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My Firefox page refreshes whenever i go to other app . Please resolve this issue.

I encountered page refresh problem everytime. today i was paying bill on firfox and i was redirected to UPI app to complete payment, but when i came back to firefox page,… (read more)

I encountered page refresh problem everytime. today i was paying bill on firfox and i was redirected to UPI app to complete payment, but when i came back to firefox page, it refreshed and whole progress and payment stuck. please resolve this issue soon.

Asked by smit 1 month ago

Last reply by Paul 1 month ago

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 months ago

Last reply by Paul 5 months ago

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to … (read more)

I must disable popup asking to open link in another app l. I must stay in firefox, without this annoying popup appearing everytime on AliExpress. Even though I choose to never open links in outside apps, it keeps asking. Hell this is so annoying. The proposed solution does not fix it, the only way for me to get rid of the annoying message is to uninstall AliExpress, which I don't want to do, because I have two accounts and must use both for personal purpose. Please enable a way to diable at all this pop up without going to the app, as Must stay in firefox. Sincerely yours, J.M.

Asked by s23u do Jon 3 months ago

Last reply by Paul 3 months ago

Android, google blank page

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow. Fixes I tried: -Deleted cache within… (read more)

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Asked by wooxt3r 3 months ago

Last reply by Paul 3 months ago

Paste option disappears almost immediately

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on… (read more)

Surely I'm not the only one, when I try to paste in to a field in firefox 122.01 stock android 13, the paste buttons disappears almost immediately after you long press on a text field. Maybe 1 time in 3 it works ok.

Also, does anyone else have an issue with accessing facebook in firefox? Most times you try to type in a text box, it appears under the on-screen keyboard.

Asked by Andrew McCandless 2 months ago

Last reply by welchia 2 months ago

can't play videos on Firefox for android

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube she… (read more)

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube shenanigans with ublock (I also get this problem on steam) or unblocking. I would really prefer that I don't have to reinstall AGAIN. I already had to do that not long ago. Can anyone help me with this problem...? Thank you

Asked by ttaraeley 3 months ago

Last reply by Paul 3 months ago

playing video on youtube is always choppy!

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is a… (read more)

To be really homest, I never had this kin of problem in chrome, your youtube video player has too many bugs. The issues I've faced are: 1.Whenever I play a video, it is always choppy which is so frustrating. 2.This happened so many times, when I turn switch into full screen mode the whole app crashes.

Please look into this issue, I like the UI and that is the reason why I'm still using mozrilla on my phone.

Asked by yandada.lalit 3 months ago

Last reply by Paul 3 months ago

Significant battery drain on S22

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almo… (read more)

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 2 months ago

Last reply by Noel Leka 2 months ago

Tab reloads everytime i close the app and open it up shortly

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for t… (read more)

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Asked by Manu 3 months ago

Last reply by Garrett24 3 months ago

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 2 months ago

Last reply by TyDraniu 2 months ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 2 months ago

Last reply by tomaszuk 1 week ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 2 months ago

Last reply by Paul 2 months ago

Battery usage on Android

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by… (read more)

I used the Firefox mobile app for a while now and I noticed a high battery usage from it. If 10% of battery gets drained during the night, at least 75% of that is used by Firefox (according to the battery stats of my Pixel 6)

Is it possible to slow down the background sync or maybe dont sync at all during the night if the phone is locked?

Thanks.

Asked by iTzVirtual_ 3 months ago

Last reply by welchia 3 months ago