Showing questions tagged: Show all questions
  • Archived

can't play videos on Firefox for android

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube she… (read more)

I had trouble with pages not gully loading before and videos not playing and now the videos don't play at all. No matter refreshing, closing Firefox, blocking YouTube shenanigans with ublock (I also get this problem on steam) or unblocking. I would really prefer that I don't have to reinstall AGAIN. I already had to do that not long ago. Can anyone help me with this problem...? Thank you

Asked by ttaraeley 2 years ago

Last reply by Paul 2 years ago

  • Archived

500 Internal Error

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding … (read more)

Keep getting the message on new Tab page..."500 Internal Error". Tried a search of it, found correction suggestions...did a soft & hard reboot=nothing. Tried finding the Firefox Cache, that said to delete, but can't find that file in the Settings tab in Firefox. So can't do any searches in Firefox for 2 days now. Can you help to resolve this? Or, do I have to delete Firfox & go to another browser?

Asked by Reg Reg 1 year ago

Last reply by Paul 1 year ago

  • Archived

full screen breaks app

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have t… (read more)

Going to full screen on YouTube (and other video websites) usually breaks the Firefox app on pixel 7 pro. It keeps playing but just closes and can't be reopened. I have to stop the app, open it again, and try again. Does anyone know how to fix this?

Asked by lege.sorti 2 years ago

Last reply by mark_phillips85 1 year ago

  • Archived

Firefox Exiting When I Rotate Videos to Fullscreen

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitti… (read more)

When I am watching videos in the firefox app, about 70 percent of the time I go fullscreen to watch the video, it will close the app. Not crash, but leave, like I'm hitting the home button. This has been going on for a long time now. Last time I asked for assistance I got "Have you tried closing your other tabs?". I have 12 tabs open. I never have this issue with any other browser. I have 30 tabs open in chrome, with no issues.

Asked by danielneubert990 2 years ago

Last reply by mark_phillips85 1 year ago

  • Archived

Ugly "customise homepage" button with latest update

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture). This is totally… (read more)

Since updating to v 122.0 (Android) today, my home page displays a permanent intrusive "Customise homepage" button on my Homepage (see attached picture).

This is totally redundant when you can simply access this in 2 clicks from the taskbar. Why are such cosmetic features forced onto users? Customising my homepage is something I would do once, I don't need it to be slapped on my face every time I reach my home page.

Please advise, this is extremely annoying.

Asked by Hevin Bhujan 1 year ago

Last reply by Paul 1 year ago

  • Archived

enable JavaScript

I keep trying to enable JavaScript on the Mozilla Firefox and toggle from false to true so I can get a certain banking app to work on my phone if you could please please … (read more)

I keep trying to enable JavaScript on the Mozilla Firefox and toggle from false to true so I can get a certain banking app to work on my phone if you could please please give me some advice I would greatly appreciate it and how to accept cookies and all that is what I need to do and I can't seem to navigate where to go on my phone a little stressful but I might have to go to their customer service tomorrow during operation hours or call them anyways please help

Asked by monahanmelissa3 1 year ago

Last reply by Paul 1 year ago

  • Archived

FIX CUSTOM TABS NOW

OVER THREE YEARS PEOPLE HAVE BEEN DEMANDING THIS. When I tap a link in an app, I want it to open IN FIREFOX. Not some custom tab. Not some special pseudo in-app environme… (read more)

OVER THREE YEARS PEOPLE HAVE BEEN DEMANDING THIS. When I tap a link in an app, I want it to open IN FIREFOX. Not some custom tab. Not some special pseudo in-app environment. IN. FIREFOX. EVERY OTHER browser on Android can do this. Don't give me some BS answer about removing Firefox as my default browser, either. That causes it to either open in the app I'm using, or the phone's built-in browser, NEITHER OF WHICH ARE SECURE. If you really care about security, like you're trying to sell us you are, you will fix this yesterday.

Asked by Barret Evans 1 year ago

Last reply by Paul 1 year ago

  • Archived

can find my Mozilla Firefox old data after login Mozilla Firefox profile account

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla acco… (read more)

Dear support, Emergency my needs help. Around 10 year plus I am using Mozilla Firefox account and my all data backup, password, web bookmark etc save in my Mozilla account ([edited] @gmail.com ) . But suddenly this month I change my PC windows and after install Mozilla Firefox and login my Mozilla account I can't find my old data, bookmark, password in my Mozilla account, it's so dangerous for me if I loss this . Please sir as soon as possible fixed my problem and help me to find my all Mozilla account sync data.

Name- Mehedi Hasan Ujon Mozilla account email - [email removed] Mobile: [phone# removed from public support forum]

Asked by SRA.aAkinujOn 1 year ago

Last reply by Paul 1 year ago

  • Archived

giant lag in loading pages

Hi, I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Int… (read more)

Hi,

I am using Firefox on Android and every few minutes it will just refuse to load the page. This doesn't happen in Firefox on my laptop so I don't believe it is an Internet speed issue. Often it will just not load and timeout. I usually quit Firefox and clear the cache and that seems to help temporarily but a few minutes later it's doing it again. It's becoming unusable at this point and I have read posts from other people with similar issues. Can we get this fixed in general please? I couldn't find a way to contact Mozilla about this.

Does anyone have any tips or settings I can change to eliminate or reduce this problem?

I'm on Android 13 and Firefox 122.0

Let me know if need any other info. Thanks.

Asked by stephenclearyfilm 1 year ago

Last reply by stephenclearyfilm 1 year ago

  • Archived

collections

Nearly every time I swipe through my website collection one ends up getting deleted with the slightest sideways movement. A less sensitive delete would really help thanks… (read more)

Nearly every time I swipe through my website collection one ends up getting deleted with the slightest sideways movement. A less sensitive delete would really help thanks

Asked by rog b 1 year ago

Last reply by Paul 1 year ago