Passwords not synchronizing (02/2025)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any act… (read more)

I'm experiencing an issue with Firefox where my saved passwords from my desktop aren't syncing to my Android phone. Pressing the "Sync Now" button doesn't trigger any action. I've tried several troubleshooting steps, including removing and readding the device, force stopping the app, clearing cache and data, and manually syncing again, but nothing has worked. It seems like a bug. Any suggestions?

Asked by Ghaith Al-Maliki 8 hours ago

Last reply by jonzn4SUSE 1 hour ago

i cannot see my secondary email account

I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account … (read more)

I have two email accounts I've used for Firefox over the years, a Google account on my PC and a Yahoo account for my mobile phones. I don't see a secondary email account on any devices when managing my account, yet when I get go to add them, all devices say they already exist.

I am doing this because I am trying to sync one phone to another. Or, by pairing one to a window on my PC and then pair the second phone to that after that's accomplished.

I didn't see a Sync and Save opinion in my phone menus, and under my email address there is only an option to sync now and no pairing options, nor a QR reader that comes up to see the QR code on my PC trying to sync from there. I cannot even get my new phone to log in to Mozilla to even ask this question.

My PC account options shows that both phones exist in the sync system.

Asked by Paul Cigno 1 day ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

multitasking/split screen

One way you could help is making a option to split screen two different windows in the same screen simultaneously, that way we can multitask and be more efficient. … (read more)

One way you could help is making a option to split screen two different windows in the same screen simultaneously, that way we can multitask and be more efficient.

Asked by hussainalfaisaly321 5 days ago

Last reply by jonzn4SUSE 5 hours ago

Sync not working

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does noth… (read more)

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Asked by Mitchell 1 month ago

Last reply by Ainur Khammatov 15 hours ago

about:config not working

I need to adjust settings in about:config but it just loads a blank page. I have tried clearing storage and cache and even reinstalling but it won't work. How can I get a… (read more)

I need to adjust settings in about:config but it just loads a blank page. I have tried clearing storage and cache and even reinstalling but it won't work. How can I get access to this?

Asked by Jarl of Whitehirst 1 day ago

Last reply by vladimir 17 hours ago

Credit

I would like to get a card from you guys I have not received a credit card I had one that I paid off a MasterCard gold it's been paid off for a long time and I have Wicke… (read more)

I would like to get a card from you guys I have not received a credit card I had one that I paid off a MasterCard gold it's been paid off for a long time and I have Wicked creditz

Asked by Corey Wolane 20 hours ago

Last reply by James 20 hours ago

Searching for any Malware on Android Phone

There was a Very good article on Mozilla re the above on Home Computers. Wondered if there was one for Android Phone users ? Surely there must be, and if so is there… (read more)

There was a Very good article on Mozilla re the above on Home Computers. Wondered if there was one for Android Phone users ? Surely there must be, and if so is there different ones for different phones & different versions of Android ?

Thanks Kindest Regards Mark

Asked by Mark Pickering 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Synchronisation de mon mobile volé vers un nouvel appareil

Bonjour. Quelqu'un m’a volé mon mobile, depuis je fonctionne sur un autre mobile prêté par mon fournisseur. Cela fait des jours que j’essaie de rapatrier tous mes marque-… (read more)

Bonjour. Quelqu'un m’a volé mon mobile, depuis je fonctionne sur un autre mobile prêté par mon fournisseur. Cela fait des jours que j’essaie de rapatrier tous mes marque-pages en vain, via la synchronisation. L’ancien appareil apparaît bien mais quand j’appuie sur synchroniser il ne se passe rien. Quelqu'un peut-il m’expliquer ce qu’il se passe ? J'ai vraiment besoin de ces marque-pages. Merci

Asked by gillliance 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Long pressing Android back button no longer displays tab history Firefox for Android 13

Long pressing the Android back button on the navigation bar no longer displays the tab's history on Firefox Android. S22 Ultra Android 13 134.0.1 (Build #2016067655) … (read more)

Long pressing the Android back button on the navigation bar no longer displays the tab's history on Firefox Android.

