Showing questions tagged: Show all questions
  • Archived

Location site permission spontaneously changes to "Blocked"

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site. This seemingly only happens when another permission i… (read more)

For some reason, the "Location" site permission will spontaneously change to "Blocked" after some time on the site.

This seemingly only happens when another permission is in use (e.g. Camera).

Asked by ADudeCalledLeo 2 years ago

Last reply by Heikki 1 year ago

  • Archived

Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (read more)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by DNanton98 2 years ago

Last reply by Paul 1 year ago

  • Archived

autofill stopped working

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to … (read more)

Autofill stopped working on Android. I try to tick on and off both the boxes for autofill in settings. It has absolutely no effect on how the browser works. When I go to a website I want to log in to, it shows suggested logins at the bottom. I can click on a selected saved user but nothing ever happens, not a single field is filled. When I turn off the autofill triggers in settings suprisingly autofill menu is still displayed on any page. Reinstalling did not work. Please help me. I was enjoying this browser but its a dealbreaker for me. My phone is Xiaomi Mi note pro 10 but I doubt it makes a difference

Asked by artur.supernak 2 years ago

Last reply by Paul 1 year ago

  • Archived

Wrongful billing

Whomever: For the past two months, I am being billed for your VPN app and have not ordered it; NOT EVER. I is not on my Samsung Galaxy Note 20 Ultra5G app list, or anywh… (read more)

Whomever:

For the past two months, I am being billed for your VPN app and have not ordered it; NOT EVER. I is not on my Samsung Galaxy Note 20 Ultra5G app list, or anywhere else on any of my computers. Attendant to canceling and refunding the past 2 billings which were paid via one of my internet apps, I would also like a copy of whatever evidence you have that initiated your billing me for this VPN app.

I want it fixed as soon as possible.

Thank you.

L Nelson : l_n@comcast.net

Asked by flygabjorn 2 years ago

Last reply by jeh7554 1 year ago

  • Archived

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 2 years ago

Last reply by talhaateeq95 1 year ago

  • Archived

Adguard support

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with… (read more)

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with all other Android browsers except Firefox. I hope there'll be some solution to this issue.

Asked by venkat4541 2 years ago

Last reply by Paul 1 year ago

  • Archived

Unable to autofill username and password for certain websites in Firefox Android since version 110

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/log… (read more)

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/login). The option to choose username is there, but after clicking one of the username, it fails to fill in the login form.

Other websites with that same domain name (any.stmi.ac.id) also didn't work.

In desktop Firefox, the autofill works just fine for websites from that domain.

Please kindly help. Thank you

Asked by qpotez 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 1 year ago

Answered by badadim1 1 year ago

  • Archived

Address bar crash

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this&nb… (read more)

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this :(

Asked by ceth.legere 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I fou… (read more)

Ok, so this question was asked 3 years ago. Is <datalist> still not working? I am only having this issue on Firefox for Android. Here is the original question I found having he same problem: https://support.mozilla.org/en-US/questions/1301131

Asked by zflixx13 1 year ago

Last reply by Paul 1 year ago

  • Archived

sound and video blocked but video and sound start to play

I blocked audio and video playback but video and audio start to play on this link https://point.md/ru/novosti/obschestvo/vzletno-posadochnaia-polosa-aeroporta-budet-otrem… (read more)

I blocked audio and video playback but video and audio start to play on this link https://point.md/ru/novosti/obschestvo/vzletno-posadochnaia-polosa-aeroporta-budet-otremontirovana/

Asked by Mnag 1 year ago

Last reply by Paul 1 year ago

  • Archived

FFa displays but will not download PDF files.

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why? 111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.… (read more)

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why?

