Showing questions tagged: Show all questions

Full screen mode doesn't support 21:9 video on modern 21:9 phones

21:9 ultrawide videos that full-screen correctly on the YouTube app do not take up the whole 21:9 (2400x1080) screen of my Oneplus 9 when viewed via Firefox. Ultrawide vi… (read more)

21:9 ultrawide videos that full-screen correctly on the YouTube app do not take up the whole 21:9 (2400x1080) screen of my Oneplus 9 when viewed via Firefox.

Ultrawide videos on YouTube leave little black bars on every side, while on Vimeo they get pushed into the bottom right with massive black boxes on the top and left.

I'd prefer to use Google's apps as little as possible due to forced ads and lacking privacy, which is why I'm interested in this being fixed. Most YT videos are still 16:9 and they display correctly, but it'd be nice to get the 21:9 that is the new default in smartphones to get working as well.

Uploaded images: Black&white: YouTube app Tree & rocks: YouTube on Firefox for Android Surfing: Vimeo on Firefox for Android

Asked by S3lvah 2 months ago

Last reply by Seburo 1 month ago

Internet issues

Thank you for some reason I cannot get into any websites in which I belong to, it just gets stuck and does not move. Google is giving me so many issues, I don't know what… (read more)

Thank you for some reason I cannot get into any websites in which I belong to, it just gets stuck and does not move. Google is giving me so many issues, I don't know what to do. I also called my phone company and they were no help when they cannot speak our language English thoughly. So they blew me off told me to go to their store and get help. My fiance and I are completely disabled & cannot drive. I have tried everthing possible to correct whatever is going on to no avail. NOTHING HELP ANY SUGGESTIONS

THANK YOU

Asked by Dorothy 1 month ago

Last reply by Seburo 1 month ago

Barcode scanning when using firefox does not capture the characters/digits accurately

When scanning a barcode with our software accessed through Firefox, does not capture the barcode accurately. The mobile device has a built-in scanner. This is observed i… (read more)

When scanning a barcode with our software accessed through Firefox, does not capture the barcode accurately. The mobile device has a built-in scanner. This is observed in Firefox 93.2.0 in Android devices. Do you know if this is a known issue?

Asked by leydibumblebee 1 month ago

Last reply by Seburo 1 month ago

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me fell safe, how do I restore my Firefox?

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are g… (read more)

I stopped using my Firefox browser because the update on august 27,2021 ruined everything that made me feel safe online, how do I restore my Firefox? All my add ons are gone, all my settings are mucked up, I'm not even able to manually set everything up the way I like it because this new Firefox doesn't offer any kind of protection options. How dare Firefox developers or whoever just take away my Firefox that I use everyday for years and I set up everyone's computer that I know and their friends and families come to me to set up their computers with the Firefox browser that I had with all of my settings and customizations because it works so good for me and everyone I have introduced it to. I of,. Was the safest , user friendly way to browse online with only one place to put my trust in regarding my everything personal and important automatically hassle free. Now look at this mess! Please please please help me restore my Firefox to the way it was prior to August 27,2021 updates or changes.

Asked by uneed1maybeigot14u 1 month ago

Last reply by Seburo 1 month ago

Pixel won't update to Firefox 94 even when I use Google Play to update

My Pixel 3a will not update to firefox 94 even when I use the Google Play store to update. It's stuck at 93.2.0. When I click on the What's new button, the support articl… (read more)

My Pixel 3a will not update to firefox 94 even when I use the Google Play store to update. It's stuck at 93.2.0. When I click on the What's new button, the support article titled What's New in Firefox for Android that comes up is for firefox 94.

Asked by ykzarb 3 weeks ago

Last reply by Seburo 3 weeks ago

passwords

Hi. So (a week or so ago) I wanted to clean/clear up my phone. I didn't want to lose anything so I logged out of all my accounts including my account on Firefox! … (read more)

Hi. So (a week or so ago) I wanted to clean/clear up my phone. I didn't want to lose anything so I logged out of all my accounts including my account on Firefox!

Asked by Humboldt Girl 3 weeks ago

Last reply by Seburo 3 weeks ago

add to home screen on Xiaomi Mi Pad 5

No matter how much I try on my iPad 5 from xiaomi, the option of adding to home screen does not work. On the other hand it does work with Google Chrome and the inbuilt br… (read more)

No matter how much I try on my iPad 5 from xiaomi, the option of adding to home screen does not work. On the other hand it does work with Google Chrome and the inbuilt browser but Firefox browser cannot add a home screen button. Running on Android 11 and miui gui 12.5.8 Full updated. It didn't work previously either. Thank you very much for your great work. Feel free to contact me. Regards. Norbert

Asked by norm8 1 week ago

Last reply by Seburo 5 days ago

Firefox misleading prompts lead me to assume I'm submitting a request to actual support

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking p… (read more)

Fire fox has misleading prompts I had went on the support site and I purposefully did NOT press "to post my question to a community forum" it has myinfo in the freaking post as i thought i was contacting support please be more clear as when you put the big purple square that says post to community if i wanted to then i would have proceeded to click the big purple box, but since I clicked get help I did not assume I would be posting to a forum, I'm glad I put the email that's already been around the world at least. Maaaaan,...thats sooo dirt! Misleading prompts sick! So can any one tell me how do I actually get in contact with actual technical supports or maybe how to contact moderators to have my information removed. I had tried to alert them to how I accidentally accessed a website with a virus to make internet safer. Now my email is posted but at least everyone knows exactly where not to go if they don't want a virus. Exclude me but it's slightly frusting so please BE AWARE THAT ALL PROMTS I'VE PRESSED☆ TO AVOID ☆ POSTING PUBLICLY ☆HAS STILL☆ POSTED MY ISSUE PUBLICLY.I' ALSO A bit frustrated because I don't see any options anywhere to access a moderator so just saying if y'all don't want your query public...oh well, it will be!Ughz gotta research how to edit now time I didn't want to waste with a warning or alert and more computer skills school I guess it serves me. TO BE CLEAR MY ISSUE IS CAN Y'ALL PLEASE MAKE THE PROMPTS MORE CLEAR AND CONCISE EXACT AND ABSOLUTELY CLEAR THATS IT'S POSTED FORUM

Asked by sweetsnough 1 day ago

Last reply by James 13 hours ago