Mozilla Support website

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (read more)

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Asked by Alban Osmani 5 days ago

Last reply by Paul 1 hour ago

Syncing Bookmarks in FF for Android

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy. I have logged in with my Account and am now trying to… (read more)

Hi there, I recently downgraded Firefox on my Android (5.1.1), as the new versions of the app became to get heavy.

I have logged in with my Account and am now trying to get the bookmarks synced. I have no Desktop right now to pair. The bookmarks and the Account are only available on my iPad, where FF is logged in and has the bookmarks synced.

Any ideas how I can fix this? Thanks for any help and regards, Dan

Asked by Dan 1 week ago

Last reply by Paul 1 hour ago

Browser keeps refreshing page if I leave the app

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried w… (read more)

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Asked by naimurrohmantamim 6 days ago

Last reply by Paul 1 hour ago

Huge battery drain on Pixel 8 Pro (Android 14)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few … (read more)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

Asked by syn 7 hours ago

Last reply by Paul 2 hours ago

Firefox Android

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and… (read more)

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and newly installed several times. How can I fix the problem?

Asked by ewald.haug 4 days ago

Last reply by Paul 2 hours ago

sync collections

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. T… (read more)

Have installed Firefox on Windown 11 PC , Android mobile and Android tablet. Bookmarks seem to sync across devices but i like the speed dial feature as used on Vivaldi. This only appears to work on desktop as an add on but doesnt sync to the Android devices. I then discovered Collections on my Android phone which seemed ideal. Set it up and then found it didnt sync to any of the other devices. Can this be done. If not going back to Vivaldi. Very dissapointed as it seems to be a really fast browser.

Asked by rswalker1805 2 days ago

Last reply by Paul 2 hours ago

Android backup on bookmark

My computer laptop is bit outdated. I will get a new laptop soon. However, I do have some problems with my cellphone. Will be doing Factory Reset this weekend or later.… (read more)

My computer laptop is bit outdated. I will get a new laptop soon. However, I do have some problems with my cellphone. Will be doing Factory Reset this weekend or later. But, I need to save my bookmark on my cellphone. Is there a better way than not be able to use export.

Asked by Margo 1 day ago

Last reply by Paul 2 hours ago

How to get Spotiflyer with Firefox for Android?

hello, i want to download Spotiflyer APP by using Firefox on my android phone but i'm facing some issues anyone guide me how to download Spotiflyer on my android phone. … (read more)

hello, i want to download Spotiflyer APP by using Firefox on my android phone but i'm facing some issues anyone guide me how to download Spotiflyer on my android phone.


Thanks

Asked by spotiflyeronline 1 day ago

Last reply by Paul 18 hours ago

import from chrome to Firefox. same tablet

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing… (read more)

Through lunch overboard I can't employee problems Chrome to Firefox on the same Samsung A7 or my A8 tablet. I followed directions and cannot call me most people think ing we got to help.

Asked by BLUTO 18 hours ago

Last reply by Paul 18 hours ago

Issue with Youtube in full screen mode : it won´t exit full screen mode , video player controls innoperative

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox hand… (read more)

Recently I migrated to Firefox to get rid of the unbearable heavy load of ads on Chrome and would be satisfied with such change if it was not by the slow way Firefox handles Youtube player. As I touch to maximize the screen it is a painful process : the image rotates to a smaller rectangle and after some seconds finally fills up the screen. Once in full screen video player control no longer works. The same did not occur with Chrome , in full screen I used to have control. I noticed previously on my desktop running Windows 10 that Fireworks it is much slower to go full screen on Youtube and to exit full screen. I think Firefox handles with more difficulty the Youtube player than Chrome , or perhaps I am missing something. Unfortunately I think I will have to return to Chrome on Android.

Asked by Ron Wolpa 4 weeks ago

Last reply by Paul 1 day ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 4 weeks ago

Last reply by Paul 1 day ago

Trouble getting Relay+VPN current deal, already have VPN.

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, … (read more)

I currently have MozillaVPN & would like to also get Relay, but for some reason I can't take advantage of the current combo price deal for both. Is it even possible, since I have the VPN already? If it is, what's the process I should follow to be able to have both services at the currently offered special price? If it matters, I'm on the monthly payment schedule for the VPN & will need to continue that if I can bundle with Relay. My finances are limited, so a lump-sum yearly subscription is out of my league. Many thanks to anyone who reads this & can offer me some advice or at least point me in the right direction! (Even if the answer is "That's not possible.")

Asked by FrankieAbides 2 days ago

Last reply by Paul 2 days ago

Inquiry

Hello fam. I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps fa… (read more)

Hello fam.

I just downloaded an extension of a particular app. It's expected that the app automatically connects with the browser as I click to join them but it keeps failing. How do I rectify this?

Asked by pipsdom018 2 days ago

Last reply by Paul 2 days ago

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 5 days ago

Last reply by Paul 2 days ago

Firefox Android fail to install webapp at Redmi 12Note

WebappCinny Misskey Webapp there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinn… (read more)

WebappCinny Misskey Webapp

there is Install below the desktop website. it should install a web app into android which is run on firefox and chrome support it. the cinny one fail but it will add a shortcut which is acceptable. but the misskey one will just fail.


btw the notification in chrome of webapp is broken but firefox does the work, excellent~

Asked by dG94Cg 3 days ago

Last reply by Paul 2 days ago