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task bar icons disappear

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gon… (read more)

(using 118.2.0) At times the navigation icons and the reload icon disappear from the task bar. When I go into Settings and then back to the browser page the icons are gone. They are still in the "3 dot" menu. The only way I have found to reappear them is to close the app (go into android task list and "swipe" it closed) and reopen it.

Any ideas/suggestions?

Asked by rgochnour 1 month ago

Last reply by Paul 2 days ago

Incident occurred when I was on website. What happened??

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident? … (read more)

Hi...I was just on vanillavisa.com and suddenly got an error message and a message from Firefox saying an Incident had occurred. What was the Incident?

Asked by Susan Kaszuba 1 month ago

Last reply by Paul 1 month ago

tqnq titan

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something calle… (read more)

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something called tqnq.titan. then it days "tap here to check your device" Then right after that it'll say "your device is hacked" or "we will lock your phone soon. Too much spam" It says Firefox but nothing happens when i tap the notification. What is this and is it spam or a virus? I've been constantly cleaning my phone and running my anti- virus program. It states my phone is clean, but what are these weird notifications I'm getting that I've never gotten before? I'm concerned.

Asked by storm 1 month ago

Last reply by Paul 1 month ago

Mozilla page said my account is inactive!!!

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozi… (read more)

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Asked by Susan Kaszuba 1 month ago

Last reply by Paul 1 month ago

Images upload entirely broken. Works in Chrome.

Only within Firefox for Android is the Icon for images on my Android 11 mobile, using Gboard keypad, is broken. For several weeks now. All it brings up is ONLY GIFs opti… (read more)

Only within Firefox for Android is the Icon for images on my Android 11 mobile, using Gboard keypad, is broken. For several weeks now.

All it brings up is ONLY GIFs options.

Tested upload images to Twitter x via the inbuilt Chrome browser. It worked fine.

Updated Firefox app to the latest. Tried turning off Ghostery add-on. No difference at all.

Any advice please. Seems only a couple of people lately have posted on this issue. But saw similar issue from some years ago.

So, it has to be Firefox but I can't see anything in its settings i may have changed wrongly. ?. Thx kindly & have a nice evening or day, Karen.

Asked by Karen Guy 1 month ago

Last reply by Paul 1 month ago

Videos won't play at all, no matter what I do.

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working… (read more)

I'm experiencing a number of issues with videos not playing at all. I could do a search for something, and I'll either find images or videos to help with what I'm working on or I'll look up video tutorials for how to do things, or just any random videos. But the videos just won't play. Instead, the page just reloads back to the same page and same screen where there's a play button, and the videos WON'T PLAY.

I think YouTube is working fine for me, but other sites and videos just don't work at all.

Asked by magicalranger 1 month ago

Last reply by Paul 1 month ago

account emails

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and no… (read more)

I've received an email about the change from Firefox account to Mozilla account. But it came to an email address that I removed from my Firefox account months ago, and not to either the primary or the secondary email addresses that are on the account now. How come?

Asked by thomson91400 1 month ago

Last reply by nicholas.thayer 1 month ago