Showing questions tagged: Show all questions

9gag, "post" button disappears

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting info… (read more)

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Asked by Dave Wolf 1 month ago

Last reply by Smith Johns 1 month ago

White screen when accessing Google.com

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago Switch to a different connection - error still occurs Swi… (read more)

I get a blank white screen when I access https://www.google.com on Firefox for Android Started about 1 hour ago

Switch to a different connection - error still occurs Switch from Firefox to Firefox Focus - error still occurs Clearing cache and cookies - error still occurs

Going to https://one.google.com works Typing in the search bar and viewing the search results works Accessing all other URLs works

Accessing https://www.google.com on Chrome works

How do I resolve the issue?

Asked by DEATHFISH 4 months ago

Last reply by Paul 4 months ago

reading mode is not working on Android Firefox version 120

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the … (read more)

Every time I try to read a news article, I am met with an error that says cannot load a content and reading mode does not work. Please fix this error because this is the only reason why I use Firefox.

Asked by I like chocolate 3 months ago

Last reply by TyDraniu 3 months ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 3 months ago

Last reply by Paul 3 months ago

Pull to Refresh is overly sensitive

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads… (read more)

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads.

Asked by ellisker 3 months ago

Last reply by TyDraniu 3 months ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 3 months ago

Last reply by tomaszuk 1 month ago

Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 2 months ago

Last reply by Axel 2 months ago

Homepage polluted by recently visited

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android. I'm always using the latest nightly for browsing Youtube o… (read more)

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Asked by Nonoy7 1 month ago

Last reply by Paul 4 weeks ago

The screen of the webpage is flickering

Hello, I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The sc… (read more)

Hello,

I've recently began to experience some pretty nasty behavior of firefox on android. After some time of using the browser (with closing the app in between), The screen starts to flicker (on every website) and the app becomes unusable. I have to force stop the app for it to work for a while again, until it starts flickering again. I have few theories myself (Something wrong with the web-engine, or garbage collector perhaps?) but I don't know how true they are. I did recently update to Android 14 and didn't see this behavior beforehand. I can't show a demonstration because I can't attach video's. Can I post a link to a video?

Asked by fireFerry 5 months ago

Last reply by TyDraniu 5 months ago

Android, google blank page

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow. Fixes I tried: -Deleted cache within… (read more)

Hello, i have a problem since yesterday afternoon, google.com always loads to a blank page as you can see in the screenshot bellow.

Fixes I tried: -Deleted cache within android app management. (Firefox cache) -Deleted cache within firefox

-reinstalled app.

Asked by wooxt3r 4 months ago

Last reply by Paul 4 months ago

Keeps Freezing

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it… (read more)

For awhile now since I last updated the android app it's started freezing after awhile when I try to open a new tab or type in the address bar. Sometimes it looks like it's opening a new tab but it's just a duplicate of a different tab then it freezes. Restarting the app makes it work again but it won't remember the last thing I was doing and the history shows up entirely blank. Even closing the app before it freezes it won't remember what I just had open

Asked by samakiroden 5 months ago

Last reply by V. M. 3 months ago

Firefox account STILL DOESN'T WORK!

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS P… (read more)

Whenever I try to properly use the Firefox browser: I get a "download Firefox page"!! I already have a recent mozilla / Firefox account! WHAT CAN Mozilla DO TO FIX THIS PROBLEM? & WHEN? Perhaps I should just get rid of mozilla/Firefox altogether. This is the second time I've tried to contact mozilla for support! CONTACT ME @: [Email address]

                           Frier Adler

Asked by frieradler 4 months ago

Last reply by Paul 4 months ago

Histogram don't hide

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide,… (read more)

When I'm going to full screen video - I'm got control buttons on the screen. It's happened 2 weeks ago and go on to this day. Phone control gistogram button's don't hide, I'm trying everything to fix it (( Some time it's don't showing, but not now - it's on the screen - no matter what sites or player on this site ((

Asked by CEHA.UA 4 months ago

Last reply by welchia 4 months ago

I can't add a page to "Save to collection"

I have a Chromebook, after entering the name of the collection and trying to add a page, I click enter on the keyboard and nothing happens, I tried both the physical and … (read more)

I have a Chromebook, after entering the name of the collection and trying to add a page, I click enter on the keyboard and nothing happens, I tried both the physical and touch screens keyboard, it worked normally before. How i can fix this? I have newest version firefox android.

Asked by Revenn 5 months ago

Last reply by Paul 5 months ago