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I am trying to login to Facebook and it's answers are in Chinese. I'm in United States & speak English

I'm trying to login into Facebook. All the writing is in Chinese. I'm in United States, I speak English. Can you help? *Hidden email for privacy* Please email. Thank you … (read more)

I'm trying to login into Facebook. All the writing is in Chinese. I'm in United States, I speak English. Can you help? *Hidden email for privacy* Please email. Thank you

Asked by Rhonda Shiver 5 days ago

Last reply by chandu sharma 3 days ago

Crashed Tabs

Recently, I've had an issue with your browser on my desktop. I use AOL for my homepage. When I open the browser, it takes a long time to load. When it finally does, somet… (read more)

Recently, I've had an issue with your browser on my desktop. I use AOL for my homepage. When I open the browser, it takes a long time to load. When it finally does, sometimes the tab crashes immediately. If it doesn't, I try to open another tab and that will crash. I don't have the problem when I use Edge. Any suggestions? If I remove Firefox and reinstall it, will I get all my favorites back?.

Asked by jjjsev 5 days ago

Last reply by Paul 3 days ago

Unable to use browser over other apps

I am trying to enable Firefox, on Android, to draw over other apps, so I am able to look things up, while I have a other app open. However, it won't allow me to do this v… (read more)

I am trying to enable Firefox, on Android, to draw over other apps, so I am able to look things up, while I have a other app open. However, it won't allow me to do this via my phone's settings and when I found instructions for how to enable this, within the app, I can't find the option to enable it.

How can I do this? If not, why isn't the option available? I'm trying to detach from Google, as much as possible.

Asked by craigyxo 3 days ago

Last reply by Paul 3 days ago

Holding (long-pressing) the Back button has stopped working

Recently (a couple of months ago) a "standard" feature shared between Desktop and Mobile suddenly stopped working on my Android, and this cripples the use of many "secure… (read more)

Recently (a couple of months ago) a "standard" feature shared between Desktop and Mobile suddenly stopped working on my Android, and this cripples the use of many "secure" websites.

We could click-and-hold, long-press, call-it-whatever, the Back button and instead of trying to go back one page Firefox would show a screenful of pages, like clicking the drop-down next to Back on the desktop version. I could click on the bottom link, then immediately hold again and go back another half screen, and in two clicks go back probably 70 pages.

Why has this essential functionality been removed? How do we get it back? Can I roll back to a specific browser version just before it was removed?

This function is so core to my effective use of Firefox that I would choose it over any notional "security" or "stability" enhancements from having a later version.


Examples of why this is *not* a trivial problem--

On a banking or government logged in site, going back several pages (say, to before the login pages) is critical to continue reading the information you were reading when your session timed out (when the alternative is either try to click Back quickly several times but end up at the login page again, or spend half an hour following the obscure links to try to remember how you found the information in the first place).

On a shopping site, having gone to the checkout and emptied your basket, if you need to go back and place a second order for things you've just been looking at but did put in your basket, it is critical to be able to go Back multiple pages to skip over the payment security screens, otherwise most shopping sites either hijack the Back button or get terribly confused whether you want to pay again or why it can't display the contents of your empty basket.

On Google Translate, it's essential to be able to do this to flip back to previous translation attempts, because when you type text at the keypad the silly webpage takes every keypress as a new webpage in the stack, so you often have to go back 100 times just to get the previous successfully translated sentence.

Asked by Dranok 4 days ago

Last reply by jonzn4SUSE 4 days ago

"Join Our Community"

Hi there, hope you're well! This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the … (read more)

Hi there, hope you're well!

This is probably a silly question but I was just curious to know if there is any form of financial compensation with regards to joining the support team or if it's completely voluntary.

Asked by Frank Nash 1 week ago

Last reply by NoahSUMO 1 week ago

Importing from Google Chrome

I'm trying to switch to Firefox, but it appears that I can't import my data from Chrome on Android without switching on desktop first. I don't have access to a desktop ri… (read more)

I'm trying to switch to Firefox, but it appears that I can't import my data from Chrome on Android without switching on desktop first. I don't have access to a desktop right now. Is there any way around this?

Asked by Son 1 week ago

Last reply by TyDraniu 1 week ago