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Bookmarks not Syncing with firefox; can't get Recovery key because there is no "manage my account" option.

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I remove… (read more)

I tried syncing my bookmarks on my computer with my phone. It worked the first go around, but ever since then it hasn't been able to sync any of my bookmarks. So I removed my firefox account on my Android device to set up a new one. Now both my computer and my phone want to enter the 3 sets of digits and provide a recovery key. I can't get a recovery key though because there is no option to get one.

There's no "manage my account" option under "sync".

Asked by CosmosGalactus 7 years ago

Last reply by a.tedesco83 6 years ago

where's the Top Sites gone? Aug 2020 update

Hi, Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have … (read more)

Hi,

Now when i click the address bar at the top I'm met with a Blank Screen whereas before the update I had my Top Sites "pinned" for quick & easy access. I now have to faff around going into the bookmarks which is pointless when this feature was working perfectly well, why remove it?

Also when i start Firefox fresh i see small icons for the top sites but they're so small the URL/Name doesn't show up so i have no idea which icons lead to which sites. These need to be bigger like post update and put back line they were before.

If it ain't broke don't fix it. This update is a massive fail, please revert ASAP.

Asked by MarcG12345 3 weeks ago

Last reply by westdale 6 days ago

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lost the bookmarks and profile on my laptop, however i had it synced to my phone before this happened, how do i fix this?

Today i messed up my profile for mozilla on my laptop, i recovered 3 json files (but when importing nit says unable to process the backup file) and the bookmark.html and … (read more)

Today i messed up my profile for mozilla on my laptop, i recovered 3 json files (but when importing nit says unable to process the backup file) and the bookmark.html and the places.sqlite but it wont import or restore a thing with any of them, i think i may have lost all of my bookmarks/unsorted bookmarks.

However i do remember that my phone was synced to my laptop before this happened. does that mean that all of my bookmarks are saved somewhere? please help.

Asked by ginnetteali 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

Can a FF android recovery key work on a windows device?

I performed a password reset on my windows device for sync. I lost all bookmarks/logins. My android FF still has all bookmarks/logins. If i obtain a recovery key from th… (read more)

I performed a password reset on my windows device for sync. I lost all bookmarks/logins. My android FF still has all bookmarks/logins. If i obtain a recovery key from the android FF, can it also work on my desktop/Windows device?

Asked by Joy717 7 months ago

Last reply by Seburo 6 months ago

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Possible way to get my bookmarks?

My lappy having exactly NO problem 2 days ago and yesterday suddenly it can't on. So I went to the service centre and they said my harddisk is broke, it can't be use inte… (read more)

My lappy having exactly NO problem 2 days ago and yesterday suddenly it can't on. So I went to the service centre and they said my harddisk is broke, it can't be use internally but can use externally. So I get my lappy formatted and bought the new hard drive.

I get the new Mozilla browser and of course all the bookmarks gone cause this is new windows. I don't prepare any back up from previous Mozilla. Is it possible to get back my old bookmarks while I don't back up? Please help I need my bookmarks, it's really important. I just don't think about the basic 101 of computer which is 'back up' for my bookmarks as I think nothing will happened to my lappy :(

Asked by Riekawl 6 years ago

Answered by jscher2000 6 years ago

  • Archived

How to export forefox for android bookmarks without sync

ok, so I lost access to my desktop bookmarks thanks to a bad hard drive and then screwed up my sync account by resetting the key so my data is gone. I dont want to sync m… (read more)

ok, so I lost access to my desktop bookmarks thanks to a bad hard drive and then screwed up my sync account by resetting the key so my data is gone. I dont want to sync my tablet because it might erase the bookmarks all together so how can I backup my bookmarks on my tablet without using sync?

Asked by V666 7 years ago

Last reply by swohiom4m 7 years ago

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Firefox sync

Sync is not working correctly for me. 1. Installed FF on my PC - no bookmarks yet 2. Installed FF on my tablet - no bookmarks yet 3. Setup FF sync on my PC and and access… (read more)

Sync is not working correctly for me.

1. Installed FF on my PC - no bookmarks yet 2. Installed FF on my tablet - no bookmarks yet 3. Setup FF sync on my PC and and accessed my sync account via the web. I cleared the sync data. 4. I then enabled sync on my tablet and received a boat load of old bookmarks which I cannot get rid of.

