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Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (read more)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Asked by Ciara 2 years ago

Answered by Paul 2 years ago

  • Archived

Poor scrolling performance

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1 In the last several versions Firefox scrolling had been choppy and slow to respond. Any fix… (read more)

114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1

In the last several versions Firefox scrolling had been choppy and slow to respond. Any fixes?

Asked by objecttothis 2 years ago

Last reply by objecttothis 2 years ago

  • Archived

not opening site

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option … (read more)

Hi. Why yesterday site action.com its opening properly. To day its [expletive] up. Opening for 1 Second and all is black? Its not posible opening this site in any option mobile or PC mode? Why its so problrmatic to send you this report? Why in option in android not existing customer support? How ppl can do this like you hiding this support site? For exemple this site is opening in mi browser? Why diffrent sites working in your mozilla properly only this [expletive] site action.com now it dosent work? Best Chris

Asked by Citizen 1 year ago

Last reply by Citizen 1 year ago

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Desktop Option (always open in...)

Have they ever given us an option to make a tab always open in desktop mode? Yeah, I realize everybody doesn't need it and the average person might not want it but there … (read more)

Have they ever given us an option to make a tab always open in desktop mode? Yeah, I realize everybody doesn't need it and the average person might not want it but there are enough of us though who do that, it should still be an option, hence the word option.

So if they haven't given us the option, is it possible to make them aware that there should be an option to make tabs open always and desktop mode for those of us who choose to do so? Those of us who are too ignorant to know any better won't be using them in the first place or those who have smart enough to realize that there is the option but chooses not to use it well. Guess what? They'll choose not to use it, but please don't restrict my options because you're trying to cater to those who don't want them. In this case more is better.

Asked by brad.hurt 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't close login tab from external app

I have to use a payroll app for android that logs in on the default browser, mine being Firefox. After logging in on Firefox, I am redirected to the app. The issue is the… (read more)

I have to use a payroll app for android that logs in on the default browser, mine being Firefox. After logging in on Firefox, I am redirected to the app. The issue is the tab on Firefox doesn't close, so every time I open Firefox it takes me to the payroll app before I can close the tab or even do anything. Restarting my phone seems to fix the issue, but that's unrealistic to have to do that every time I open an app that logs in through the default browser.

Asked by whicker911 1 year ago

Last reply by Paul 1 year ago

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Bookmarks from desktop Firefox won't sync to mobile firefox

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer… (read more)

Both are logged into the same email, I have bookmark syncing on for both the phone and laptop, I've tried logging in and out, but none of the bookmarks I made on computer show up on the mobile browser.

Asked by Charlie 1 year ago

Last reply by Paul 1 year ago

  • Archived

Data usage

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has … (read more)

HELP! My mobile data usage spiked as of June 20th and has continued at unprecedented levels almost every day since. My historic daily usage for the past many years has been around 4 MB and is now 95MB. and busting through my 2GB/month limit. This is ALL due to Firefox! What happened? Something strange happened on June 19th, when my mobile date usage recorded three separate usage figures instead of the single usage figure for all days previously. June 19th showed 2 usage figures and June 30th showed 3.

Asked by 199XEN 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Why impossible to find a YouTube ad blocker extension for Firefox Android

Why impossible to find a YouTube ad blocker extension for Firefox Android Why is it impossible to find support? Why is it impossible to even give Firefox feedback? It see… (read more)

Why impossible to find a YouTube ad blocker extension for Firefox Android Why is it impossible to find support? Why is it impossible to even give Firefox feedback? It seems like it's a company ran by Bots four Bots humans go away

Asked by rick400tec 1 year ago

Answered by Paul 1 year ago

  • Archived

"Google Search Fixer" add-on breaks scrolling on the search results page when the "Pull to refresh" gesture is enabled

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scroll… (read more)

When the "Google Search Fixer" addon is installed and the "Pull to refresh" gesture is enabled, I am not able to freely scroll up on the search results page. After scrolling animation finishes, if I try to scroll up, the browser thinks that I want to refresh the page, therefore the input is sank.

Asked by fedorovegor1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Crash repeatedly last three versions

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again… (read more)

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Asked by dw 2 years ago

Last reply by s.sandison 1 year ago

  • Archived

Fonts in graphics suddenly small

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the… (read more)

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!

Asked by deborah.matties 2 years ago

Last reply by Paul 1 year ago