111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.4.0

Asked by zefnovvak 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Smart TV will not update can not go online at all

I have paid twice for online help was useless had engineers out no one can tell me what the problem is with my Panasonic viera 55in smart TV. It is the worst TV I've ever… (read more)

I have paid twice for online help was useless had engineers out no one can tell me what the problem is with my Panasonic viera 55in smart TV. It is the worst TV I've ever had. I'm stuck with it now it will not update, can not login to the internet 50cx700_series

Asked by Lee “leeb.cubot69” Beck 1 year ago

Last reply by Paul 1 year ago

  • Archived

"in-app" browser going dark after switching apps or screen timeout

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, be… (read more)

When I open a link within another app, like Facebook or Discord, it usually opens a version of Firefox inside that app, without all the full features. And that's fine, because usually I just want to read whatever it is quickly, and move on. However, I've noticed that if I change apps or let the screen time out when I have one of these links open, the screen will be black or blank when I open it again. I have to go back and click the link again to make it load. Refreshing doesn't work, and if I go to the menu and click "Open in Firefox" after this happens, that tab will never load. I have to copy the URL and open a new tab to load it.

Obviously, I can get around this by choosing the "Open in Firefox" option as soon as I load the page in the first place, but I don't really want to have to open a new tab in my browser every time I want to read a news article on FB or open a meme someone sent me. Overall, I really love Firefox, but this is a problem I didn't have with Chrome, and I'm not seeing anything in the settings to change it. Is this a common issue, and can it be fixed?

Asked by mrk34 1 year ago

Last reply by Paul 1 year ago

  • Archived

browser takes 30mb data everytime I use it. Slows down to the point can take tens minutes for simple operation. i feel like uninstalling it completely. have read reviews too firefix got worse recently

Browser takes tons data. I clear it. Try to use internet again and again i dont get what I typed in and brower takes over 30mb data. I am clearing history, cache and data… (read more)

Browser takes tons data. I clear it. Try to use internet again and again i dont get what I typed in and brower takes over 30mb data. I am clearing history, cache and data many times a day. I will resort to uninstslling Firefox completely.

Asked by dfmichael8 1 year ago

Last reply by Paul 1 year ago

  • Archived

Background

Firefox won't play videos in the background all of a sudden anymore. It doesn't show up in the control panel at all as playing or paused. If I set my phone into desktop m… (read more)

Firefox won't play videos in the background all of a sudden anymore. It doesn't show up in the control panel at all as playing or paused. If I set my phone into desktop mode on YT the videos will play for a few minutes, then stop. I tried reinstalling the app and can't find a solution.

Asked by Sokoke 1 year ago

Last reply by Paul 1 year ago

  • Archived

Video playing in background stops after 5 minutes

Steps to reproduce: Have "Video Background Playback Fix" addon installed Open a video on Youtube Lock phone (video keeps playing) Wait ~5 minute… (read more)

Steps to reproduce:

  1. Have "Video Background Playback Fix" addon installed
  2. Open a video on Youtube
  3. Lock phone (video keeps playing)
  4. Wait ~5 minutes

Actual results:

  1. Video stops playing after ~5 minutes
  2. Unlocking the phone resumes video

Tried rebooting phone and reinstalling the VBPF addon, also tried reinstalling Firefox, these did not fix the problem.

Expected results:

  1. Video should keep playing in background

In addition to the above, playback controls are no longer shown for Youtube in the notification area. They still work for other media, eg. Soundcloud.

This used to work for me in the past few years. Phone is on Android 10, I have not updated it or changed any settings recently.

(Reported as https://bugzilla.mozilla.org/show_bug.cgi?id=1827045 , but maybe this is not a bug but a hidden setting somewhere that I accidentally changed?)

Asked by gkulcsar 1 year ago

Last reply by Paul 1 year ago

  • Archived

issue with audio on youtube

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my ph… (read more)

Hi i have the video background play fix add on for Firefox but as of the last few days it stops working after a minute or so. I'll play a youtube video and turn off my phone's screen and after a short while it will stop playing, when i switch on the screen and open the app the video will play. This seems to only be with youtube though i tried with a vimeo video and it was fine so i assume this issue is only with youtube on firefox

Asked by kassar_shah 1 year ago

Last reply by Paul 1 year ago