Why am I getting these bookmarks? There should be no sync data. I cannot select these bookmarks all at once on my tablet and delete them. There's no multi-select for bookmarks. I cannot get rid of these bookmarks. I tried recreating my sync account and I'm still getting them. I don't get them on my desktop. I would have thought that recreating my sync account would have cleared everything. Obviously deleting your account doesn't really delete it.

Does anyone know how to get the syncing to work correctly?

Thanks.

Asked by jv59 6 years ago

Last reply by rnewman@mozilla.com 6 years ago

  • Archived

Sync does not not sync any data to Android device

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between … (read more)

I have moved to Firefox from Chrome and have setup sync on my desktop and laptop machines (running a variety of Linux & WIndows) and these work and sync fine between each other. However no I am trying to set up sync on Firefox for Android, the sync will set up fine but not a single thing is synced. Nothing. I have re-installed firefox multiple times but no luck still. Sync is by far the most important feature for me and I need it to just work.

Asked by kemra102 7 years ago

Last reply by kobe 7 years ago

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How do I import Bookmarks from my Windows laptop onto my Android tablet?

I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a comp… (read more)

I am trying to import the Bookmarks from my Windows laptop. I do not want to sync, just a one-off import. Anyway SYNC refused to work. Any help would be great. I'm a complete newbie with Android.

Asked by petef 6 years ago

Last reply by guigs 6 years ago

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My Android asked me to verify my account by email, and i have done so and received a favorable response; however, my Android continues to ask for verification.

I am trying to sync my desktop with my Android phone. I have set up a Firefox account. The sync instructions on the desktop say I must enter codes into my Android. Wh… (read more)

I am trying to sync my desktop with my Android phone. I have set up a Firefox account. The sync instructions on the desktop say I must enter codes into my Android. When I try to do so, the Android first asks me to verify the account by responding to an email. I have received three of these emails, responded to each, and received a response in each case indicating the verification was successful. However, my Android phone will nevertheless not move past the screen that requires verification.

Asked by coonrodc 6 years ago

Last reply by Nick Alexander 6 years ago

  • Solved
  • Archived

Bookmarks not Syncing to Firefox Android

Bookmarks won't sync in Firefox for Android version 33.0 I can sync Firefox among computers (XP, Vista, Windows7) and a Samsung Galaxy S4 (Verizon SCH-I545) on Android 4… (read more)

Bookmarks won't sync in Firefox for Android version 33.0

I can sync Firefox among computers (XP, Vista, Windows7) and a Samsung Galaxy S4 (Verizon SCH-I545) on Android 4.4.2 and a Verizon Droid 2 Global Android 2.3.4 using one Firefox account with 885 bookmarks.

When I sync either phone with another account with 6334 bookmarks neither phone gets any of the bookmarks. The app does not even show a folder icon for Desktop bookmarks, just a few Mozilla bookmarks. If I try syncing just bookmarks I get the same thing.

I can toggle between the two account and on both phones with consistent results. To ensure a clean sync, I removed the account from the phone, cleared cache and data from the app then signed in with the other account.

I followed the procedure to access the sync log and it looks like it indicates success. https://support.mozilla.org/en-US/questions/1012768 is a related question and from which I found how to turn on the sync logs.

My Chrome bookmarks sync with Chrome for android just fine.

I had not used Firefox browser for a couple years and tried it again after good reviews and and an article about casting Firefox to my Roku streaming device with Firefox Beta and then Firefox for Android 33.0. Casting works fine on both .

Note that on the Windows 7 Firefox during installation the Chrome bookmarks are identified as Imported from Firefox not from Chrome. On the Windows Vista they are in the Imported from Google Chrome folder.

Asked by Jim Gauthier Jr 5 years ago

Answered by rnewman@mozilla.com 5 years ago

  • Solved
  • Archived

Firefox for Android how do I sort bookmarks?

After many failed attempts with add-ons I come to this forum to ask this basic question. How can I sort bookmarks either alphabetically or manually? I don't understand ho… (read more)

After many failed attempts with add-ons I come to this forum to ask this basic question. How can I sort bookmarks either alphabetically or manually? I don't understand how such a basic function can be missing from any browser????

Also there seems to be some problem in the Firefox "system" where it thinks I'm looking for desktop applications despite the fact that all of my queries are initiated through the Android browser.

