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Trade-in in phone

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have ac… (read more)

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

Asked by fogish 5 months ago

Last reply by Paul 5 months ago

Firefox for Android

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps… (read more)

When I attempt to use the Firefox browser I now get a page saying I should download Firefox. I already have Firefox; have used it for years. Current version 119.0 Perhaps I should get rid of it entirely; and download it again? If so will it be able to recognize me by my current email and code? Obviously my email and codes won't change; so I must be able to use them if I reload Firefox/ Mozilla as new. This is the third attempt to solve this. The phone is an Android A10E

Contact: [removed emails from public]

Asked by frieradler 5 months ago

Last reply by Paul 5 months ago

embedded audio players and youtube consistently buggy

I posted about it in a review, and per request, am restating the issue here: the Firefox for Android app has consistent and ongoing issues with embedded audio players/em… (read more)

I posted about it in a review, and per request, am restating the issue here:

the Firefox for Android app has consistent and ongoing issues with embedded audio players/embedded audio files (most often file types hosted on dropbox and embedded on a secondary website) where the audio file will either not load at all, refuse to download because it has timed out the file without playing, or stop half way through and refuse to reload.

So far, I've had about a 30% success rate with using these embedded audio players across platforms, with the specific websites themselves looking into broken links and finding no issue.

On the same vein, YouTube as used through the mobile browser, while more successful, seems to struggle to load the page while scrolling, and occasionally stops playing videos altogether, even when reloaded and hard restarted.

Asked by Sabra Schirm 5 months ago

Last reply by Paul 5 months ago

Please reinstate media blocking

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0 … (read more)

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0


To my horror I was seeing images on webpages, totally ruining my browsing experience. The main reason I use firefox on Android is because it allows me to turn off media. I don't want to see any of that, almost always entirely irrelevant, distraction. Now I'm going to have to use Samsung internet and continually click reader mode. This is NOT about ad blocking, it is not about saving data. It is about drastically improving the browsing experience. Please reinstate blocking of all images and videos.

Asked by Brendan 5 months ago

Last reply by Paul 5 months ago

Links Open In Previous Tab

Hi, I'm having this issue with clicking on links where when I click a link it opens a new tab but the new tab contains the current page. The link I'm trying to reach ope… (read more)

Hi,

I'm having this issue with clicking on links where when I click a link it opens a new tab but the new tab contains the current page. The link I'm trying to reach opens in the tab I was originally on. I can't see anywhere in the settings a solution to this and haven't seen anyone else have the same issue. Does anyone have a fix or is this a bug?

Thanks

Asked by mwoodin1 5 months ago

Last reply by Paul 5 months ago

galaxy 22 ultra

Okay i have lost all my bookmarks on my pc but i still have them on my mobile, doe anyone know how to export or save them all so i can reload them on the pc, thanks in ad… (read more)

Okay i have lost all my bookmarks on my pc but i still have them on my mobile, doe anyone know how to export or save them all so i can reload them on the pc, thanks in advance

Asked by syotos 5 months ago

Last reply by Paul 5 months ago

[redacted] u firefox

I'm gonna kill you all [redacted]!!! tell meeeeee!!!! Where is the [redacted] privacy section ? How to shut this [redacted] deceptive site blocking I need access the… (read more)

I'm gonna kill you all [redacted]!!! tell meeeeee!!!! Where is the [redacted] privacy section ? How to shut this [redacted] deceptive site blocking I need access them. shut this [redacted] off or I [redacted] your all programmer and [redacted] production manager SHUT THIS [redacted]!!

Asked by 1760621292 5 months ago

Last reply by Paul 5 months ago

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 5 months ago

Last reply by TyDraniu 5 months ago

Adding translate extension or function to firefox mobile android

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks! Using: Mull 119v (firefox fork… (read more)

Hello dear mozilla support! Im coming here with a question, will there be a addon like google translate on pc for android devices? Thanks!

Using: Mull 119v (firefox fork) android 12

Asked by kacperpiatek2020 5 months ago

Last reply by TyDraniu 5 months ago

about:config on Android

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone. "about:config" on a Cellphone has never worked, never worked consistently, or … (read more)

I have used Firefox on many systems - MacOS, Linux, Winblows and mainly Android Cellphone.

"about:config" on a Cellphone has never worked, never worked consistently, or mainly been confused with Desktop Firefox :P

Hello?!? The future is mobile not stationary desktops  :P But I digress. Please dont misunderstand me - I love FF - but when I want "about:config" on A Cellphone - I WANT IT to actually work on a freaking cellphone  :P

Is the software config too much for International Mozilla to understand? Or has Mozilla had way to much input from everyone on the planet thus watering down an otherwise great browser?

Kind of rhetorical - I know it will never be fixed in favor of locking in a dieing desktop setup  :P

CYa/Bill

Asked by Bill Jones 5 months ago

Last reply by Paul 5 months ago

Firefox for Android constantly hanging

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had t… (read more)

Firefox for Android is constantly hanging on my Xiaomi MI9 (Android 11). Let's say I open the Firefox, browsing some time, then open another tab and it's hanging. I had to force stop it and restart. This is happening every day multiple times per day. I also noticed that "Share" menu doesn't load anything, neither my devices nor applications, if the Firefox is about to start hanging. If I open any link in a new tab after I see that I cannot share the current page - it will be hanging. It also often starts hanging when I click the URL bar, when I try to copy the URL of the current page. I cannot willingly reproduce the issue. Sometimes it just works great no matter how much I was browsing and how many apps I switched. Sometimes it starts hanging very close after loading the browser. The very usual pattern is the following: I open the browser, start searching something, like "flight tickets", go to some site, and then open any link from this site in a new tab. And it starts hanging. This happens let's say 5-10 times per day. Sometimes it happens every time repeatedly, one after another. But sometimes not. I'm using latest version of Firefox from Play store.

Asked by brymda 5 months ago

Last reply by Sierra Garcia 5 months ago