Firefox for Android Support Forum

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Today, when attempting to print a pdf, connection was lost between Android phone and printer. Computers still have printing privilege. The error msg says Firefox blocked. How is this error corrected. Thanks, Jane

Firefox on my android phone (OnePlus Nord N200) won't load any web pages and there is a red line across the lock icon in the address. This is happening to any web page I try to open. I am not getting any error messages and the browser home screen shows my open tabs. When I click on them (or if I do a new search) all I get is a blank page and the address with the red line across the lock. No problem with Chrome, nor with Firefox on other mobile devices.

When trying to put a video in full screen regardless of the website, at least 50% of the time, Firefox immediately minimises, and the formatting when I open Firefox again is in large and screwed up. Don't ask me to update my phone I have a Google Pixel 7 Pro, and this has been the last three updates of Firefox that have caused the problem in the first place It never happened before that.

Hi,

if I'm on a website where I regularly have to login and use a password, both on my tablet and my smartphone it suggestes me passwords. The problem here then is, that if I click on one of these suggested logins, it doesn't fill in anything. It just does nothing. I can't even copy and/or paste it. Is there something wrong with my settings or is that a common problem among Firefox on Android?

Best regards Lucas

No websites load anymore. Or rather, it doesn't try to load any websites. Any website or search term that I enter and the content display is just black. Close and reopen doesn't help. It's literally unusable since a week or more back. I might try resetting but I really shouldn't have to, and there is nothing to say this won't happen again.

See attachment, this is what every website looks like for me.

Since I installed the last update, no pages load (see attached screenshots). The URLs are displayed correctly, but pages are neither trying to actually load nor displaying anything, they are just blank. The padlock symbol is crossed in every tab, but I'm not sure whether this is actually a difference to when it was still working. Clicking on its symbol does nothing.

Checking every function in the app: - No pages load, neither in normal nor private mode, neither do bookmarks, links nor formerly open tabs. - The settings are all accessible, changes made there actually apply (like enabling screenshots in private mode) - The Add-ons menu loads indefinitely, and trying to log into firefox account does nothing (with QR code) or redirects to an obviously blank page.

I did: - Force the app to stop. - Restart the phone. - Empty the app's cache.

I haven't tried reinstalling the app, but all my bookmarks would be lost (since logging into my account also doesn't work). Assuming my problems are due to a bug, this wouldn't work anyways.

Specifications Firefox Version: 114.1.1 Phone: HUAWEI VTR-L09 (displayed as compatible and functional in the Play Store) Current Version of Android (EMUI): 9.1.0.297

Thank you for your time!

Autofill often fails to fill forms and leaves suggested logins open breaking the back button (browser closes instead of going back a page). Hacker News ( https://news.ycombinator.com/login ) is one such form where only the password is filled in when using suggested logins and the ui element stays open breaking normal back-button usage. This issue has persisted since at least a few Firefox releases ago, I don't recall if this happened on Android 12, before I upgraded to 13. I use Android 13 on a Google Pixel 7 Pro, the only addon I use/have enabled is uBlock Origin.

I don't really have a question, just an issue & scenario to report, apologies if this is improper. I've been a happy desktop&mobile user since the pheonix days. I'll help where I can.

Gmail app version 2023.05.28.540443362.Release crashes when I set Firefox app version 114.2.0 as default browser is my Unihertz_Jelly2_20211229 phone running Android 11 baseband MOLY.LR12A.R3.MP.V162,MOLY.LR12A.R3.MP.V162 kernel 4.14.186-gd2ee115ca-dirty

1. 4 Wed Dec 29 17:34:24 CST 2021

I use Motorola Edge 30 Ultra, and I have noticed an issue with the long screenshot I would love some help with. As shown in this video, devices can make a full page screenshot in the settings. I have tested on my phone, and this feature works both in the settings and the Chrome app. However, I do not get this arrow pointing down on the screenshot preview in the Firefox app. Please share is it a bug or a functionality not supported in the app and if so, is there a chance of it being integrated. I really like the Firefox and the sync it has with my desktop browser, but this an important feature I use.

Nothing will load in my browser after an Android update to my phone last night. All pages that I was viewing yesterday on different tabs remain gray--no error or other indication of how to fix this. Chrome and Incognito load the same pages without issue and work fine.

I suspect the issue was introduced with the Android update to my phone last night but not sure.

Hi All,

I really hope someone more clever than me can help me figure this one out as it is being a real deal breaker. I am a long time FFox user and for the longest time I have just dismissed this behaviour as a network issue or something not related to the browser itself. Every now and again, when typing in a new url, Firefox simply stalls and does not connect. It does not matter what URL it is and if I close that tab and open a new one (or reuse an already opened one). The browser stubbornly is stuck in "loading" mode but in fact it is doing nothing. Sometimes closing the session (by swiping the browser up off the screen)and reopening firefox works, sometimes not so much, however, every time if I open a private window, i can access the typed URL 100% of the time. This finding tells me without any doubt that the problem is with Firefox and I imagine there is a fairly simple explanation and fix as for a top browser that is simply not acceptable. My wanderings on reddit unfortunately did not yield any positive result with people just accepting it as "quirk". My ff is up to date (114.2.0) and is running on a Samsung s21.

Thanks so much for any way out of this madness.,

I use Firefox as my primary browser on my phone (OnePlus Nord 2) and have had serious issues for over the past week. The app does not load anything anymore. The home screen is the same but with a white, not orange, background, and when I go onto a new or even old tab, it does not load anything. The update released last week helped for a couple hours, then reverted to this problem. I have tried clearing cache, etc but not to avail.

Firefox (latest version) on Android is not working. The app starts but searches don't load at all. It already happened once, reinstalled and it worked fine but I can't be forced to do it every time

Here's s video showing the problem: https://streamable.com/5q8xt2

There's no indication of any website loading

Entering a new URL in the same tab isn't possible

I've tried force closing the app, deleting app data etc

The issue persists in incognito mode

All web pages in Firefox for Android and blank, just a white screen. Send like the same issue others have reported recently, but unlike them v114.1.1 has not fixed it. It may even have been when it started though I'm not sure about that.

cleared browser history and cookies, history is empty but when i search in it is shows some websites that persist https://imgur.com/a/H8nBmEk and the website shows in autocomplete search suggestions (I know I can technically disable history suggestions in settings but I want them, they are useful)obviously what I showed in the video is pretty much not harmful but I also have this problem with an adult site which can be annoying when someone uses your phone to search stuff. so, any way to fix that problem? currently checked that on 166.0a1 nightly, also latest beta probably also a problem in regular Firefox