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Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 5 months ago

Last reply by Paul Kossa 5 months ago

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Google Play Store Translation

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr… (read more)

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr issue with any other app in the play store. THANKS.

  • Punjabi is written in two scripts that are Gurmukhi and Shahmukhi.

I didn't know which topic tags best decribes this issue.

Asked by Kuldeep Singh 7 months ago

Last reply by Kuldeep Singh 7 months ago

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Firefox Homepage Shortcuts (Not sponsored shortcuts)

136.0.2 (Build #2016079799) Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially dis… (read more)

136.0.2 (Build #2016079799)

Latest version (version above) on Android appears to have issues on startup of displaying shortcuts on the homepage. It doesn't initially display them, but if I select the private browsing symbol, then select it again to return to normal browsing, the shortcuts reappear. Then when I start Firefox later, having closed it down for a while, the same issue occurs.

Also, from not showing the homepage icons, clicking the '0' and clicking the '+' to add a new tab displays the icons.

Firefox used to start up and display the shortcuts without having to go through the above process.

I've tried various settings for the homepage but none resolve this.

Anyone having the same issue?

Screenshots attached.

Asked by gaz8587 7 months ago

Last reply by gaz8587 6 months ago

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On top videos not working

Dear all, Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It ope… (read more)

Dear all,

Since the last update the on top YouTube videos are not playing anymore. When open YouTube video full screen with browser, then clicking on home button. It opens on top video. But this video is not playing. Could you please fix it? Regards

Asked by Constantin M 7 months ago

Last reply by TyDraniu 7 months ago

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Older versions of Firefox for Android

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version o… (read more)

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version of Firefox and every update since with no fix. I'm not able to view comments or make a comment on YouTube. Other people here have the same problem. I've disabled add-ons, uninstalled and reinstalled Firefox. There's also an annoying Firefox pop-up when viewing videos in full screen that can be fixed by adjusting a setting in about:config but I've just discovered about: config has been removed!!! 90% of my internet usage is YouTube using Firefox for Android, so the problems are significant to me. An older version works perfectly on my older phone and would like that version on my new phone. Is there a way I can do this? Thank you.

Asked by musictech1 8 months ago

Last reply by musictech1 6 months ago

  • Solved
  • Archived

Język norweski

Witam. Kiedy zostanie dodany język norweski w tłumaczeniu stron? Od wielu lat używam Firefox i nie chciał bym zmienić przeglądarki tylko przez brak języka norweskiego🥺 … (read more)

Witam. Kiedy zostanie dodany język norweski w tłumaczeniu stron? Od wielu lat używam Firefox i nie chciał bym zmienić przeglądarki tylko przez brak języka norweskiego🥺

Asked by Xeadas 7 months ago

Answered by TyDraniu 7 months ago

  • Archived

What is External Download Manager?

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot a… (read more)

Hi. I use Firefox for Android. In settings, there is an option called "external download manager" (an approximate translation from my language; framed on the screenshot anyway). And I can't resolve the difference whether I turn it on or not. What does this affect? Thanks in advance!

Asked by nozdormus 8 months ago

Last reply by opuscontinuum 3 months ago

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"Sync and save data" option not showing up on mobile.

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the setting… (read more)

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

Asked by CJ 8 months ago

Last reply by elfowl 2 months ago

  • Solved
  • Archived

Choice of search engine is problematic

I recently discovered ecosia.org search engine and decided to add it to Firefox on my mobile device. However when I search for something, the attached '404' page is shown… (read more)

I recently discovered ecosia.org search engine and decided to add it to Firefox on my mobile device. However when I search for something, the attached '404' page is shown. This invites me to 'return to ecosia.org' and re-enter the search parameters. Perhaps I entered the wrong URL for ecosia.org? Does it try to load the browser of that name instead of the search engine?

Asked by Richard 7 months ago

Answered by TyDraniu 7 months ago

  • Archived

private

You can help me by securing my account. Thanks for your help and I am glad that you are able to assist me in completing my registration and I thank you for your support. … (read more)

You can help me by securing my account. Thanks for your help and I am glad that you are able to assist me in completing my registration and I thank you for your support. Thanks

Asked by njojonysarr 6 months ago

Last reply by Kiki 5 months ago

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Make Firefox default search

Firefox doesnt even enter passwords for Firefox. HOW DO I DESIGNATE FIREFOX AS DEFAULT SEARCH ENGINE AND PREVENT IT BEING CHANGED. the directions how to add a search en… (read more)

Firefox doesnt even enter passwords for Firefox. HOW DO I DESIGNATE FIREFOX AS DEFAULT SEARCH ENGINE AND PREVENT IT BEING CHANGED. the directions how to add a search engine are indecipherable and dont work.

