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  • Archived

Synch not synching my android phone

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything ap… (read more)

I did this once before when I got my new machine but lately my phone doesn't know any of my passwords so I tried synching again. Followed the procedure and everything appears honky-dory but my android phone still doesn't know any of my passwords.

Asked by keith_allen53 1 year ago

Last reply by Benjamin_Minney 1 year ago

  • Archived

home page setup

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the … (read more)

I had my homepage setup on my old phone with firefox and the Ustart homepage but when I tried to do the same thing on my new phone There is no place to enter it like the used to be

Asked by ustart 1 year ago

Last reply by welchia 1 year ago

  • Archived

Why do the locations of the sync menu buttons move after enabling sync>?

t would be okay if sync worked. First, sync does not work. Then, when trying to post a question about why it is not working, all the buttons controlling sync are no long… (read more)

t would be okay if sync worked. First, sync does not work.

Then, when trying to post a question about why it is not working, all the buttons controlling sync are no longer findable on my phone.

Here is what I think the answer is: Whoever is responsible for managing the Firefox interface is doing a horrible job.

Do you have another explanation?

Asked by carla 1 year ago

Last reply by carla 1 year ago

  • Archived

Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Syncing went horrible

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email,… (read more)

What happened was, when I got my new computer on Christmas, I signed into my Firefox account and I'm not sure if I synced yet, but when I tried to log into my main email, the login wasn't there and a few other logins were gone, this was in 2021, my old pc is really slow and I can't access my computer's account cause it's corrupted and I reinstalled, reverted Firefox, like 5 times but it never worked, if you want to know My email was a gmail login

Asked by c00lmast3rrofficial 1 year ago

Last reply by Paul 1 year ago

  • Archived

windows and android

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other auto… (read more)

I have Firefox installed on my windows 11 laptop and also my android pixel 8 pro. I want to sync the two devices so of I make changes on one it reflects on the other automatically. Can I do this?

Asked by Anwbuxton 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 1 year ago

Last reply by Paul 1 year ago

  • Archived

STILL Unable to sync firefox Android with Desktop due to missing Sync Menu Item

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save … (read more)

Despite your suggestion in your prematurely-closed question at https://support.mozilla.org/en-US/questions/1415834 the Android app *STILL* doesn't have the Sync and Save Data option. This is v120.1.1 (you know, well after the Overflow Menu got BROKEN in the desktop version). I have NO idea what device you must be using to suggest scanning from the keyboard, but this phone has no such item. And scanning from the camera complains that I didn't scan from the non-existent option in the app.

Asked by SenileOtaku 1 year ago

Last reply by Paul 1 year ago

  • Archived

Need help with exporting browser data to a different browser

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currentl… (read more)

I'm moving to a new browser that works better for my needs, but I can't export my data using Firefox sync due to me not having access to a computer (my laptop is currently unusable). So, is there any way to export my data quickly without using Firefox sync? I looked this up already, but couldn't find any solutions. Hopefully you guys have a solution?

Thanks! Victoria ♡

Asked by Victoria Teel 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't sync data on Android

Hello there, I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, … (read more)

Hello there,

I changed my Mozilla password and naturally had to log in again into my account on Android. The whole process worked flawlessly, I can get into my account, the device is shown in the active sessions, everything seems fine. However, when I open the settings on Android, Firefox tells me to log in into my account to sync the data - so I am simultaneously logged in and not logged in. I have restarted Firefox, restarted my phone, un- and reinstalled Firefox, nothing updates the app to finally acknowledge that I am logged in. Is there anything else I can do?

Asked by Thes 1 year ago

Last reply by Paul 1 year ago