firefox and chrome and have not experienced that problem. Yet, the problem persists when trying to access the website through firefox mobile.

I have tried clearing the cache, uninstall and reinstalling, yet the problem isn't resolved. I have done a virus scan, thinking it might be some form of malware that is hijacking my search engine. That all comes back clean. 

I have never heard of OpenDNS, nor have I authorized it to become my search engine. When I go to the search engine settings, it doesn't even show up, yet it manages to keep hijacking my google searches and redirecting me from sites that normally work.

Please help me.

For the vast majority of websites viewed Firefox for Android does a great job. But for just a few websites there are the following two problems - either the website opens but with not all the content properly presented (buttons missing, menus not responding, formatting wrong), or Firefox for Android crashes when video and/or flash on the chosen website is activated. As video works perfectly on other websites I can only guess that there is something about some websites that Firefox for Android is not happy with...

Furthermore, the correctly installed Flash Player for android 4.0 from the Adobe Archive (11.1.115.81) always crashes as well.

(YouTube works perfectly, by the way!)

What checks can I make, or what settings can I change, to cure this problem?

Is there a way to have Firefox mobile redirect to a different app?

For example: When i want to pay for something in the Aliexpress app it opens a link in a browser, in this case Chrome, where i get to choose which bank i use to pay with. When i do that, Chrome automatically redirects and opens my banking app so i can pay with that. But when i choose the Firefox browser and then my bank, it does not redirect and open my bank app but just opens the bank website.

Is there a way to change this so it does open the proper app instead of the website?

I hope this can get solved unlike my other problem where after just a few suggestions, it just got abandoned...

I've got some problems with the synchronization of Firefox on my laptop with my Android device. I followed the instructions on https://support.mozilla.org/en-US/kb/share-bookmarks-tabs-and-more-your-other-computers and everything worked fine until the very last step. According to the article, the synchronization should be completed when the code is accepted, but instead, I get a log in screen for my Sync account. When I hit the "I have an account" button, I've got to fill in my account, password and Recovery key, but the problem is that I don't have that Recovery key. According to https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account#w_where-can-i-find-my-recovery-key, I should simply go to the Sync screen and click "Manage account", but there's no such link. What must I do?

I try and play any video from any site and 3/4 of the video is covered with a grey block and the rest is scrambled. I haven't changed any settings or anything else for that matter. Ive uninstalled firefox and re added it 3 times and i've also done a full factory reset but it wont go away. Please help. Oh and this is on my samsung S4. It started about 2 weeks ago. Thanks Dan

I tried out the Wikipedia app from the marketplace on my N4 running android 4.2.2. Cool app but now I want to uninstall it. I can't figure out how. I long pressed on the icon for the app on my home screen and staged it to "remove" but that just removed the icon from the home screen. I can't find the app in my app drawer or in settings under apps>indtslled. However, I suspect that our is still installed because going to the marketplace on Firefox mobile, I see the words "launch" next to the app where as I see "install" next to all other apps.

Usually every morning, I have several emails & I haven't been receiving them for the past 3 days & I tried sending an email & it says that it's off & won't sync. The last time I was able to send an email was Friday September 26.

Microsoft Exchange Website indicates that Firefox is one of the Tier 1 browsers for accessing premium/full version of OWA 2010.

Firefox (v. 16) on my desktop and laptop computers DOES access premium/full version of OWA 2010.

However, both Firefox (v.17 and Beta 18) for Android and tablet DO NOT access premium/full version of OWA. Only light version of OWA is offered. Checkbox for light version cannot be unchecked.

What settings can I change or add-ons can I install to access premium/full version of OWA using Firefox Mobile?

Thanks.