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The app does not want to update

When i try to update Firefox on Android, it tries to "stage" an unknown app, and crashes. Then a pop up saying "Action not allowed" shows up. Please do help as i cannot s… (read more)

When i try to update Firefox on Android, it tries to "stage" an unknown app, and crashes. Then a pop up saying "Action not allowed" shows up. Please do help as i cannot sync since i am on a EOL version of Firefox mobile

Asked by Nik 4 months ago

Last reply by Paul 4 months ago

Unable to copy text in youtube comment

Android, Fx v 97.2.0 (Build #2015863825) I am unable to copy text from youtube comments when viewing videos in Firefox browser for Android. Long pressing doesn't work. I … (read more)

Android, Fx v 97.2.0 (Build #2015863825)

I am unable to copy text from youtube comments when viewing videos in Firefox browser for Android. Long pressing doesn't work. I am able to copy YT comments in other browsers such as Opera, DuckGo, Chrome and the Adblock Plus browser.

Someone recommended using an add-on called Universal Copy but it has bad reviews and I don't understand why an add-on is necessary for such a basic task.

Why is it not possible to do this in Firefox browser but possible in the other browsers? How do I copy YT comment text when using Firefox browser to watch YT videos?

Asked by Franco 4 months ago

Last reply by Paul 4 months ago

Print webpage and saving webpage as PDF file in Android.

When will Firefox provide a webpage print/saving as a PDF function for the Android version? You really need to create one. You are falling behind to other browsers. Pleas… (read more)

When will Firefox provide a webpage print/saving as a PDF function for the Android version? You really need to create one. You are falling behind to other browsers. Please FIX.

Asked by His Coolness 4 months ago

Last reply by Paul 4 months ago

URLs getting treated as search terms

Certain websites are getting sent to a search engine rather than being accepted as a URL. This seems to happen most often with sites that have something other than a www … (read more)

Certain websites are getting sent to a search engine rather than being accepted as a URL.

This seems to happen most often with sites that have something other than a www prefix (for example, dvd.netflix.com) or sites with an odd format (for example, http://attwirelessinternet to access my router), regardless of whether I prepend https:// to the URL. This causes delays when the network is busy, as I must wait a minute or two for the search engine to load; in the worst cases, navigation becomes impossible if it is a page not indexed by search engines.

I though I could work around this by adding a blank search provider to the list of options -- for example, entering HTTPS under Name and https://&s under "Search string to use," but Firefox won't accept this.

Is there a way to force Firefox to accept a string as a URL without disabling the search bar function, or to manually edit a config file somewhere to force it to accept my workaround?

Asked by shining.raven 4 months ago

Last reply by Paul 4 months ago

Find Bar beats URL Bar

When the find in page bar is visible, the user is unable to scroll to reveal the URL bar. This violates user expectations. If the user has the URL bar at top, the user ex… (read more)

When the find in page bar is visible, the user is unable to scroll to reveal the URL bar. This violates user expectations. If the user has the URL bar at top, the user experience is even worse, as the eye is drawn to the expected URL bar.

I asked this previously, https://support.mozilla.org/en-US/questions/1316055

Asked by David T. Macknet 4 months ago

Last reply by Paul 4 months ago

Browser History Usability and Usefulness

I would like to suggest some improvements to history, in particular searching, viewing history, and following history links. I would like it if history were searchable se… (read more)

I would like to suggest some improvements to history, in particular searching, viewing history, and following history links.

I would like it if history were searchable separately from other searches. For example, I am looking for something that I know I viewed yesterday, so I don't need to do an internet search or a bookmark search, but can find it in my history - but that's a lot of links to review.

When viewing history and long-pressing an item, the application selects the link rather than giving you the context menu which would allow opening that link in a new tab. Granted, one can access the menu at the top right to open in a new tab, it's just a different application pattern and takes more steps for the user.

When following a link from history, there is no way to get back to history. I would expect the behavior to be similar to any other page, where the back button not only places you on the appropriate page but it places you at the correct location within that page. As is, history is only marginally useful.

Asked by David T. Macknet 4 months ago

Last reply by Paul 4 months ago

Securing my gmx account.

Hi my name is Jackie. When looking at my emails earlier I was greeted with a message saying I must follow some steps to secure my gmx account. Upon signing in and trying … (read more)

Hi my name is Jackie. When looking at my emails earlier I was greeted with a message saying I must follow some steps to secure my gmx account. Upon signing in and trying to move on to the next step, I am only presented with a view of split-screen football matches and a loading symbol that goes on forever.

I have been in touch with gmx who kindly sent me a link so that I can report the issue. However on tapping the link I find the football matches and loading symbol again.

It was fine when I used it yesterday, I use it everyday but it has me very bewildered.

I don't think that the loading split-screen football matches are all there is to it, (or even anything to do with it at all), or are they? I am now extremely concerned and wondering whether I will lose access to my account.

Can anyone help? Jackie

Asked by Nanna Jack 4 months ago

Last reply by Paul 4 months ago

freeze and close yb upself

Hi there, after the recent update of Firefox on my galaxy tab s7, Firefox freezes and close eveytime I open it. Reinstall doesn't help too. Anyone facing same issue and i… (read more)

Hi there, after the recent update of Firefox on my galaxy tab s7, Firefox freezes and close eveytime I open it. Reinstall doesn't help too. Anyone facing same issue and is there anyway to solve it?

Asked by vkel1979 4 months ago

Last reply by Paul 4 months ago