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clicked a website in chrome that had a virus

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i m… (read more)

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i may have used a (,) after '$1 dollar bill,' ⬅as see right here and/OR I also may have used an (s) after 'varieties, errors' ⬅as seen here in quotes. 2. I had advanced the pages approximately 3 times, so I was under the 3rd page under the above (3) search possible keyword string searches. 3.i had clicked on a websight which would be the exact last site in my browser history before exiting and closing tabs, & erasing the data in both apps of chrome and firefox, which I'm on android. 4.when I clicked the site the infamous you are a winner of a brand new_____virus I assumed and I got really panicky. 5.i tried to press back it would not let me the thing popped up again. VERY QUICKLY and panicky it was a pop up on a blue back ground and something similar to 'you are a winner Firefox customer', so it specifically said Firefox and not chrome. 6. I SAW THE BLUISH PURPLE BOX FROM FIREFOX that notifies that it blocks trackers,only this time it said, 'virus detected, 60% downloaded, may damage your SIM card', it said other stuff, but I was very panicked, so I didn't read the rest. 7. I clicked on the tabs button and closed both tabs. 8. went to settings. App manager. Then 'cleared data' in both chrome and firefox. 9.updated lookout app and secured. However, I was hoping that because I'm sharing whichever information with Firefox as per 'terms' I was hoping there is a possibility that since I was using chrome and firefox, that you would be able to fix this virus issues or report the information to whichever securities, y'all you for that kind of stuff, to fix it or may be track the people who have set it up etc. I am unaware of your prtcols with this kind of stuff, however, the screen did use the term 'firefox customer' so I don't know if they are targeting your customers or if it's programmed to just {fill in the blank here↪[_____]of whichever 'NAME' of the service provider}(of each victim)automatically, once clicked.

    • at that time I was not logged in with an account as i didnt know about doing that, but I was signed into chrome, i believe under ... @gmail.com although I did erase my app history...i guess I should check if my browser history was paused in my gmail account at the time. If so maybe it's possible to find the exact site if requesting information from Google although I'd assume that you probably have the same access, at least to my browser history since I was using Firefox. I just don't know if me deleting the app info on my device if it might somehow hinder your further access,but I also assume you probably have the information backed up in servers for this type of access. Please let me know if you need some thing else through email. I'm sure you probably have my device credentials and ip address etc, phone number, especially now that I had to make an account to access the contact services , my account is under ... @gmail.com, to refer to the account I just made, if possible can you please update me about this matter if it is at all possible, not to much trouble or time, I greatly appreciate any efforts that whomever these emails go to and the support departmeant for the efforts made in making the internet safe as well, I'm greatly appreciative, sincerely THANK YOU, soo much. Have a woderfull day and hopefully a productive iniative in this effort.Thanks


edited email from public and search/spam bots view as this is a support forum and there is no one on one support.

Asked by sweetsnough 1 week ago

Answered by Seburo 1 week ago

Firefox misleading prompts lead me to assume I'm submitting a request to actual support

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking p… (read more)

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking post as i thought i was contacting support please be more clear as when you put the big purple square that says post to community if i wanted to then i would have proceeded to click the big purple box, but since I clicked get help I did not assume I would be posting to a forum, I'm glad I put the email that's already been around the world at least. Maaaaan,...thats sooo dirt! Misleading prompts sick! So can any one tell me how do I actually get in contact with actual technical supports or maybe how to contact moderators to have my information removed. I had tried to alert them to how I accidentally accessed a website with a virus to make internet safer. Now my email is posted but at least everyone knows exactly where not to go if they don't want a virus. Exclude me but it's slightly frusting so please BE AWARE THAT ALL PROMTS I'VE PRESSED☆ TO AVOID ☆ POSTING PUBLICLY ☆HAS STILL☆ POSTED MY ISSUE PUBLICLY.I' ALSO A bit frustrated because I don't see any options anywhere to access a moderator so just saying if y'all don't want your query public...oh well, it will be!Ughz gotta research how to edit now time I didn't want to waste with a warning or alert and more computer skills school I guess it serves me. TO BE CLEAR MY ISSUE IS CAN Y'ALL PLEASE MAKE THE PROMPTS MORE CLEAR AND CONCISE EXACT AND ABSOLUTELY CLEAR THATS IT'S POSTED FORUM

Asked by sweetsnough 1 week ago

Last reply by James 1 week ago

Delete history

In delete history settings I would assume that the deletion of history option is there to avoid anyone picking up the phone (including a repairer) and seeing where one ha… (read more)

In delete history settings I would assume that the deletion of history option is there to avoid anyone picking up the phone (including a repairer) and seeing where one has been. I'm surprised that there isn't an option to close all tabs within say 10 minutes and 1 minute. Could this option be ae please.

Asked by richardceee 1 week ago

Last reply by Seburo 1 week ago

  • Solved

I would like to set startpage as the default search engine in Firefox Focus but I don't understand what to enter in the "search string to use" field. (Search string correction!)

Originally posted by seansplace2018, on 4/6/18, 1:28 AM, and replied by Seburo. So, Startpage search string will not pass-on the actual string when using "?q=%s" (any lo… (read more)

Originally posted by seansplace2018, on 4/6/18, 1:28 AM, and replied by Seburo.

So, Startpage search string will not pass-on the actual string when using "?q=%s" (any longer?) and we have to use the full query, according to Startpage Support, "Make Startpage the default search on Firefox mobile (Android, iOS)"

https://www.startpage.com/sp/search?query=%s

Asked by v1adimir 3 weeks ago

Answered by v1adimir 3 weeks ago

Firefox Screen Flashes Black on Chromebook

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites makin… (read more)

I have an HP Chromebook that is up to date. Recently Firefox flashes black for a second then comes back. It does this continously while I type or scroll on websites making it very difficult to use.

