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Won't access internet

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on … (read more)

I'm having trouble with Firefox on my mobile device. It was working fine yesterday but won't access the internet now. It runs but won't connect. All other programs on my device access it as always. Could I have unknowingly disabled it? I've made no changes to any of my settings for months. I don't want to lose the info it has acquired by reinstalling. Can you please help?

Asked by rebaker11 1 year ago

Last reply by Paul 1 year ago

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Icons not showing in While searching

In firefox mobile I have removed ads onn and also turned off enhanced tracking protection then also while searching icons of websites not coming . But while doing samethi… (read more)

In firefox mobile I have removed ads onn and also turned off enhanced tracking protection then also while searching icons of websites not coming . But while doing samething on desktop site , it is showing icons.

Asked by ANSH 1 year ago

Last reply by Paul 1 year ago

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Randomly, Firefox refuses to work anymore

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages. Try to search: instantly stops loading, completely white tab, address bar … (read more)

Sometimes, Firefox 114.2.0 for Android suddenly stops rendering pages or loading new pages.

  • Try to search: instantly stops loading, completely white tab, address bar content changes to search
  • Try to enter an address directly: doesn’t load, completely white tab, address bar contents stay the same
  • Force quitting and reloading doesn’t change anything
  • Clearing cache doesn’t change anything
  • Clearing data fixes the problem, at the cost of losing all home-screen customization, extensions, and search engine customization, which aren’t synced with the Firefox account

Asked by haleyhalcyon 1 year ago

Last reply by Paul 1 year ago

  • Archived

a question on firefox-android

After clicking the toobar in the browser, it will jump to the homepage first, and then open the search dialog box. When I comment out the jump homepage and open the searc… (read more)

After clicking the toobar in the browser, it will jump to the homepage first, and then open the search dialog box. When I comment out the jump homepage and open the search dialog box directly, after searching for a certain content, the webpage will not respond. why?

Asked by jianmuzi1118 1 year ago

Last reply by Paul 1 year ago

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Firefox Relay: Newsletter Text Appearing White

Ever since relays recent change to the header which I assume denotes some under the hood changes also a large proportion of my newsletters appear to be coming in blank. H… (read more)

Ever since relays recent change to the header which I assume denotes some under the hood changes also a large proportion of my newsletters appear to be coming in blank. However when I drag over the body of the newsletter which usually has text you can see the words appear which makes me think relay is turning the text white. It is happening on lots of different newsletters so I don't think it's a provider issue.

Asked by jamesskg 1 year ago

Last reply by Paul 1 year ago

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video

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi… (read more)

Hello, suddenly when I try Mozilla and play youtube in this favourite browser, I can t have picture and picture anymore and play a video and do other things with my Redmi 5G phone. I looked in the settings and it s set on firefox the picture and picture, but as I said now it s not working anymore

Asked by Edimanole92 1 year ago

Last reply by Paul 1 year ago

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saved passwords

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor… (read more)

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor which is my primary screen lock, but clicking it does nothing. Sometimes this corrects itself for a while and at random times comes back. I have found other users in the Help section having this problem but have found no solution or setting that causes it.

Asked by PJW 1 year ago

Last reply by Paul 1 year ago

  • Archived

support

I need a history of support questions that I may have asked and have deleted cuz somebody was going through and they still have me in the wrong Android as the one that th… (read more)

I need a history of support questions that I may have asked and have deleted cuz somebody was going through and they still have me in the wrong Android as the one that they're using now

Asked by Jeff 1 year ago

Last reply by Paul 1 year ago