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  • Archived

About:config

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the And… (read more)

About:config was removed from the production version about 6 months ago an has not been returned dispite several updates. Do you intend to provide about:config to the Android production version? If so when? Date July-2021

Asked by Mace2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why is history showing on homepage?

I used to have bookmarks and other sites I've pinned to the home page on firefox android. Now every page I visit is showing? Not just the site, but every page on that sit… (read more)

I used to have bookmarks and other sites I've pinned to the home page on firefox android.

Now every page I visit is showing? Not just the site, but every page on that site, every search result. It's just junk pages filling my home page.

I'm hoping this is a bug and not some attempt to decide for me what I want on my home screen. It's really frustrating.

The only way around is to clear history on exit - but history is used - i just dont need every page i see being on my home screen.

(also the language at the bottom doesn't allow me to choose my language - English - ENGLISH. I don't speak US english.)

Asked by tinpilk 9 months ago

Last reply by Paul 8 months ago

i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 5 months ago

Last reply by a.mpoygiatiwths 2 months ago

  • Archived

Firefox on Android keeps crashing immediately upon opening

Hello, I'm using Firefox on Android 11 (the latest Android update available on my phone, Pixel 2XL) and it has suddenly started crashing immediately upon opening the app.… (read more)

Hello,

I'm using Firefox on Android 11 (the latest Android update available on my phone, Pixel 2XL) and it has suddenly started crashing immediately upon opening the app.

I last updated Firefox to the latest version about a week ago, and it has worked fine since then until the crashes started this afternoon. I hadn't updated any other apps when the crashes began and had made no other changes to the phone or Firefox settings.

I've tried clearing the app cache and restarting the phone several times, but it didn't help.

I know I should try uninstalling and reinstalling, but I just want to be able to retrieve my open tabs before doing so. Unfortunately, when I tried to access them from Firefox on my laptop, they didn't seem to be synced and didn't show up even though I previously had sync enabled.

In the brief moment when the app opens before it crashes, I can see the open tabs are still there, so I imagine it's still stored somewhere.

The Firefox app crashes right when I open it, so I'm not able to enable sync or access the settings. I'm also not able to get the report from about:crashes for the same reason.

Is there any other way I could retrieve the tabs I had open? Alternatively, is the crash issue something that could eventually resolve on its own, or at least with the next Firefox update?

Thank you in advance for any help.

Asked by eastofdillon 11 months ago

Last reply by Paul 11 months ago

  • Archived

Open in app 302 Moved Blank Tab Bug

I have open in apps feature is turned on. When I press any link which has the app on my phone, Firefox openes a blank tab which says "302 moved the document has moved her… (read more)

I have open in apps feature is turned on. When I press any link which has the app on my phone, Firefox openes a blank tab which says "302 moved the document has moved here". How can I solve this ? Please fix this it is very annoying.

Asked by h.o.tuncel 1 year ago

Last reply by Paul 1 year ago

  • Archived

Password manager autofill (LastPass, but also others) do not work with newest Firefox on Android (79.0.5)

Password managers (specifically LastPass) do not work with the newest version of Firefox on Android. LastPass support confirmed the problem was with the new Firefox versi… (read more)

Password managers (specifically LastPass) do not work with the newest version of Firefox on Android. LastPass support confirmed the problem was with the new Firefox version.

I would like this to be fixed. I really need to be able to use autofill.

Asked by Dailyfriend 2 years ago

Last reply by Howard 1 year ago

  • Archived

Firefox for android displays blank and unresponsive pages

Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab… (read more)

Since the version 94 (I believe) Firefox for Android started to randomly display blank and unresponsive tabs. They don't respond to reload, retype the address in that tab don't work either. I have to close the tab and open a new one. I've tried all the basic recommendations (clean the cache, etc.) and nothing, it continues to happen today. My cellphone is the Samsung Galaxy 20 Fe. I don't see it happen in my other devices. Sure, I read the forums saying that this would be fixed in future versions but its still broken.

Asked by Giancarlo Oppermann 11 months ago

Last reply by Paul 10 months ago

  • Archived

Crash when searching selected text

Every time I try to search selected text by "Wyszukaj" from the expanded menu (on the second screenshot) Firefox crashes. My device is Xiaomi Redmi Note 7 with MIUI 12.5.… (read more)

Every time I try to search selected text by "Wyszukaj" from the expanded menu (on the second screenshot) Firefox crashes.

My device is Xiaomi Redmi Note 7 with MIUI 12.5.7. Firefox for Android v97.1.0.

Asked by maciejbudz29 12 months ago

Last reply by Paul 12 months ago

  • Archived

bell email only accessible on Firefox private browser

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me… (read more)

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me to enter my login and password. But if I don't use privacy browsing mode, I cannot get to my email. This is on my android Samsung phone btw. Bell tells me it's a browser issue and that I'm to contact Firefox or switch to Chrome or Edge, but I'd rather do it through Firefox. Can anyone assist as to how I can correct this issue?

Asked by bigalster 6 months ago

Last reply by Paul 5 months ago

  • Archived

How to override err_unsafe_port

Trying to connect to wifi that requires a password, but I keep getting err_unsafe_port. I have tried looking on how to fix this problem on firefox for android, but nothin… (read more)

Trying to connect to wifi that requires a password, but I keep getting err_unsafe_port. I have tried looking on how to fix this problem on firefox for android, but nothing I have tried works. It used to work and haven't had this problem until about month ago. Anybody know how to fix this?

Asked by newhartshawn 1 year ago

Last reply by Paul 1 year ago

Tabs keep showing completely black screen

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the ba… (read more)

I keep having a problem on when returning to a tab or someone when opening a link the page is simply shown as a black screen. It appears that the page is loaded in the background but literally nothing is displayed on screen.

Refreshing does nothing. Navigating to a different page does nothing (as in the screen is still black, but Firefox goes through the motions of "loading" the page). Searching does the same.

If I close the tan and then immediately hit undo the page will often be displayed.

This has been going on for maybe 2/3 months now and I have updated the application and my phone multiple times; both are up to do.

I can only assume this is a bug at the stage, but if someone has insight into a work around, that would be great.

Example image showing the page being "loaded" but nothing displayed.

Asked by Thom Andrews 3 months ago

Last reply by DavaG 1 month ago

  • Archived

Setting "dom.ipc.processCount" resets itself to 1?

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart. https://github.com/mozilla-mobile/fenix/issues/19385 Can som… (read more)

As written, with Ff 89 beta for Android, the setting "dom.ipc.processCount" resets itself to 1 every restart.

https://github.com/mozilla-mobile/fenix/issues/19385

Can someone please explain me why? It felt much faster before with a setting of 4 or 6 and still feels faster when I set it in about:config for the time not doing a restart...what is going on here?

And why is such a change not being communicated to the community somehow and I/we have to find this out by ourself?

Greets and with best regards, Michael

Asked by Msteam1 1 year ago

Last reply by 1669362591 1 year ago

  • Archived

assistance from someone by Mozilla Firefox account department that is highly educated and know how to work with accounts to delete my account Firefox account mentioned in the question

'I would like and appreciate it if someone from the Mozilla Firefox account department that is highly and know how to work with accounts could pretty please delete my Mo… (read more)

'I would like and appreciate it if someone from the Mozilla Firefox account department that is highly and know how to work with accounts could pretty please delete my Mozilla Firefox account with the email address [email address][email address]

Asked by donovangregg 1 year ago

Last reply by Paul 1 year ago