Asked by KC 7 months ago

Last reply by KC 7 months ago

  • Archived

[Firefox Mobile (Android)] PIP mode not working

The PIP integration for Firefox Mobile appears broken. When I play the video, go fullscreen, and then tap home, it pauses the video and won't resume, but the picture is d… (read more)

The PIP integration for Firefox Mobile appears broken. When I play the video, go fullscreen, and then tap home, it pauses the video and won't resume, but the picture is displayed in the pop-up player. In the player, it only shows the very top left corner of the actual video, with the rest of the space taken up by the address bar. I cleared the website's cache and data, the the app's, to be sure it wasn't an issue with my device, and the problem persists.

This issue is at least a few days old.

Attached are screenshots of the pop-up player's display I described.

Asked by ApolloIsAirborne 7 months ago

Last reply by ApolloIsAirborne 7 months ago

  • Solved
  • Archived

Pictures on webpages not loading until clicked on and instead appear as a red box

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/w… (read more)

Android version: 14 One UI version: 6.1 Firefox version: 136.0.2 (also in screenshot) Example link where error is occuring: https://www.npr.org/2025/03/07/nx-s1-5320798/walgreens-private-equity-acquisition

When searching on webpages, the image will look blank with a red box outline, or will have the image and the box outline. This happens whether or not the image is an interactive element. Even after refreshing the page the problem persists. In private or regular windows it happens. After tapping on the red box, the image will load, and usually stays loaded if I leave the page and then come back.

A screenshot is below of what the boxes/images typically look like Attached screenshots

Asked by JaySong 7 months ago

Answered by JaySong 7 months ago

  • Archived

trust in browser

No trust. Won't keep a browser that Google has to know everything. This is why I downloaded one. But search bar shows Google is there. I factory reset before cause of no … (read more)

No trust. Won't keep a browser that Google has to know everything. This is why I downloaded one. But search bar shows Google is there. I factory reset before cause of no trust. I'll do again if have too. I have asked for help on their helpline. Lied too, manipulated and scammed out of money.i had, passcodes, passwords, and fingerprints set up, and all info of accounts. Still, Google wouldn't give my accounts back that had money in, but would put an old account up. Sick of nosy, un trusted browsers!!

Asked by wolfwoman1460 8 months ago

Last reply by James (doing minimal support) 8 months ago

  • Archived

keeps asking me to unlock Firefox

This is annoying, and I suspect may be interfering with my sending of email from my Shaw.ca account (though not from Gmail). Can you please help? Thanks … (read more)

This is annoying, and I suspect may be interfering with my sending of email from my Shaw.ca account (though not from Gmail). Can you please help? Thanks

Asked by Maxine Kaufman-Lacusta 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Translation

Lemme Describe my question I'm adding an extension and the language of that site is something that I don't know so I described to translate it. When I click on translat… (read more)

Lemme Describe my question

I'm adding an extension and the language of that site is something that I don't know so I described to translate it. When I click on translate I saw "Translate Language 𝗘𝗻𝗴𝗹𝗶𝘀𝗵 to 𝗦𝗲𝗹𝗲𝗰𝘁 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲" Mann first thing that I want to translate that unknown language to "English" And your default language is English instead of "𝗔𝘂𝘁𝗼 𝗗𝗲𝘁𝗲𝗰𝘁𝗶𝗼𝗻 𝗼𝗳 𝗹𝗮𝗻𝗴𝘂𝗮𝗴𝗲" And in to Section 𝗠𝗮𝗸𝗲 𝗗𝗲𝗳𝗮𝘂𝗹𝘁 𝗹𝗮𝗻𝗴. 𝗔𝘀 𝗘𝗻𝗴𝗹𝗶𝘀𝗵.

Please Add auto detection of language how may I find that what language I want to translate if I visit that site for first time and idk in which kinda language that site is operating.

In this case chrome's translation is way too better

Asked by Aryan Chauhan 8 months ago

Last reply by TyDraniu 8 months ago

  • Archived

Firefox doesn't save Google account logins

I recently noticed that firefox doesn't save my logins on android. I first thought maybe it was due to a settings to delete all save data on closing (with some exceptions… (read more)

I recently noticed that firefox doesn't save my logins on android. I first thought maybe it was due to a settings to delete all save data on closing (with some exceptions made) that I made on Firefox for my PC that has the same account as on my android. So I first cleared all app data but it didn't change a thing. I uninstalled and reinstalled from the Google play store but same issue. Really hope that this is fixed. Firefox is my go-to browser on my PC so having this issue on my android is quite disappointing.

Asked by Jan_Fibbs 8 months ago

Last reply by jonzn4SUSE 8 months ago