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  • Archived

Firefox on Android - black screen whenever I scroll

I've installed Firefox on a Samsung Note 4 running a CM variant, Android 7.1.1. Whenever I drag my finger upwards on a webpage, the webpage goes black. It looks as thoug… (read more)

I've installed Firefox on a Samsung Note 4 running a CM variant, Android 7.1.1. Whenever I drag my finger upwards on a webpage, the webpage goes black. It looks as though I am pulling a black overlay over the screen. I've uninstalled / reinstalled and the problem is still there. Webpages (well, the tops of them) look fine. I am NOT running a non-standard screen resolution. Any ideas? I'd be glad to provide a LogCat log if that might help. I'd also be glad to send a firefox log, if someone would point me to a how-to to get that. Thanks!

Asked by bobkoure 3 years ago

Last reply by Mkll 3 years ago

  • Archived

How to fix inability to see pictures?

My mobile Firefox has not been able to display any pictures for a while now. How do I fix this? Examples of this include: picture attachments and picture signatures in em… (read more)

My mobile Firefox has not been able to display any pictures for a while now. How do I fix this? Examples of this include: picture attachments and picture signatures in emails, pictures of cars on car websites, and the map on mapquest.com.

Asked by justincr814 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Firefox Health Report no longer shows "view my health report" option in Firefox 67.0.2

Trying to figure out what is happening with Firefox which is making it so slow with Android 7.0. However, flooring the directions shown in https://support.mozilla.org/en-… (read more)

Trying to figure out what is happening with Firefox which is making it so slow with Android 7.0. However, flooring the directions shown in https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-android-browser-perf#mobile::m67

does not work as "view my health report" does not appear as the instructions say it should.

Thank you!

Asked by msprinker 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox Browser fast & private (Android) - Is there any way for me to recover my previous session (open tabs) after my browser crashed

I had a vast collection of links that I had been meaning to backup in my Firefox browser on my mobile device. Unfortunately, Firefox crashed and I think I clicked the inc… (read more)

I had a vast collection of links that I had been meaning to backup in my Firefox browser on my mobile device.

Unfortunately, Firefox crashed and I think I clicked the incorrect button which started a new session instead of restoring the old session.

Is there any way for me to recover my previous session and all of the open tabs therein if I started a new session?

Thank you very much for any assistance you can provide!

Asked by grahamjohn.salvaterra 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

why does my Firefox crash overnight?

I have firefox running 24/7 on a online radio station that broadcasts 24/7. My internet connection is unlimited and plenty fast enough. Why does Firefox crash at about th… (read more)

I have firefox running 24/7 on a online radio station that broadcasts 24/7. My internet connection is unlimited and plenty fast enough. Why does Firefox crash at about the same time every night?

Asked by davidorrell.do 1 year ago

Last reply by Seburo 1 year ago

  • Archived

data saver not working in android. How do I report it?

Firefox used over 1 GB of data when reading news with no video and (data saver) show images turned off. Text doesn't use that much data. The images must be still downloa… (read more)

Firefox used over 1 GB of data when reading news with no video and (data saver) show images turned off. Text doesn't use that much data. The images must be still downloading but they are not being shown

Asked by info94111 1 year ago

Last reply by christ1 1 year ago

  • Archived

when will firefox for android be updated to work properly?

There are references to non-existent resources in the help area. The product seems to be slower and less dependable than chrome or even IE. Very sad to see a good product… (read more)

There are references to non-existent resources in the help area. The product seems to be slower and less dependable than chrome or even IE. Very sad to see a good product being left to die out. It used to be my go to browser, now I use something more dependable.

Asked by jdelmarle1 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

For the last couple of weeks ebay crashes only when using ff.

I can sign into ebay just fine, select a category but when I click on an item I get this... Service Unavailable "Click here to try again! Links: Home Page My eBay… (read more)

I can sign into ebay just fine, select a category but when I click on an item I get this... Service Unavailable

"Click here to try again!

 Links:
   Home Page
   My eBay
   Sell Your Item
   Customer Support
   Announcement Board
   Report this technical issue or view known technical issues." 

Doesn't happen at all on Chrome.

Asked by graham26th 1 year ago

Last reply by Seburo 1 year ago