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recovery issues

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have m… (read more)

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have my 32-digit password, please help.

Asked by Marcsiguna 11 hours ago

FireFox Android Lost Tabs

I am using an outdated Android FireFox Browser 120.1.1 (Build #2015990546), 287644eb76+ GV: 120.0.2-20231208211905 AS: 120.0.2 I think it was downloaded December 2023, … (read more)

I am using an outdated Android FireFox Browser

120.1.1 (Build #2015990546), 287644eb76+ GV: 120.0.2-20231208211905 AS: 120.0.2

I think it was downloaded December 2023, never updated (for fear of losing tabs).... In Late November 2025 (recently), I opened a link in my FaceBook app (as usual, not the first time, at all), the link followed to the FireFox app and only that page appeared in my tabs- ALL OF MY TABS that were building and being saved for 2 years just suddenly vanished, and, quietly!!!!

I am using a tablet and I it has never been rooted.... I do have some knowledge in Windows data recovery, managing sessions through Windows/Android platforms through extensions, JSON files, and the Windows backup folders....

Can anyone help me, based on all info provided????

Asked by marcelliot28 1 week ago

Bookmarks Deleted After Firefox for Android Update

Hello, Firefox on my Android device recently updated, but when I checked my bookmarks from the menu, they were gone. I didn't have syncing or anything special enabled. A… (read more)

Hello,

Firefox on my Android device recently updated, but when I checked my bookmarks from the menu, they were gone. I didn't have syncing or anything special enabled. Are the bookmarks still saved in a folder somewhere on my device or were they deleted in the update?

Thanks.

Asked by randomperson123 6 days ago

  • Archived

Accidentally Removed

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my book… (read more)

I have been using my Firefox Beta WONDERFULLY for years and accidentally erased it on my Google play store 2 days ago and have spent hours looking to find it with my bookmarks.

PLEASE HELP

I miss my settings

Asked by Prof Ortho 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

lost logins after password reset

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I t… (read more)

I cleared data on phone as I was having trouble with sites but when i went to sign in also had problems with password. I did a few and then gave me 15 min wait time, I then tried 2 more and nothing so I hit recover password and all went done hill.

I have 10 years of saved passwords and autofill plus sites saved. I log in old computer now and got some of them but that is 4 yrs old data.

anyway to get it. I just did a phone backup of everything to computer a month ago. I tried to recover app on phone and shows over 400mb of data but doesn't show info.

I also have android 15,

Asked by Gabe 7 months ago

Last reply by Gabe 7 months ago

Loss of all passwords saved and synchronized

Hello, I realized while connecting to a website that my connection data (username and password) won't fill automatically. I then check my passwords in my Mozilla account… (read more)

Hello,

I realized while connecting to a website that my connection data (username and password) won't fill automatically. I then check my passwords in my Mozilla account : all is empty...

I wonder if there is a way to recover all those passwords?

I cannot check if the passwords are still saved in the second device for the moment.

Thanks for your help.

Valentin

Asked by valentin.raoux 3 months ago

Last reply by Nqubeko 3 months ago

I accident clicked clear data in android now i lost my previous data in firefox😔

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? … (read more)

So today i accident clicked clear data because i thought i clicked clear cache now i lost all my password and previous tab and more how do i recover back in android? :( is it lost forever?

Asked by youssef damnati 3 weeks ago

Last reply by Paul 3 weeks ago