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EVERYTHING IS GONE!!!

I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACC… (read more)

I HAVE BEEN WITHOUT WI-FI FOR ALMOST 3 YEARS NOW, AND ALL OF A SUDDEN TODAY WHEN I HAD SOMETHING ELSE TO TAKE CARE OF ELSEWHERE ON MY PHONE EVERYTHING FROM MY FIREFOX ACCOUNT WAS WIPED OUT AND I MEAN EVERYTHING ALL MY PASSWORDS EVERYTHING IS GONE I DON'T KNOW HOW TO GET ANYTHING BACK I DON'T EVEN KNOW HOW TO REINSTALL IT, AND I HAVE NO COMPUTER THIS IS EVERYTHING TO ME I'VE BEEN WORKING ON A PROJECT FOR AGES AND I NEED IT BACK AND I DON'T KNOW HOW TO RESTORE ANYTHING! I CAN READ YOUR PASSWORDS WHERE I HAVE TO HAVE THEM BUT I NEED HELP IMMEDIATELY. I'M NOT SURE THIS IS THE CORRECT ACCOUNT THAT I USE I THINK I ALWAYS USE D.LYNNTRITCH@GMAIL.COM, AND I'VE ALWAYS USED.. GO AS AN EXTRA PREVENTATIVE ON THERE TO MAKE SURE THAT I DON'T GET SIDESWIPED BY ATTACKERS AND IT HAS WORKED BEAUTIFULLY FOR YOU YEARS NOW I DO NOT USE ANYTHING CONNECTED WITH GOOGLE EXCEPT MY GMAIL ACCOUNT BECAUSE THEY TRACK ME EVERYWHERE AND I WON'T HAVE IT IF YOU CAN'T HELP I'M GOING TO HAVE TO QUIT IT ALL TOGETHER BECAUSE I WILL NEVER USE THESE MACHINES AND HIT ME TRACK LIKE I HAVE BEEN IN THE PAST ANY HELP YOU CAN GIVE ME IS SO IMPORTANT PLEASE HELP ME GET THIS RESTORED SOME WHAT THIS EVENING IF YOU CAN! DEEPEST THANKS! LYNN I USE A MOTO-G G5 ANDROID. IT'S ALL I HAVE AT THE MOMENT...

Asked by beautifultobehold 1 month ago

Last reply by Denys 1 month ago

Sync "Collections" issue

After removing and reinstalling Firefox, all my bookmarks were automatically reloaded, = GOOD. But, none of my saved "Collections" got reloaded, = BAD. How can I recove… (read more)

After removing and reinstalling Firefox, all my bookmarks were automatically reloaded, = GOOD. But, none of my saved "Collections" got reloaded, = BAD. How can I recover them?

Asked by BYENZER 2 days ago

Last reply by Paul 22 hours ago

  • Archived

Accidentally Removed

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my book… (read more)

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my bookmarks.

PLEASE HELP

I miss my settings

Asked by Prof Ortho 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

lost bookmarks

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing f… (read more)

I have Firefox in my laptop and also mobile phone I was tidying them up last night and they were all on both devices. This morning the most recent bookmarks are missing from both. I tried to "restore" but this still does not bring back my recent bookmarks. Is there any way I can recover them. Many thanks

Asked by AliD 1 year ago

Last reply by AliD 1 year ago

  • Archived

lost logins after password reset

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I t… (read more)

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.

I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.

anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.

I also have android 15,

Asked by Gabe 10 months ago

Last reply by Gabe 10 months ago

recovery issues

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have m… (read more)

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have my 32-digit password, please help.

Asked by Marcsiguna 3 months ago

Last reply by Denys 3 months ago

  • Archived

recover lost bookmarks on android phone

Firefox search was not working for some thinfs like Yahoo or google so I uninstalled and reinstalled to see if that would fix it. Before that I tried clearing the cache a… (read more)

Firefox search was not working for some thinfs like Yahoo or google so I uninstalled and reinstalled to see if that would fix it. Before that I tried clearing the cache and restarting my phone. When I reinstalled most of my bookmarks on the initial page have dissappeared. Is there a way to recover them or can someone on your end send me a list or something so I can bookmark them again manually? Please help ASAP?!

Asked by Dana Cali 8 months ago

Last reply by Kiki 8 months ago

Bookmarks lost

Last night my bookmarks didnt work suddenly. I tried a lot with no results. While typing internet works. I uninstalled it and installed it again. This morning i realised … (read more)

Last night my bookmarks didnt work suddenly. I tried a lot with no results. While typing internet works. I uninstalled it and installed it again. This morning i realised that most of my boomark have gone. Really headache as i have too many important website.

Asked by Efstratios Ntantis 2 weeks ago

Last reply by Efstratios Ntantis 2 weeks ago

Reopen closed tabs

I semi-accidentally closed all my inactive tabs. All 4799 of them. I first synced them to pc to sort through them (the mobile browser couldn't open them without crashing… (read more)

I semi-accidentally closed all my inactive tabs. All 4799 of them.

I first synced them to pc to sort through them (the mobile browser couldn't open them without crashing).

Turns out, only a tiny selection actually transferred over to PC. I had no idea there were that many tabs open, so I couldn't verify the number that transferred over to pc.

When I closed the inactive tabs, I saw how many I had deleted, and realised I've lost about 90 %.

Is there a way to recover these?

I also wish there was a tab counter on mobile, so I could've dealt with it sooner, before it got out of hand.

Asked by jonatan5 5 months ago

Last reply by George Kitsoukakis 5 months ago

Wie bekomme ich wieder Zugang auf meine Passwörter vom alten Firefoxaccount,welcher mit einer Googlemailadresse angemeldet war,auf der ich keinen Zugriff mehr habe,weil diese von Google entfernt wurde?

bold textIch möchte wieder den Zugriff auf meine Passwörter mit dem damals angemeldeten Googlemail-account: mstrelow.ms@googlemail.com bei Firefox War lange Zeit in Haft-… (read more)

bold textIch möchte wieder den Zugriff auf meine Passwörter mit dem damals angemeldeten Googlemail-account: mstrelow.ms@googlemail.com bei Firefox War lange Zeit in Haft-Firefox mit dem damaligen Account zuletzt genutzt vor ca 10 Jahren Eine Mail mit Bestätigungscode wird an den oben genannten Account geschickt,habe jedoch keinen Zugriff mehr darauf, weil dieser ja nach der langen Zeit von Google gelöscht wurde.

Asked by mstrelow.ms1502 3 weeks ago

  • Archived

Now can't use on Android

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. … (read more)

I've been using Firefox on both my Linux PC and my Android phone for years. Yesterday when I pulled it up on the phone I was told it wouldn't work and needed an update. I checked for updates in the PlayStore and found nothing. So I uninstalled and reinstalled it. On the phone it has lost all history and password access. I took a copy of the history from the desktop site and copied the file to the phone, but can't find a way to get it to load.

Asked by George 1 year ago

Last reply by George Reinhart 1 year ago