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Lost 2FA app and backup codes, but have access to registered email

Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app use… (read more)

Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app used for my Two-Factor Authentication (2FA). Furthermore, I do not have my backup recovery codes saved. However, I am the rightful owner of the account and I currently have full access to the registered email address associated with it: riadchowdhury908@gmail.com I understand Mozilla's strict security and privacy policies. Is there any way to verify my identity through my registered email address or perform a manual review to disable the 2FA on my account? I only need the 2FA disabled so I can log back in and set up a new authenticator. I am ready to provide any additional information needed from my email to prove my ownership. Thank you for your time and support. I look forward to your response. Sincerely, Riad Chowdhury

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Disable 2 step varification when opening yahoo.com on Firefox but not on Microsoft Edge

When using "Firefox" to open my yahoo email account, I must complete a 2 step verification to access my emails. However, on the same computer, if I open my yahoo email… (read more)

When using "Firefox" to open my yahoo email account, I must complete a 2 step verification to access my emails. However, on the same computer, if I open my yahoo email account using" Microsoft Edge", I am never asked for a 2 step verification. A phone call with Yahoo tech support stated the problem is with my "Firefox" settings. Please tell me what boxes I need to either check or uncheck in the Firefox settings to fix this annoying problem Thank you.

Open 30

I want to stop web page reload after returning from an app providing a security code.

When trying to log into a website, I need to get a log in security code from another app, but when I return to the browser, the page reloads to a previous web page and th… (read more)

When trying to log into a website, I need to get a log in security code from another app, but when I return to the browser, the page reloads to a previous web page and then the security code is no longer valid, because login username and password require re-entry.

Open 30

Sign in issues on new pc

Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to d… (read more)

Got a new pc.. Tried signing into Firefox.. Asked me for 2 step verification.. No idea where the app or backup keys are.. Im still signed in on my phone tho.. Anyway to disable 2 step? I tried through my phone and its taking me to same page where i need 2 step authentication.

Open 1 90

sign into Mozilla

I was trying to sign in and got an error something went wrong Tried resetting password and here I am telling someone what happened. Changed the password to pair with th… (read more)

I was trying to sign in and got an error something went wrong Tried resetting password and here I am telling someone what happened. Changed the password to pair with this device with my computer. Put in the correct digits sent to my Gmail account.

That's all there is Dennis

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