Showing questions tagged: Show all questions

Same gmail verification code problem

I had reset my phone but I had not put recovery gmail on my gmail and I do not remember the password. can you help me? I am facing same gmail verification code problem I… (read more)

I had reset my phone but I had not put recovery gmail on my gmail and I do not remember the password. can you help me? I am facing same gmail verification code problem It is urgently

Asked by Sanjina Khatun 5 months ago

Last reply by medicejenyrose9 3 months ago

exporting data from Pocket

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I u… (read more)

I having trouble understanding all this. Where do I export all my Pocket data to? I have received a response saying there is no acct for me with Mozilla? Confused.... I used Google sign in option

Asked by Jeanie Russell 5 months ago

Last reply by Guy Finney 5 months ago

bookmarks

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. H… (read more)

I just installed Firefox on my Android phone and chose it as my default browser. I wiuld like to import all my Chrome info - bookmarks, passwords briwsing history, etc. How do i do that?

Asked by ronclarksf 5 months ago

Last reply by Paul 5 months ago

Privacy Protection Plan upgrading

Hello, I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Pr… (read more)

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.

Asked by JMCAdmin 3 months ago

Last reply by Paul 3 months ago

(Smart DM) در ManyChat

Certainly! Here's the English version of the message, clearly and professionally written for reporting an issue with Smart DM in ManyChat: --- 📩 Smart DM Issue Report … (read more)

Certainly! Here's the English version of the message, clearly and professionally written for reporting an issue with Smart DM in ManyChat:


---

📩 Smart DM Issue Report – ManyChat

Hello, I hope you're doing well.

I'm currently experiencing an issue with the Smart Direct Message (Smart DM) feature in ManyChat.

Issue Description:

Direct messages sent via flows are not being delivered to some users, or they are significantly delayed.

In some cases, the message status shows as “Sent”, but the recipient never receives the message.

All flows and Instagram integration settings have been correctly configured, yet the issue persists.


Troubleshooting steps already taken:

Verified Instagram and Facebook Page connections

Confirmed that necessary permissions for messaging are enabled

Checked flow logic and timing settings

Ensured account has not exceeded messaging limits or violated policies


Since Smart DM is a key part of our user engagement strategy, I would greatly appreciate any help or insight into what might be causing this issue — whether it’s related to account limitations, platform bugs, or API constraints.

Looking forward to your support.

Thank you, [Jalalpooramin

Asked by Jalal Pooramin 5 months ago

Last reply by Paul 5 months ago

General Application error when trying to sync up a new device

Got a new Google Pixel and I'm trying to sign in to my Firefox account, but both the email method and scan method both lead me to errors. I've reinstalled Firefox on my p… (read more)

Got a new Google Pixel and I'm trying to sign in to my Firefox account, but both the email method and scan method both lead me to errors. I've reinstalled Firefox on my phone already and also tried running and refreshing Firefox on my PC but no luck.

Asked by M G 5 months ago

Last reply by Kiki 5 months ago

Conformation code on deleted email

Hello, my mozilla accounts email is a deleted email that no longer exsist, but it still asks for a conformation code that i cannot type in due to the email being deleted,… (read more)

Hello, my mozilla accounts email is a deleted email that no longer exsist, but it still asks for a conformation code that i cannot type in due to the email being deleted, is there a way to reset the main email and swap it for another without requiring the conformation code?

Asked by Emīls 1 week ago

Last reply by Denys 1 week ago