Asked by boukmobile 9 months ago

Answered by Seburo 9 months ago

  • Archived

Syncing with desktop generates a Desktop Bookmarks folder but also 2973 unsorted copies of all my bookmarks. How can I keep this from happening?

My desktop has 2973 bookmarks in wonderfully sorted, categorized folders. Apparently the ONLY way to get this hierarchy into my tablet to use Firefox Android is with Sync… (read more)

My desktop has 2973 bookmarks in wonderfully sorted, categorized folders. Apparently the ONLY way to get this hierarchy into my tablet to use Firefox Android is with Sync. I've tried it three times. Each time, it's make a wonderful Desktop Bookmarks folder where all of my bookmarks are sorted and foldered. But right underneath this folder are 2973 unsorted, randomly distributed copies of all my bookmarks. the first time I thought it was a fluke, but without a way to delete many bookmarks at once (...that could use a fix as well...) I uninstalled and then re-installed Firefox Android. Happened again....SO I tried it one more time for good measure...Happened again.

I love SOOOO much about this browser, but if I can't have my bookmarks, you will lose me as a customer...And useing the Awesome Bar for sorting through 2973 bookmarks is....not practical at all...

Sometimes I don't remember what I've referenced, but I know what it was referring to - It's why I put them in a logical folder to begin with.

Please help! I want to use Firefox on my tablet! But I won't if this can't be remedied!

Thanks!

Asked by Achristocat 7 years ago

Last reply by Achristocat 7 years ago

  • Solved
  • Archived

Bookmark keywords?

Heyas..! Is it currently possible to search using keyword bookmarks in Firefox mobile? I mean bookmarks that point to some URL with a "%s" in it that gets replaced with y… (read more)

Heyas..!

Is it currently possible to search using keyword bookmarks in Firefox mobile? I mean bookmarks that point to some URL with a "%s" in it that gets replaced with your search...

For example, I may have a bookmark pointing to "http://stackoverflow.com/search?q=%s" with the keyword set to "so"... So on Desktop Firefox, I can search Stack Overflow by typing in "so some programming question" into the Awesome Bar and hitting [Enter].

But as far as I can tell, these are unusable in mobile Firefox. Is there some option I am missing?

Thanks..!

Asked by Archenoth 6 years ago

Answered by kbrosnan 6 years ago

  • Archived

In what folder does FF Android store bookmarks?

I need to get a copy of my FF bookmarks from my Android phone. Where does FF store its bookmark file on an Android device, and what file should I be looking for? I have a… (read more)

I need to get a copy of my FF bookmarks from my Android phone. Where does FF store its bookmark file on an Android device, and what file should I be looking for? I have a file browsing app which allows me to look anywhere on the phone, but I see no folders with obvious names.

I need to do this before uninstalling FF. Every time I start it, it turns the phone into a brick for 3-5 minutes. No other app on the phone causes this problem. It's not related to wi-fi signal strength. I've tried this while sitting right in front of the modem and the signal is perfect. No interference from other nearby networks. Even if I could get sync to work (which I've tried multiple times), I no longer have the patience for the brick routine.

So, I just need to snag a file or two or whatever it takes.

Asked by Ancientangler 5 years ago

Last reply by Ancientangler 5 years ago

  • Archived

sync problem: one android device is not syncing, my other 2 are syncing fine

my laptop is running 39.0.3, all 3 of my Android devices are running the latest version of Firefox for Android. The laptop is running Win 7 Home Premium sp1; the 2 device… (read more)

my laptop is running 39.0.3, all 3 of my Android devices are running the latest version of Firefox for Android. The laptop is running Win 7 Home Premium sp1; the 2 devices that sync okay are running Android 4.1.2 and 4.4.2 (phones, Galaxy S3 and S5 respectively); the problem device is also running Android 4.4.2 (tablet, Galaxy Tab 3 7" wifi only).

I've already tried deleting the Firefox account on the tablet, then uninstalling Firefox, reinstalling Firefox, re-associating the same account, and trying to sync. I've deleted bookmarks (although, if Sync works on 2 devices, I do not see why it doesn't work on the 3rd). I've looked for other suggestions here, but to be honest, if I need to manually copy from one of the phones to the tablet, that'd be fine with me, at this point.

TIA, Rick

Asked by Rrtid54 5 years ago

Last reply by Rrtid54 5 years ago