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  • Archived

Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 1 year ago

Last reply by Paul 1 year ago

  • Archived

Arabic website - Arabic numerical

Hi, I have a problem with some websites that are using Arabic language "only", these websites required mobile number to login and mobile number is "ten digits" once I en… (read more)

Hi, I have a problem with some websites that are using Arabic language "only", these websites required mobile number to login and mobile number is "ten digits" once I entered 9 digits it is in "English" but once I entered the "tenth number" it goes to "Arabic numerical" and the website is refusing to login during to "uncurrect" numbers. Screen shots attached.

Request solution is to make these in "English numerical not Arabic". Keep in mind this issue is also applicable to the PC version and need to be fixed.

Thanks

Asked by Hussain 1 year ago

Last reply by Hussain 1 year ago

  • Archived

Firefox saved passwords

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Rega… (read more)

Hi there, Hope you are all well. I'd like to get my old saved Passwords from my other ruined device Firefox account, Which I can't access now. Help is appreciated 😃. Regards Dr. Yasser Eltouny

Asked by Yasser Eltouny 1 year ago

Last reply by Paul 1 year ago

  • Archived

no se'm obre el Firefox.

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0 I n… (read more)

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0

I no sé què vol dir, ni com ha passat. Hem podeu dir com arreglar-ho. No vull perdre tota l'informaciò que hi tinc guardada. El tinc sincronitzat amb el mòbil, per sort.

Asked by Ana 12 months ago

Last reply by TyDraniu 12 months ago

  • Archived

Recover Desktop and Mobile bookmarks

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please adv… (read more)

Hello Support! I am trying to recover my old and new bookmarks after I uninstallled tha App n then reinstall I can't find my tabs, or my old and new bookmarks! Please advise URGENT-Priority

Asked by fingersnaps10 12 months ago

Last reply by Paul 12 months ago

  • Archived

Access denied. I don't have permission to access this particular website. I was simply trying to place an online order through Subway

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online orde… (read more)

When trying to access certain sites, I receive a message that " Access is denied. You do not have permission to access this website." I was trying to place an online order at Subway.

Asked by rent1 1 year ago

Last reply by Paul 12 months ago

  • Archived

Corrupted Content on Firefox for android

Hi, Basically my self hosted jellyfin instance throws an error: Corrupted Content Error The page you are trying to view cannot be shown because an error in the data tr… (read more)

Hi,

Basically my self hosted jellyfin instance throws an error:

Corrupted Content Error

The page you are trying to view cannot be shown because an error in the data transmission was detected.

   Please contact the web site owners to inform them of this problem.

But on chrome it is working as expected. Any way i can check for errors in the android app?

http://jellyfin.cuypers.me/

Asked by joran1 1 year ago

Last reply by Paul 12 months ago

  • Archived

my firefox collections

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections tha… (read more)

Hi, I am thinking about buying a new phone and wanted to know if i get a new phone and download firefox/mozilla and sign in with my id and pw will all the collections that i currently have in firefox at this time going to be a available to me on the new phone after downloading the current version of firefox? Thank you in advance for your help.

Asked by moody9153 1 year ago

Last reply by Paul 12 months ago

  • Archived

Persistent High CPU Usage Across Firefox Versions

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consump… (read more)

Despite updating to the latest Firefox version (127.0) and performing a reset, I continue to face high CPU usage issues. The battery monitor reports extensive CPU consumption for minimal use, even when only a single tab is open. This problem is not exclusive to the main Firefox app; it persists across other Firefox-based browsers as well.

Device: Xiaomi (HyperOS - Android 14) Issue: High CPU usage across multiple Firefox versions Troubleshooting Done: App reset, tried alternative Firefox-based browsers

I urge the development team to investigate this recurring issue, as it significantly affects the performance and battery life of mobile devices. Your prompt attention to this matter would be greatly appreciated by all users experiencing similar problems.

Asked by Ahmed 1 year ago

Last reply by Paul 12 months ago

  • Archived

page loading very slow

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to full… (read more)

Firefox recently got so much slower than normal. Usually it will take 5-10sec to load a full page .Now it loads very slow that I don't know how much time it takes to fully load the page.please help me with this problem. Thankyou

Asked by MAGICAL HISTORY 12 months ago

Last reply by MAGICAL HISTORY 12 months ago

  • Archived

Can't upload images

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for … (read more)

A recent update has broken the ability to upload images. I am on a Pixel 7. Firefox has full rights. I tried clearing cache. It is not a particular website. This one for instance, allows the option of uploading images to attach.to my question and it doesn't work. Hoping someone has a fix so I can keep using the browser.

Asked by mlangford2 12 months ago

Last reply by mlangford2 12 months ago