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  • Archived

Bookmarks not Syncing with firefox; can't get Recovery key because there is no "manage my account" option.

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I remove… (read more)

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one.

There's no "manage my account" option under "sync".

Asked by CosmosGalactus 7 years ago

Last reply by a.tedesco83 6 years ago

where's the Top Sites gone? Aug 2020 update

Hi, Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have … (read more)

Hi,

Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have to faff around going into the bookmarks which is pointless when this feature was working perfectly well, why remove it?

Also when i start Firefox fresh i see small icons for the top sites but they're so small the URL/Name doesn't show up so i have no idea which icons lead to which sites. These need to be bigger like post update and put back line they were before.

If it ain't broke don't fix it. This update is a massive fail, please revert ASAP.

Asked by MarcG12345 1 month ago

Last reply by firefox916 2 weeks ago

  • Archived

lost the bookmarks and profile on my laptop, however i had it synced to my phone before this happened, how do i fix this?

Today i messed up my profile for mozilla on my laptop, i recovered 3 json files (but when importing nit says unable to process the backup file) and the bookmark.html and … (read more)

Today i messed up my profile for mozilla on my laptop, i recovered 3 json files (but when importing nit says unable to process the backup file) and the bookmark.html and the places.sqlite but it wont import or restore a thing with any of them, i think i may have lost all of my bookmarks/unsorted bookmarks.

However i do remember that my phone was synced to my laptop before this happened. does that mean that all of my bookmarks are saved somewhere? please help.

Asked by ginnetteali 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

Can a FF android recovery key work on a windows device?

I performed a password reset on my windows device for sync. I lost all bookmarks/logins. My android FF still has all bookmarks/logins. If i obtain a recovery key from th… (read more)

I performed a password reset on my windows device for sync. I lost all bookmarks/logins. My android FF still has all bookmarks/logins. If i obtain a recovery key from the android FF, can it also work on my desktop/Windows device?

Asked by Joy717 8 months ago

Last reply by Seburo 7 months ago

  • Archived

How to export forefox for android bookmarks without sync

ok, so I lost access to my desktop bookmarks thanks to a bad hard drive and then screwed up my sync account by resetting the key so my data is gone. I dont want to sync m… (read more)

ok, so I lost access to my desktop bookmarks thanks to a bad hard drive and then screwed up my sync account by resetting the key so my data is gone. I dont want to sync my tablet because it might erase the bookmarks all together so how can I backup my bookmarks on my tablet without using sync?

Asked by V666 7 years ago

Last reply by swohiom4m 7 years ago

  • Archived

Firefox sync

Sync is not working correctly for me. 1. Installed FF on my PC - no bookmarks yet 2. Installed FF on my tablet - no bookmarks yet 3. Setup FF sync on my PC and and access… (read more)

Sync is not working correctly for me.

1. Installed FF on my PC - no bookmarks yet 2. Installed FF on my tablet - no bookmarks yet 3. Setup FF sync on my PC and and accessed my sync account via the web. I cleared the sync data. 4. I then enabled sync on my tablet and received a boat load of old bookmarks which I cannot get rid of.

Why am I getting these bookmarks? There should be no sync data. I cannot select these bookmarks all at once on my tablet and delete them. There's no multi-select for bookmarks. I cannot get rid of these bookmarks. I tried recreating my sync account and I'm still getting them. I don't get them on my desktop. I would have thought that recreating my sync account would have cleared everything. Obviously deleting your account doesn't really delete it.

Does anyone know how to get the syncing to work correctly?

Thanks.

Asked by jv59 6 years ago

Last reply by rnewman@mozilla.com 6 years ago

  • Archived

Sync does not not sync any data to Android device

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between … (read more)

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between each other. However no I am trying to set up sync on Firefox for Android, the sync will set up fine but not a single thing is synced. Nothing. I have re-installed firefox multiple times but no luck still. Sync is by far the most important feature for me and I need it to just work.

Asked by kemra102 7 years ago

Last reply by kobe 7 years ago

  • Archived

How do I import Bookmarks from my Windows laptop onto my Android tablet?

I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a comp… (read more)

I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a complete newbie with Android.

Asked by petef 6 years ago

Last reply by guigs 6 years ago

  • Archived

My Android asked me to verify my account by email, and i have done so and received a favorable response; however, my Android continues to ask for verification.

I am trying to sync my desktop with my Android phone. I have set up a Firefox account. The sync instructions on the desktop say I must enter codes into my Android. Wh… (read more)

I am trying to sync my desktop with my Android phone. I have set up a Firefox account. The sync instructions on the desktop say I must enter codes into my Android. When I try to do so, the Android first asks me to verify the account by responding to an email. I have received three of these emails, responded to each, and received a response in each case indicating the verification was successful. However, my Android phone will nevertheless not move past the screen that requires verification.

Asked by coonrodc 6 years ago

Last reply by Nick Alexander 6 years ago

  • Archived

Bookmarks, Passwords all gone

Browser was being slow. I clicked on something and then it said it couldn’t find my profile. Now it’s using 62 and everything is gone. I keep trying to go back to old … (read more)

Browser was being slow. I clicked on something and then it said it couldn’t find my profile. Now it’s using 62 and everything is gone. I keep trying to go back to old Firefox data to no avail. I am so screwed. What now?

