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Issues with SVT- play

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se). The issue is that when I'm trying to stream anything from this site; I've not… (read more)

I have an quite annoying issue when I'm streaming something from SVT Play (www.svtplay.se).

The issue is that when I'm trying to stream anything from this site; I've noticed that the resolution is quite messed up. Insted of having an "normal" resolution ( in wich I have all the basic settings such as full screen,Text ON/ OFF etc), the resolution get a bit odd. In the beginning it's just an small screen ( aprox of an 6x6 cm), but when I'm entering Full Screen; the resolution is all over the place+ that the menu bar is missing.

But also that if I'm entering Full Screen mode; the app is " crashing", or should I say minimizing itself and that I go back to my home screen. But stangly the cast isn't interupting. When I'm trying to enterkng the app,the web- adress is missing( not physicaly but just empty).

What's more strange ( or should I say annoying), is the fact that the cast hasn't any stable resolution. Instead of having an normal resolution( cast), it's rather of an 1,5. But strangly the voice is normal. It's only the picture in wich is out of sync. But strangly if I choose the option of limited bandwith it goes back to normal.

But what's more strange is that I have full connection.

I don't know how this came,but since I'm downloading it from Play store. However since the best way is to download an APK- File( in wich my device is compatibel with). Since I have an Samsung Galaxy Tab S9FE ( SM-X516B- series)

Because however on older version it wasn't any problem. It just appear in newer versions.

However when I'm shutting down the app( have activated the option of clear history when close), it sometimes work fine. But in worse scenario I have to reinstall the app.

Asked by tompa09 3 weeks ago

Video player issue

All video players on websites will, if viewed in full screen, close the firefox app on my android device. The app gets minimized and can be opened back, but all pages bec… (read more)

All video players on websites will, if viewed in full screen, close the firefox app on my android device. The app gets minimized and can be opened back, but all pages become bugged then and appear in half the page only, links cannot be copied either, the page will only work partially when my phone is held horizontally. This issue happens with or without auto-rotate enabled. The bug most often happens as soon as I set a video on full-screen, but can happen while the video is playing also. I tried disabling all of my add-ons and the bug still persists(I will attach a photo of my addon list). Here is a video of the bug after the app closed and I reopened it.

https://youtube.com/shorts/8dlWJHTrsOA?feature=share

Asked by mitricas.d 1 month ago

when I full screen video, it minimizes the app.

So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it b… (read more)

So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it boots me back to the home screen. I have to click on Firefox again and get the page pulled up again and then click full screen and it usually works. Sometimes I have to cycle through this once or twice

Asked by Francis Babik 1 month ago

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Firefox on Motorola really laggy

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (read more)

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

Asked by tm5281520 8 months ago

Last reply by Paul 8 months ago

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Browsing problems

I have being using this particular browser for a long time. It worked for me very smoothly. However, since in the recent past I was faced with bad browsing behaviours. De… (read more)

I have being using this particular browser for a long time. It worked for me very smoothly. However, since in the recent past I was faced with bad browsing behaviours. Delayance,crashes, and failures among others. Kindly advise?

Asked by Yahya 1 year ago

Last reply by Paul 1 year ago

  • Archived

firefox app on galaxy s23 minimizes once when I try to full screen videos

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a fir… (read more)

On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page

This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.

Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).

Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger

Thank you for any assistance

Asked by kjialin1 9 months ago

Last reply by Paul 9 months ago

  • Archived

App Crashing Problem

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I… (read more)

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

Asked by Shihab Rahman 7 months ago

Last reply by Paul 7 months ago

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Using full screen on websites closes app

Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app… (read more)

Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app but still doesn't fix the problem. If I go on YouTube or a website that has video, if I click on full screen the app closes down but keeps playing the video. If I open the app and hit full screen again it then works and fills the screen with the video. If I could go back to a month ago maybe since this is pretty new bug. I do have add-ons but even with a clean install and no add-ons it still does the same thing. Was referred here from the play store.

