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Android System UI crashes after a download completes in Firefox for Android.

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox… (read more)

About a week ago my phone (Sony Xperia ZX2 Premium running Android 10) started 'crashing to the lock screen' whenever a download finished in the mobile version of Firefox. If multiple files are downloaded in short succession a popup will appear informing me that the 'System UI keeps stopping', with a prompt to close the app or to get to the app info (see the attached photo - clicking either option sends me back to the lockscreen, with the only difference being that after unlocking the phone the former will have stayed with Firefox in focus, and the latter having opened the Settings app on the System UI entry).

Going to about:crashes shows no recent crashes on Firefox's ends. (Plus, Firefox shows no signs of having been closed [like tabs being reloaded] after unlocking the phone again post-crash). The issue currently only happens when downloading a file through Firefox; downloading a file through Edge, Discord, or the Google Drive app produces no problems.

I have already tried force-stopping and restarting Firefox, restarting the phone, and clearing the download history with no luck. Furthermore, I have also checked for updates for the system, the Google Play Store, and Firefox for Android, however all of them were already up to date.

Any help would be sincerely appreciated.

Asked by merelyap 5 months ago

Last reply by ミヤ 3 months ago

What are risks of DRM content

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recal… (read more)

What are the risks of playing or allowing DRM CONTENT to be played on your DEVICE. I have not allowed it have read something months ago that alarmed me but I do NOT recall. Thanks for any UNBIASED INSIGHT YOU CAN PROVIDE.

Asked by jmichaelmiller701 5 months ago

Last reply by Paul 5 months ago

Browsing search results blocked

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode,… (read more)

Hello, for some reason over the last few weeks my mobile Firefox app has been altering my search results and blocking "adult content" when not browsing on incognito mode, websites and apps such as twitter, Reddit and the obvious others that show "nsfw" tagged content just doesn't show up, it is even happening for movies or TV shows marked 18+ on my search engine unless I'm on incognito. How do I amend this? I've not seen this before at all nor have I changed any settings or ever been logged into a Firefox account. Thanks

Asked by billytucker99 5 months ago

Last reply by Paul 5 months ago

Firefox for Android re-opens tabs

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch. Firefox re-opens tabs after the browser is closed. Say I hypothetic… (read more)

I'm not sure if this behavior is intended or not.. but it seems unusual and like some sort of glitch.

Firefox re-opens tabs after the browser is closed. Say I hypothetically open the app to make a Google search, open a few tabs from the results, do some research, then close the most recent 4 tabs and then immediately close the entire app.

Upon my next opening of the app, I'm served the New Tab screen. Tapping the square icon that brings up my list of currently open tabs, reveals that those 4 tabs from my previous session have returned. This has persisted through the last few updates, and I've just been living with it for a month or two. If I close a bunch of tabs at once and then keep browsing, sometimes I'm able to keep some of them dead, but some will come back I think. It's inconsistent and strange.

Any help is appreciated.

Firefox for Android 117.0.1 Android 10 Build number QP1A.190711 Samsung Note 9 N960U1

Asked by galacticboy2009 5 months ago

Last reply by Paul 5 months ago

keyboard blocks text

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the … (read more)

Problem: keyboard covers text area in chat and scroll does not function. In a chat with customer service usually, the text I am writing does not appear, it is behind the keyboard and scroll is frozen. I have to close the keyboard to see the text, also scroll works. Then I click on my partially filled text box, keyboard comes back covering it, no scroll. Repeat. Pixel 6, FF for Android, T-mo, Ad-Guard only addon, everything updated, see attached.

Asked by andy 5 months ago

Last reply by Paul 5 months ago

Delete All saved password on Firefox

Hello, I want to delete all the passwords I have saved on FireFox, I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please sugge… (read more)

Hello,

I want to delete all the passwords I have saved on FireFox,

I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please suggest some solution or something by which the entire saved passwords can be deleted at one go.

I have some personal reasons due to which I am requesting you.

It is not even giving the option to delete Saved password.

Asked by TAUFIK 5 months ago

Last reply by Paul 5 months ago

Closed taps reopening on android

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in t… (read more)

The browser for android is excellent in a lot of ways, but I find it really irritating when I open the app and see tabs I already closed in my previous sessions open in the new session. You end up having to close the same tab multiple times because each time you leave the app and return, the tabs are automatically reopened. Sometimes as many as 2 or 3 previously closed tabs are reopened automatically whenever the app is opened next. I just find this quirk highly annoying and I wonder if there's a fix for this

Asked by kachieco 5 months ago

Last reply by Paul 5 months ago

can't organize bookmarks. Still...

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke… (read more)

So i was browsing google to find any solution with android Firefox and bookmarks. It's 2023 and it's still impossible to move bookmarks in it. Is this some kind of a joke? So the only option is to move to Opera i guess? Can i move my bookmarks to it on my phone?

Asked by DoneDonedone 5 months ago

Last reply by Paul 5 months ago

App Crashing Problem

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I… (read more)

Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.

Asked by Shihab Rahman 5 months ago

Last reply by Paul 5 months ago

Firefox Account Recovery

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn… (read more)

My phone was in middle of crashing so I got a back up plan with Goog one , however they lost almost everything. Lost passwords etc. Had to reset my Firefox password, didn't have my account recovery key before, lost with Goog, now I have found my Account Recovery key returned, couldn't find anywhere in my account that shows where to enter the Key to recover saved data in Firefox, clicked on forgot password after trying my real password to no avail. Where do I enter recovery key. Email I got MozillaFirefox only said I can now use Mozzila Support said nothing about account recovery. Thank you

Asked by Douglas Selland 5 months ago

Last reply by Paul 5 months ago

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (read more)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 5 months ago

Last reply by Paul 3 months ago