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Firefox Android thinks my phone and tablet are the same device

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some r… (read more)

I cannot share a tab from my phone to my tablet or vice versa. I can send tabs to my desktop computers, and my desktop computers can send tabs to my phone, but for some reason Firefox Sync thinks that my phone and my tablet are the same device.

Curiously, when I go into my Firefox account settings and change the name of my browser on each device, as soon as I sync, the names are swapped. Specifically, I named Firefox on my phone "S23 Ultra". When I checked the settings on my tablet, it showed that that was also the name of Firefox there, too. So I changed the name of it on my tablet to "Tab S8+". As soon as I hit "Sync Now," my phone changed to "Tab S8+". And when I changed my phone back to "S23 Ultra," as soon as I synced my tablet, that became the name of my tablet browser, too.

Asked by Robert 1 month ago

log in issues

My computer restated itself with an update. Now Firefox and all my bookmarks and saved log in info is gone. I normally can solve this by simply logging in and syncing fro… (read more)

My computer restated itself with an update. Now Firefox and all my bookmarks and saved log in info is gone. I normally can solve this by simply logging in and syncing from my phone. Firefox will not open a log in page from any of the icons on any Firefox page. I can log in using Chrome but of course sync from there is not possible. I can log in on my phone also. The problem is either my Mac settings or the Firefox settings on that computer. I have searched FAQ etc. No clear solutions can be found.

Asked by garygeorgecarpenter 3 days ago

syncing

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 … (read more)

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

Asked by Erica Adamick 2 months ago

Opening tabs on Android

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone wit… (read more)

I recently got a new phone and have logged into Firefox Sync. I can see all of the tabs from my old phone, but how can I open all of the tabs at once in the new phone without having to click one tab at a time? I've tried going on desktop and opening the sync account and using crtl+h to see all the tabs, but I only open the tabs that were on my phone on the desktop browser, not send the tabs to my new phone.

Asked by tavril02 1 month ago

Tabs will not sync from old phone to warranty replacement phone.

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried … (read more)

Unable to get my open tabs to sync from my old phone to my new phone. Made sure to sync everything before I set up my replacement phone. Logged into my Firefox and tried hitting the sync in settings. It shows synced 0 minutes ago yet no new open tabs. Please help!

Asked by junior426 3 weeks ago

I am locked out of Google Play Store.

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robe… (read more)

I am locked out of Google Play Store on my Android siince the Covid lock down. I did not update my Gboard in 24 hours because of slow AT&T signal and no wifi. Robertkolkmeier@gmail.com

Asked by robertkolkmeier 1 month ago

Won't sync between laptop and phone

I had to delete and reinstall Firefox on my phone because an amazon page kept loading and I couldn't stop it. I lost all my log-ins as a result and no matter what I try, … (read more)

I had to delete and reinstall Firefox on my phone because an amazon page kept loading and I couldn't stop it. I lost all my log-ins as a result and no matter what I try, or how many times I try, I cannot get the Windows computer and the Android phone to sync so I can get my passwords back. I have it set to sync the passwords. I get an error when pairing the phone with the computer Firefox. Yet I can see my tabs, just not my passwords. I have followed all the instructions and nothing works. Please help!

Asked by Nancy 1 month ago

Different details and passwords across synced devices - safe way to resolve?

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' … (read more)

I've spent a long time tidying up the passwords on my main PC. Every so often I did a manual sync too. I also imported into Edge occasionally and I noticed a few sites' details there that I had deleted from FF. Strange! Anyway, I finished the tidy up and went to my Android phone (set up to sync) and did the sync there and it looked OK. I then had the idea to look here for the 'extra' one I had seen in Edge and sure enough it was there! I also noticed lots of others I had deleted from the 'Master'. Changes to passwords had been replicated successfully though. What is the logic for syncing in these instances? I then signed out of FF on the phone to stop the sync and deleted one that was common to both and then signed back in and synced - it did delete it from the PC when I synced that. This makes me nervous to delete them all from the phone when signed out and syncing upon re-connect. So, what is the safe way to make the password details from the PC be an exact copy on the phone - no extras?! My thoughts were to disconnect the phone (but hoped it would remove things), delete the details manually if required, sign back in and re-sync. But I don't want to risk the sync actually wiping out the contents of the PC! Thanks!

Asked by SJW211 3 weeks ago

Cannot recieve tab sent from Win10 laptop v123.0.1 (64 bit) to android 124

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the l… (read more)

So I have a new s23 and just sync'd it. I can send tabs from the android 14 phone (Firefox 124.0) to the Win10 laptop (Firefox 123.0.1) but I cannot send them from the laptop to the phone. I hesitate to change the laptop to v124 because of the error, as the laptop works with the other devices I have.

I've open/closed Firefox (both places), signed in and out (both places), restarted the phone and the behavior is the same.

Suggestions?

Asked by hollerg 3 weeks ago

Password manager dysfunctional

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have login… (read more)

Since attempting to sync my desktop and mobile app, I've been observing (at times beside myself with frustration) consistent failure of the password manager to have logins available at time of need. In fact, when I go to find the saved passwords manually from settings>logins & passwords>saved logins, the page comes up blank. No saved logins, no passowords, nothing at all.

When it would auto sync or I would manually hit the sync button, it would hang and take more time than I was willing to spend watching to finish. Then there would be problems with web pages not saving current progress & rolling back tens of minutes to a previously seen point, as if I had scrolled up and/or hit the back button a few times. Or tabs would disappear and their site history ghosting me, as if I had never been there before (I suspect after I've spent time on another app & Firefox falls out of the phone's memory, but I'm only tangentially informed on how phone hardware operates and I'm making a somewhat educated guess here (the most dangerous kind)).

I have found a workaround, i.e. close and restart the Firefox app. But this is an understandably annoying solution to perform every time I need to log in to a website. Besides that it isn't supposed to work this way, this solution only works for an indeterminate time before the password manager once more eats lead and fails to perform its duty and the app must be manually restarted again.

I believe I've since turned off sync, but a quick check on mobile shows it was synced 3 minutes ago (though all the boxes under "choose what to sync" are unchecked), so I'm unsure if it's really off or if it's trying to sync nothing and this is where the problem has diverged from whatever started this disaster. I don't care about syncing anymore, I just want my mobile experience to once again be effortless. As much as possible. Within reason.

Asked by IndepCoin 2 weeks ago

  • Locked

Emmanuel Okeke

duplicate of /questions/1438005 thread. Protect My Android phone Motorola 12 g pure from the third party's apps block all. Don't share my information to anyone. Thanks … (read more)

duplicate of /questions/1438005 thread.

Protect My Android phone Motorola 12 g pure from the third party's apps block all. Don't share my information to anyone. Thanks

Asked by chuwuemekao09 2 months ago

Send to device buttons are indistinguishable in case device names are similar

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which i… (read more)

I have two computers which names starts with "UNIT" and followed by some numbers that differs. If I want to send tab from mobile to one of them I cannot determine which is which because device name is cut after 4 characters. See attached screenshot. Thanks

Asked by herman17 2 months ago