Asked by alangarcia300 9 months ago

Last reply by alangarcia300 9 months ago

  • Archived

Pages keep refreshing and app keeps closing

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was… (read more)

These "crashes" aren't in the Report, so I'm not sure what to do. I've pressed Quit, I've cleared the Cache (twice), and I've deleted and reinstalled the app. Firefox was working just fine until recently. These crashes only to seemingly happen on YouTube and Tumblr. It closes worse when I have the YouYube in Background Add-on on, but it isn't just because of that. If anyone knows how to fix this, feel free to answer.

Asked by Thirdy 1 year ago

Last reply by Paul 1 year ago

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Pixel 5 full screen rotation bug

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not… (read more)

My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.

The only 'fix' seems clicking on the app and sending it to the background over and over.

Asked by brianr4548 8 months ago

Last reply by brianr4548 8 months ago

  • Archived

How to Solve Crashes or unexpected shutdowns.

i am badly facing the unexpected shutdowns issues on my website about call girl in bangalore rajajinagar i have checked the following issues but still not solved? Conflic… (read more)

i am badly facing the unexpected shutdowns issues on my website about call girl in bangalore rajajinagar i have checked the following issues but still not solved? Conflict with other software or programs running on the computer.

Corrupted or outdated browser or system files.

Insufficient system resources, such as memory or storage.

Issues with the browser's profile or settings.

Conflicting add-ons or extensions.

Outdated graphics drivers.

Malware or viruses.

Corrupted or outdated browser extensions.

Conflicting third-party software.

Network connectivity issues.

Asked by embady45 1 year ago

Last reply by Paul 1 year ago

  • Archived

Mozilla Firefox freezes and crashes

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, lik… (read more)

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, like the rest of these fuck from hell Canadian life stealing, life wrecking, life sucking Canadian intestinal worms I hate more than Satan hated Christ. That like stealing control on MY LIFE after I voted this country, government and people the fuck out of my life with their forced fuck from hell canadian citizenshit at the federal and provincial elections. Along with this shit world of shit people and it's faggit shit mutations that I want crucified. Just whose life is it anyway. Because it sure as to hell ain't mine.

Asked by harrisondavid2827 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Microsoft Forms link doesn't open and crashes the app.

Hey there! Below is the crash log I pulled from the Android app, which wasn't letting me open a Microsoft Forms link. Any ideas what's causing the crashes? Thanks in … (read more)

Hey there!


Below is the crash log I pulled from the Android app, which wasn't letting me open a Microsoft Forms link.

Any ideas what's causing the crashes?

Thanks in advance!



85f0a34f-db68-4577-b8a8-3885ca555283 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12 at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:14) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1) at mozilla.appservices.places.uniffi.PlacesConnection.applyObservation(places.kt:163) at mozilla.appservices.places.PlacesWriterConnection.noteObservation(PlacesConnection.kt:24) at mozilla.components.browser.storage.sync.PlacesHistoryStorage$recordObservation$2.invokeSuspend(PlacesHistoryStorage.kt:44) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637) at java.lang.Thread.run(Thread.java:1012) Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@ab9352e, Dispatchers.IO]

Asked by taha.suhail.chaudhry 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox app locks up and restarts Pixel 6a phone

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having t… (read more)

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having the same issue on the Pixel 6a.

Asked by joshua.rohrich 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Android Firefox browser having issue

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know. … (read more)

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know.

Asked by besttenrackets 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox freeze and crash

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine. … (read more)

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Asked by c.i.christodoulou2 11 months ago

Last reply by Paul 11 months ago

  • Locked
  • Archived

Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox on Android freezing/crashing when pressing address bar while scrolling

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much. Here's a video: https://imgur.com/a/7etdWuL … (read more)

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Asked by lakimens 12 months ago

Last reply by Paul 12 months ago