Phone sign in that's suspicious.

It's saying that a different phone than I'm using is changing my password. I may have had that phone before but I'm not changing it now with that phone. It keeps saying… (read more)

It's saying that a different phone than I'm using is changing my password. I may have had that phone before but I'm not changing it now with that phone. It keeps saying an android 14 has changed it but it's my account and I'm in using a different phone now. Could it be thinking I'm using a phone I had the sed in the past by mistake?

Asked by benpalmer7777 1 month ago

Last reply by markwarner22 1 month ago

Recalling an Issue Previously Closed as "RESOLVED INCOMPLETE"

Can a long standing issue — previously closed as "RESOLVED INCOMPLETE" — be recalled as a New Issue? References: [1856222 - browser.tabs.query does not always contain … (read more)

Can a long standing issue — previously closed as "RESOLVED INCOMPLETE" — be recalled as a New Issue?

References:

[1856222 - browser.tabs.query does not always contain all open tabs](https://bugzilla.mozilla.org/show_bug.cgi?id=1856222)

[1583281 - Expose all tabs to the tabs API on Android, including discarded tabs](https://bugzilla.mozilla.org/show_bug.cgi?id=1583281)

••

Firefox (Android) 134.0 (Build #2016064983), hg-b8005f63d9eb+ GV: 134.0-20241230151726 AS: 134.0

Asked by foxxtrot 4 months ago

Last reply by Paul 4 months ago

backups

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another ac… (read more)

I did a factory reset on my phone, and I cannot find my backups for firefox, I tried doing the about:profiles, but nothing is working, it looks as if I created another account, how do I either see my other profiles or find my backups

Asked by Ke 1 month ago

Last reply by 0004 4 weeks ago

Unable to access passwords

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, … (read more)

I have a Huawei P30 Pro and beta Firefox browser. When I try to view my passwords on Firefox, it brings up a lock screen password prompt. This page requires my password, but the password is not recognized, even though it is correct. The lock screen password works in other situations but not in Firefox

Asked by Trevor Z 2 months ago

Last reply by jonzn4SUSE 2 months ago

cannot sync collections

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new pho… (read more)

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new phone.

I can see an archived thread about this from 2022, is it really not possible to sync these? It seems bizarre to offer the capability to bookmark sites, but not allow it to live with you.

Will it ever be possible? Or should I stop relying on this feature? The main collection I use frequently is one for recipes.

Asked by Heidi Claus 5 months ago

Last reply by annoyed too 1 month ago

cannot find synchronise and save data setting

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save da… (read more)

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Asked by ggg 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Asked by ferguslesley 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Android 134 crashing when closing

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the … (read more)

Since version 134 of Firefox Android has been out, it crashes EVERY TIME when I try ot use the "back" gesture on my Xiaomi 14(i.e. swiping from right or left side of the screen) I tried Firefox 134, Iceraven 2.27 (also based on the same Gecko) - they act the same. In the same time I also have Waterfox, based in the previous version of Firefox 133, and it responds properly. I guess it is related to the latest version only. Here's the crash log:


f5e34211-feda-4d80-b244-c2e4db76c44d java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'float android.window.BackMotionEvent.getTouchX()' on a null object reference at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.lambda$onBackStarted$1(WindowOnBackInvokedDispatcher.java:353) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper.$r8$lambda$jWVwe-YeLRxW3tAMLuWZynG6e1k(Unknown Source:0) at android.window.WindowOnBackInvokedDispatcher$OnBackInvokedCallbackWrapper$$ExternalSyntheticLambda4.run(Unknown Source:4) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:224) at android.os.Looper.loop(Looper.java:318) at android.app.ActivityThread.main(ActivityThread.java:8759) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:561) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1013)

Asked by martin347 4 months ago

Last reply by MrGrappleMan 2 months ago

is my phone being Hacked

Is my phone being hacked also is my phone cloned with another device because I only have an Android Samsung Galaxy A14 that is the only device that I use with four differ… (read more)

Is my phone being hacked also is my phone cloned with another device because I only have an Android Samsung Galaxy A14 that is the only device that I use with four different accounts Gmail accounts linked to my phone

Asked by Jersey Girl 4 months ago

Last reply by basheelmi41 3 months ago

Fixed PDF file download (0B)

Recently, I haven't been able to download the browsing page as a PDF file. I want to mention that my file shows download complete(0B). Please fix my problem. Thank you. … (read more)

Recently, I haven't been able to download the browsing page as a PDF file. I want to mention that my file shows download complete(0B). Please fix my problem. Thank you.

Asked by Dhrobo Tara 1 week ago

Last reply by TyDraniu 1 week ago

Where access file location from download on Firefox mobile

I simply cannot open the file location and have absolutely no clue where it is located. Idk why it's not on download folder sorted by date, all it prompt me to do is open… (read more)

I simply cannot open the file location and have absolutely no clue where it is located. Idk why it's not on download folder sorted by date, all it prompt me to do is open the pdf with whatever pdf viewer and there are absolute no other way to know the path, thus impossible to import it later on my Dropbox app

Asked by yoann.s 1 month ago

Last reply by jonzn4SUSE 1 month ago

Firefox for Android with AppGalery(without google play)

Hello, I want to update the browser version on my "Huawei matepad t8" device. There are no Google services on it, only the app gallery. You cannot download the installer … (read more)

Hello, I want to update the browser version on my "Huawei matepad t8" device. There are no Google services on it, only the app gallery. You cannot download the installer for android on your official website. It redirects to the Google play store. How do I get updates? Can I get a direct link to download the .apk?

Asked by Karhoro Tunta 2 months ago

Last reply by James 2 months ago