How can I be 100% sure that my passwords are not stored somewhere?

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deleti… (read more)

I've been deleting my saved passwords in Firefox, after migrating to a standalone password manager. It's been anything but easy (deletions are not synced, and bulk deletion process is inconvenient to say the least).

What worries me is that my "deleted" passwords kept coming back as soon as I enabled Sync, until I realised I had duplicate devices in my Mozilla account control panel. I still have, though, some other connected services (Add-ons, Mozilla Support, Mozilla Monitor...).

Is what I've done enough to ensure they're gone? Where exactly are synced passwords stored, and how can I be sure that they aren't lying around in a Mozilla server, awaiting a future data breach? I don't have the time and energy to change 200+ passwords.

Asked by Álvaro González 1 week ago

Last reply by Paul 1 day ago

tqnq titan

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something calle… (read more)

I have a Samsung android phone. I have a pull down menu to show me who's texting, updates on daily news, the weather, etc. I'm getting notifications from something called tqnq.titan. then it days "tap here to check your device" Then right after that it'll say "your device is hacked" or "we will lock your phone soon. Too much spam" It says Firefox but nothing happens when i tap the notification. What is this and is it spam or a virus? I've been constantly cleaning my phone and running my anti- virus program. It states my phone is clean, but what are these weird notifications I'm getting that I've never gotten before? I'm concerned.

Asked by storm 4 months ago

Last reply by Paul 4 months ago

Link two accounts

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I… (read more)

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I am trying to link these two accounts, for many reasons but also because I am trying to add my other email as a backup/recovery to this account, but I keep being denied because it's an 'existing account'. Please help. (Also an unrelated but very unhelpful thing: Mozilla websites, and ONLY Mozilla websites, are currently rendering in plain html and it's *really* confusing and unhelpful. I've killed all my as blockers and it doesn't seem to be any of them. Any advice?)

Asked by tali1 5 months ago

Last reply by Mollie 1 month ago

all logins and bookmarks lost since latest update

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0). On the phone version I can't locate any previous … (read more)

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.

Asked by Sandrine 2 months ago

Last reply by Paul 2 months ago

How to add Adguard to Firefox

Hi, I'm having trouble installing the Adguard add-on. I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can blo… (read more)

Hi,

I'm having trouble installing the Adguard add-on.

I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can block YouTube adds.

I have no idea what I'm doing. It's really confusing and frustrating.

Can you please help?

Best wishes, Andrea

Asked by andreadarley679 5 months ago

Last reply by TyDraniu 5 months ago

Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (read more)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 3 months ago

Last reply by Paul 3 months ago

Backup or save Bookmarks (sync error)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone … (read more)

Hi , I have Firefox on old android device ( android 4.0.1 ) and I have a lot of bookmarks on it . I need to backup or save my bookmarks to use it on my new android phone . The problem ( I can't sync or use my fireFox account on the old phone because Firefox not support android 4.0 anymore _ so old devices can't sync anymore) When I try to sync it give an error with empty page.

Asked by 877e1706666e 4 months ago

Last reply by Paul 4 months ago

App sign in

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app… (read more)

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app? Your activity may no longer be private." What does that mean? Is it safe to click "open"? Or should I cancel? And if I cancel, how can I check in?

Asked by tck4r 3 months ago

Last reply by Paul 3 months ago

Android Firefox does not properly sync passwords

hey community, i am pretty desperate at this point, so i thought, i'd just ask you: a while ago i had a breach of some of my old passwords. i was able to redo all my pa… (read more)

hey community,

i am pretty desperate at this point, so i thought, i'd just ask you:

a while ago i had a breach of some of my old passwords. i was able to redo all my passwords into new and strong passwords before someone did shenanigans with my accounts, but the password sync of my firefox app on android still has the old passwords.

i tried disconnecting and reconnecting the sync, i tried deleting the cache and app data, still everytime i get the same result. i can't even log into ky university's default account anymore.

i desperately need your help. what am i doing wrong, what am i missing?

greetings!

Asked by seb_adam 2 weeks ago

Last reply by Paul 1 day ago

Donation

Hi, I've been making regular contributions to Mozilla but am not in the financial position to do so anymore. Only problem is I used an email account I don't have access … (read more)

Hi, I've been making regular contributions to Mozilla but am not in the financial position to do so anymore. Only problem is I used an email account I don't have access to anyone and was hoping you could assist me. Please let me know if I need to provide any further details. Thanks

Asked by oceansgift 5 months ago

Last reply by Paul 5 months ago

Email App for Android Phone

I have been getting numerous eMails over the last few weeks that do not have any address from the sender, not even a name. That is how it shows on my smartphone eMail App… (read more)

I have been getting numerous eMails over the last few weeks that do not have any address from the sender, not even a name. That is how it shows on my smartphone eMail App Version 6.1.82.0 (licensed by Apache and Mozilla) and as a result, I cannot send to spam. I can only delete them, but then I get more. The subject varies, but the message always says, "Remove-Me." When the eMail is opened, sometimes the only thing in it is a link to "Remove-Me". I am reluctant to use that link though I do not wish to receive anymore of these emails. When I contact my eMail provider, they had me sign in to their site to view my eMails and there, the offending eMails showed up as being sent from my own eMail address. Could this be someone using the Relay program offered by Firefox? Whether or not, is there a way to prevent eMails that have no sender's address being received in my eMail box? If there isn't, there should be. Please advise. Thank you.

Asked by Not-a-geek 5 months ago

Last reply by Paul 5 months ago

Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (read more)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Asked by ekrartona30 2 months ago

Last reply by Paul 2 months ago