Asked by marcnathan314 2 years ago

Last reply by Zero22xx 2 years ago

25 years of bookmarks down the drain, lost for good.

I am upset with firefox due to missing all my bookmarks after an accidentally clearing data when ment to cache. And syncing account wont help as I tried and the account u… (read more)

I am upset with firefox due to missing all my bookmarks after an accidentally clearing data when ment to cache. And syncing account wont help as I tried and the account used did not work because it might a been an older account no longer use

Asked by mikemailnit 3 months ago

Last reply by cor-el 3 months ago

New Firefox for Android tablet - Help requested

I've just opened my android tablet for the first time today to find Firefox has updated. Initially I thought I'd opened the wrong browser as it's completely different. I … (read more)

I've just opened my android tablet for the first time today to find Firefox has updated. Initially I thought I'd opened the wrong browser as it's completely different. I can't find my bookmarks or help for example. I just seem to have a blank screen. Not impressed as there was no warning and no help.

Asked by PGRF 1 month ago

Last reply by s.shumate 1 month ago

  • Archived

Can't get to bookmarks because cant get to start screen

The howto have inadequate written instructions and too large useless photographs. The howtos are too short and force users to search for the next step because the howtos … (read more)

The howto have inadequate written instructions and too large useless photographs. The howtos are too short and force users to search for the next step because the howtos fail to give adequate instructions.

"Quickly find any bookmark on your device. Tap the address bar."

"select Bookmarks from the Top Sites screen "

https://support.mozilla.org/en-US/kb/use-bookmarks-firefox-android?esab=a&s=bookmarks&r=1&as=s#w_how-do-i-find-my-bookmarks_2

Whereas taping the address bar does not bring up bookmarks. There is no instructions on how to bring p the top sites screen.

Incomplete instructions for finding start screen: "Tap on the title bar, tap on the Bookmarks tab, and finally tap on the Firefox Start bookmark to access the Firefox start screen."

https://support.mozilla.org/en-US/kb/pin-sites-firefox-android-start-screenshot

Whereas, taping on the title bar does not bring up the bookmarks tab nor the start screen.

Taping on the title bar brings up: Share, copy address, edit site settings and add to home screen. Edit site settings brings up nothing.

I am going around in vicious circles simply trying to find my bookmarks! I uninstalled and reinstalled Firefox several times but it didn't make a difference.

Asked by freebirds 6 years ago

Last reply by Moses 6 years ago

  • Archived

Firefox Android no longer syncing bookmarks, history & top sites syncs. Sync working between PC's

Both Nexus 7 and HTC Evo 3d with latest version of Firefox are no longer syncing bookmarks between multiple PC desktops or between each other. Top Sites and History syn… (read more)

Both Nexus 7 and HTC Evo 3d with latest version of Firefox are no longer syncing bookmarks between multiple PC desktops or between each other. Top Sites and History sync as they should from the PC's to the Android devices. Only the Bookmarks are not syncing.

Firefox on the PC's sync Bookmarks between each other as they should. Adding a Bookmark on the mobile devices does not show up under the Mobile Bookmarks on the PC's. Or visa versa.

I have removed and reinstalled Firefox. Unlinked and relinked sync on all devices. This just started to happen in the last few days.

Asked by MarkGinz 6 years ago

Last reply by synccc 5 years ago

  • Archived

Bookmark folders should be synced

I have nearly 5000 bookmarks on PC Firefox in a complex folder structure. They appear to sync with Firefox Android, but minus the folders, so completely unusable. Are the… (read more)

I have nearly 5000 bookmarks on PC Firefox in a complex folder structure. They appear to sync with Firefox Android, but minus the folders, so completely unusable. Are there plans to add folder support on Android? Ironically, exporting them to Chrome on the PC syncs them perfectly to Chrome Android.

Asked by Bruce Clarke 5 years ago

Last reply by guigs 5 years ago

  • Archived

why can't i store bookmarks?

When I press on the menu button it does not show the option to store a bookmark. I can save a shortcut to desktop or share with others but no star shows for storing a bo… (read more)

When I press on the menu button it does not show the option to store a bookmark. I can save a shortcut to desktop or share with others but no star shows for storing a bookmark.

Asked by civiled 4 years ago

Last reply by Fahim 4 years ago

Restore bookmarks to address bar menu?

In the new version of Firefox for Android, the bookmarks are gone from the address bar menu. They are now in a separate menu which is really, really unhandy. When I brows… (read more)

In the new version of Firefox for Android, the bookmarks are gone from the address bar menu. They are now in a separate menu which is really, really unhandy. When I browse the web on my phone, I used to be able to just tap the address bar and navigate through my bookmarks from there (usually on a daily routine, one by one). That is not possible anymore and really annoying.

Is there any way to restore the bookmarks to the address bar menu?

Also, I might make a separate topic or bug report for this, but I'd like to always show the address bar and not have it hidden. Especially since on some sites it makes the site jump because the address bar pops up at random. Really annoying to read like this.

Asked by MM6631764 2 months ago

Last reply by Singularity 1 month ago