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Occasionally problems with saved passwords

I have problem with saved passwords on my new synced smartphone (other devices also smatphones do not have that problem). When I open page on which I saved password, FF d… (read more)

I have problem with saved passwords on my new synced smartphone (other devices also smatphones do not have that problem). When I open page on which I saved password, FF do not prompt me a login and password. So I go and try to open about:logins to find my password. But spinner is constantly spinning around. Nothing happens for long time. I tried to kill FF app or reboot smartphone but this didn't help. This problem is occasionally. Sometime saved passwords works sometimes not. I did not find any dependence. Smartphone is Samsung Galaxy S20+ with Android 10.

To post this question I also have problems with logging to FF account. When I try to login when this problem with password occurs I've got error during login that I must allow cookies. Wich is strange because I checked and there was allowed cookies. When password problem didn't occur I have successfully logged in.

Asked by damian.true 3 months ago

setting up firefox browser on phone

I don't know how to set up my firefox browser on my phone so I can use it to with my gmail and internet. I already have firefox on my PC which I use access my emails and … (read more)

I don't know how to set up my firefox browser on my phone so I can use it to with my gmail and internet. I already have firefox on my PC which I use access my emails and internet I have downloaded the firefox app onto the phone.Can you help please?

Asked by Jacob Dwyer 2 months ago

Android sync to laptop

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice … (read more)

The data on my mobile used to sync automatically to my laptop but it doesn't anymore. Just wondering why not. I can press sync on my mobile to send the data but not vice versa like I used to be able to. It mostly used to do it automatically though. Thank you

Asked by Madrelljoanne 2 months ago

Account password reset issue across devices & desktop

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared th… (read more)

I'm running FF v 68.11.0 on a ZenPad 3-10 running Android 7.0. I was getting intermittent "failed to send" pop-ups which I thought referred to crash reports. I cleared the app cache & data, uninstalled it and installed a fresh copy. When I tried to sign in, the correct password (which I use on my phone & desktop) was ruled incorrect. I double-checked on other 2 devices to make sure. So I followed the instructions to generate a recovery key, used it on the tablet and set a new password. The new password is not recognised on the other 2 devices. Do I need to use the same recovery key to reset passwords on the other 2 devices or should I generate a new key for each device and set the passwords to the same as that used on the tablet? This has been a 3 hour long frustrating exercise. I've used Firefox for almost 20 years accepting the frivolous cosmetic changes because it's been the most stable and secure browser I've seen. I use it exclusively except where the device OS requires another (e.g. Chrome on Android devices). Please help.

Asked by gertrudestein 2 months ago

Android Sync doesn't work

My Android sync doesn't work. Only device name is set correctly, other stuff (bookmarks, logins, etc.) don't sync. I already tried Completely removing firefox from my And… (read more)

My Android sync doesn't work. Only device name is set correctly, other stuff (bookmarks, logins, etc.) don't sync. I already tried Completely removing firefox from my Android phone, Removing the device from "Devices & Apps" list in firefox account management. When I open "Account settings" on android, First it shows "Last Synced : never". Then either automatically (due to auto-sync on phone) or when I manually tap the "Sync Now" button, It shows "Syncing ..." for a second, Then "Last Synced : Jan 1, 1970" and Nothing's synced. "Devices & Apps" on PC correctly shows the mobile device as "Last seen X minutes ago" where X is not a very long time. Also, When I try to uncheck the "Choose what to sync" checkboxes in Android, It starts syncing for a second but then all of them are turned on again. But also a "Web Session, Firefox Mobile 79" is added to my "Devices & Apps" which I don't know what it is (Perhaps its from when I tried to login using the QR Code but failed !?)

Asked by Dante Marshal 2 months ago

Informed to switch using Google Chrome to Firefox because of security breach!

Need help to recover my previous passwords from Google Chrome when I switched over to Firefox, all of my saved passwords from previous apps saved didn't transfer over whe… (read more)

Need help to recover my previous passwords from Google Chrome when I switched over to Firefox, all of my saved passwords from previous apps saved didn't transfer over when I synced over to Firefox. Now I'm seeking immediate assistantance please help me am very confused and depress I really need my info back please. Whom ever can relate ....Mahalo!

Asked by Oboikali67 1 month ago

android auto-update firefox. New browser missing login/password.

Hello, I did have master password enabled on my firefox browser for android. I was not aware on any updates that would prevent me accessing my login/password. If there wa… (read more)

Hello, I did have master password enabled on my firefox browser for android. I was not aware on any updates that would prevent me accessing my login/password. If there was a clear warning that an update coming out soon that could delete my logins/password if I did not follow so-and-so instruction, then i did not receive it. I am not sure how it happened, but my browser updated itself. Now I'm not sure how to proceed to restore the missing login/password.

Also, before this recent browser update, I noticed that recently when I logged in my new phone and tried to sync, the login/password did not sync either. It used to, what changed?

Warning to all who read this. You must disable master password before your browser update if you want to have them migrated to the new browser.

Asked by dienkung35 1 month ago

Synced tabs from desktop not showing on android firefox

Hi I have some tabs open in firefox on windows and I am signed in on both windows and android however on android when I click synced tabs it doesn't show my tabs on my wi… (read more)

Hi I have some tabs open in firefox on windows and I am signed in on both windows and android however on android when I click synced tabs it doesn't show my tabs on my windows laptop, it just says " you don't have any tabs open in firefox on your other devices."

Asked by damantegsm 1 month ago

How to stop Firefox logging me into an old account.

Firefox Android keeps automatically logging me with an old email account plus I cannot delete that old email address. Is there any way I can contact Mozilla directly &am… (read more)

Firefox Android keeps automatically logging me with an old email account plus I cannot delete that old email address.

Is there any way I can contact Mozilla directly & request that old email address is deleted?

Thanks.

Asked by Mark Garvey 1 month ago

Sharing links from other apps directly to desktop

Previously, if in another app I chose to share a link via Firefox, it gave the option of either opening the link, or sharing it directly to an instance of Firefox on anot… (read more)

Previously, if in another app I chose to share a link via Firefox, it gave the option of either opening the link, or sharing it directly to an instance of Firefox on another device without leaving the app I am in. Since the recent large update, it gives no options and instead always loads the link in Firefox. Of course, from there I can still send the tab to my desktop, but that still requires switching apps and the page starting to load, which on some connections is not desirable.

Is there a way re-enable the previous behavior as it is very useful to quickly send links on my desktop without switching apps when I know don't need to see them immediately, but would like them to be readily visible when I return to my desk?

Asked by psinorhc 1 month ago