I have searched and found that on Chromebooks, Firefox does not have a Safe or Troubleshoot mode. Firefox does not do this on my Android tablet (Samsung) or Android phone (S21+) just on the Chromebook. It started maybe 2 weeks ago (today is 09/05/21).

The troubleshooting issues I've seen with flashing black screens apply to Windows, etc, and not to Chromebooks or Android in general. I don't want to use Chrome, do use Duck Duck Go browser for a lot of things but for regular websites I frequent I use Firefox. It's flashed about 60 times while I've written this.

Any suggestions?

Asked by Dave Hogate 3 months ago

Last reply by 638744 4 weeks ago

opening links in background on android

Hi, So in the "old" Firefox on android there was a possibility to have links opened in the background. This was removed with the overhaul update and I have been missing i… (read more)

Hi,

So in the "old" Firefox on android there was a possibility to have links opened in the background. This was removed with the overhaul update and I have been missing it ever since.

Right now I'm using pocket to have the links opened in the background but pocket outright sucks, it never shows the whole proper article and reddit pages are not shown properly either, it even makes those pages unreadable and its not showing the comments.

So to this point I am about to ditch pocket again. But I want to know if Firefox will bring back the background opening or did it purposely removed it so people would use pocket more?

If Firefox is sadly not bringing it back, I do believe Firefox is no longer my go to option and sadly forced to look for a browser that still have the background option.

Please let me know if Firefox will bring this feature back in the near future or not.

Asked by BrowniePoint 4 months ago

Last reply by Seburo 1 month ago

move android from Ff nightly to beta?

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android. I can't stand not being able to bookmark easily and *especially* miss adding b… (read more)

Please tell me how to go back to Firefox "regular" or Ff Beta from Ff Nightly for Android.

I can't stand not being able to bookmark easily and *especially* miss adding bookmarks to my home page(s) and the endless update is interruptive. My phone is very slow as it is. 

Thanks. I am afraid to migrate Firefox "backwards" from Nightly to beta or just ordinary. I lost all my bookmarks a year ago by uninstalling Instagram which somehow wiped out Firefox as well.

Many thanks.

Asked by filterfeeder 1 month ago

Last reply by Seburo 1 month ago

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me fell safe, how do I restore my Firefox?

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are g… (read more)

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are gone, all my settings are mucked up, I'm not even able to manually set everything up the way I like it because this new Firefox doesn't offer any kind of protection options. How dare Firefox developers or whoever just take away my Firefox that I use everyday for years and I set up everyone's computer that I know and their friends and families come to me to set up their computers with the Firefox browser that I had with all of my settings and customizations because it works so good for me and everyone I have introduced it to. I of,. Was the safest , user friendly way to browse online with only one place to put my trust in regarding my everything personal and important automatically hassle free. Now look at this mess! Please please please help me restore my Firefox to the way it was prior to August 27,2021 updates or changes.

Asked by uneed1maybeigot14u 1 month ago

Last reply by Seburo 1 month ago

Huge latency loading anything through google

When I search Google from the address / search bar in Firefox Android, the progress bar goes to about 30% and stops for a long time before loading the page. Worse, every… (read more)

When I search Google from the address / search bar in Firefox Android, the progress bar goes to about 30% and stops for a long time before loading the page.

Worse, every page I click in the search results behaves the same way.

Same behavior just opening www.google.com.

Other sites load fine, just anything that starts with a Google URL is severely hobbled.

Same on mobile and Wi-Fi. Desktop PC on same Wi-Fi network is not affected.

Asked by Tom Guyette 3 months ago

Last reply by Seburo 2 months ago

FIREFOC WEBRTC

Firefox for mobile Android is no longer secure browser,because we can't disable webrtc.so even when we are using VPN Firefox is not secure.This facilities are available o… (read more)

Firefox for mobile Android is no longer secure browser,because we can't disable webrtc.so even when we are using VPN Firefox is not secure.This facilities are available on previous versions by about:config.Now this facility is not working.Kindly make firefox a secure browser again.

Asked by sqwea131 2 months ago

Last reply by Seburo 2 months ago

Scam Reporting and Prevention on Android/iOS

Hi everyone, I searched far and long but couldn't anywhere find anything about how to actually report scam/phishing/fraudulent pages of any kind to Mozilla to enable the… (read more)

Hi everyone, I searched far and long but couldn't anywhere find anything about how to actually report scam/phishing/fraudulent pages of any kind to Mozilla to enable their automated blocking or at least a warning in a safe-browsing manner. I thought where is any kind of a report a page-button which I could use to report threats so others don't fall for it. Isn't there such a feature to enable secure browsing? Something preferably working in an interdisciplinary cross-browser like fashion, including chromium based ones, safari, opera and whatever else is available too. A warning system, where community-shared fraud warnings become a red fullscreen warning shown, when anyone tries to navigate a suspicious page with bad reputation.

I already reported a scam e-commerce store recently to the European Union anti-fraud page (https://ec.europa.eu/anti-fraud/contacts/fraud-reporting-form_en), but I don't know how to warn other users about it, or how to get all common browsers to show warnings on pages which have been reported as unsafe by others and are likely dangerous and should be avoided.

Often older people fall for online scams, especially those not natively grown up with the internet, how do we protect them?

This issue of a missing reporting function applies to all mobile platforms Firefox is available for, not just Android, unless I've been missing a well-hidden functionality...

Asked by K. Michael 2 months ago

Last reply by Seburo 2 months ago