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  • Archived

Antivirus

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this… (read more)

I keep getting notifications that I need to purchase antivirus McAvee and that I have several virus that need to be taken care of. My McAvee account I did not renew this year nor do I desire to at anytime in the near future. I want to know why Firefox keeps sending me messages to purchase it. I would appreciate an answer so I know that my options are. Thanks you.

  • Archived

Android System UI crashes after a download completes in Firefox for Android.

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox… (read more)

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Asked by merelyap 2 years ago

Last reply by ミヤ 1 year ago

  • Archived

Changing the user agent on Firefox for android

I'm having trouble with Bing not using the layout I want it to on my tablet. On edge, another chromium browsers, Bing will render with a nice tablet layout. But on Firefo… (read more)

I'm having trouble with Bing not using the layout I want it to on my tablet. On edge, another chromium browsers, Bing will render with a nice tablet layout. But on Firefox for android on my Pixel Tablet, Bing renders a stretched out version of the smartphone page. Is there anyway that I can change the user agent so that I can make it load differently?

  • Archived

Tab collections

Hi so few days ago I broke my phone it's now completely unusable so now in this new phone I signed into Firefox and sure I got all my synced bookmarks and all but where a… (read more)

Hi so few days ago I broke my phone it's now completely unusable so now in this new phone I signed into Firefox and sure I got all my synced bookmarks and all but where are my saved tab collections?? That feature is so good which is why I saved like 30 tabs in there but none of them show up after sync please help!

Asked by malika sinha 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

Addon

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no opti… (read more)

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no option of Firefox in file manager to run the xpi file. Need help please

Asked by A J 1 year ago

Answered by A J 1 year ago

  • Archived

Opening tabs causes duplicate tabs

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I sear… (read more)

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I search something on Google (through Firefox). It pulls up the search results, of course. But when I hit a link, here's what happens: the tab is redirected as it should be, but simultaneously another tab is opened, which is a duplicate of the original tab (the one with the search results), and Firefox switches to view that tab, tab 2. So I have to go back to tab 1 to see whatever, and usually I then close tab 2. After this, once I've been hit a few links on a single tab, caused that tab to redirect a few times, it stops doing this. I've also noticed a similar issue, specifically with Google images in Firefox. Sometimes, when I open a picture to view it, every time I go to the tab with the picture, it opens a tab of the Google images page (before I selected a picture). This will happen endlessly sometimes, every time I open the tab to view the picture, meaning I never actually get to see the picture.

Asked by chihindman 1 year ago

Last reply by chihindman 1 year ago

  • Archived

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (read more)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 2 years ago

Last reply by Paul 1 year ago

  • Archived

Mozilla/ Firefox

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I … (read more)

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

Asked by frieradler 2 years ago

Last reply by Paul 1 year ago

  • Archived

share all tabs PDF saving doesn't work

Hi, I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0. Within Tabs menu there is S… (read more)

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Asked by k3n2ki 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (read more)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 1 year ago

Last reply by g.i.mannor 1 year ago