S22 Ultra Android 13

134.0.1 (Build #2016067655)

Asked by Will Kerr 4 weeks ago

Last reply by jonzn4SUSE 1 day ago

tab history

As of a few weeks ago I no longer get tab history by a long press on the back arrow. Is there a way to fix this? Thank you. 135.0 (Build #2016070975), hg-17c38d56ca55… (read more)

As of a few weeks ago I no longer get tab history by a long press on the back arrow. Is there a way to fix this? Thank you.

135.0 (Build #2016070975), hg-17c38d56ca55+ GV: 135.0-20250130195129 AS: 135.0.1

Asked by nancie.vargas 1 day ago

Last reply by jonzn4SUSE 1 day ago

sign in to sync

I want to sync across several computers, but I'll be happy if I can sync across my phone and desktop. Firefox on the desktop gives me a qr code but it's disagreeable ab… (read more)

I want to sync across several computers, but I'll be happy if I can sync across my phone and desktop. Firefox on the desktop gives me a qr code but it's disagreeable about just using my camera reader. It wants me to open the special app in Firefox. But there is no such thing. In particular, there is no "Ready to scan" button. Mozilla, could you make this easier?

Asked by stephen.alrich.marshall 1 day ago

Last reply by jonzn4SUSE 1 day ago

cannot sync collections

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new pho… (read more)

I have several collections in Firefox on my old phone, things I use regularly. It's the only way to save websites on the phone, so I assumed this would sync to my new phone.

I can see an archived thread about this from 2022, is it really not possible to sync these? It seems bizarre to offer the capability to bookmark sites, but not allow it to live with you.

Will it ever be possible? Or should I stop relying on this feature? The main collection I use frequently is one for recipes.

Asked by Heidi Claus 2 months ago

Last reply by milosemi 1 day ago

Audio Crackling

Audio in firefox (for android) is crackling when using headphones, no matter what the type (mp4, mp3). Already tested this on the newest version of: normal, beta, nightly… (read more)

Audio in firefox (for android) is crackling when using headphones, no matter what the type (mp4, mp3). Already tested this on the newest version of: normal, beta, nightly and focus. I think on nightly it happens less, but instead there is also a bit of stuttering

I don't think it's the phones or headphones fault since audio from other browsers (Chrome, Brave, DuckDuckGo) or apps (YouTube, Spotify) works perfectly fine. It doesn't occur on PC, so it's probably only the android version.

Details:

  • Phone - Samsung Galaxy A54
  • Headphones - WF-1000XM5
  • Firefox versions: 135.0; 136.0b5; 137.0a1

Asked by Suzu 2 days ago

Last reply by David Bugeja 2 days ago

Audio cuts out and crackeling sound.

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop out… (read more)

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop outs. My wi fi is a very stable fiber optic provider, I did restet the router and run speed test to double check. Not a problem with my Bluetooth headphones since I re paired them. I also re installed Firefox to no avail. Samsung internet has no audio issues currently. I turned off u block origin also. It seems to be isolated to firefox version 135.0. My system is Android 14 with ui 6.1 on a Samsung a23 5g. I have seen other users complain about this with no real answer. Spent a good part of the day trying to figure it out.

Asked by gemdrum 1 week ago

Last reply by NoahSUMO 2 days ago

Bookmarks

Does Mozilla/Firefox know or care that rather than improve bookmarks the latest changed has completely fucked,it up and made it utterly useless?! Junk! Just garbage! No w… (read more)

Does Mozilla/Firefox know or care that rather than improve bookmarks the latest changed has completely fucked,it up and made it utterly useless?! Junk! Just garbage! No wonder so many people like me are dumping uou as a browser! Utter crap!

Account Sync not working on Current build 135.0

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser. My older phone is currently running 121.0 #201… (read more)

I have Firefox installed on a few devices including my two phones, as well as it being my primary Windows desktop browser.

My older phone is currently running 121.0 #2015991663 and sync works fine.

My primary phone is running the latest version from Gplay store 135.0 #2016070975 and nothing I do can persuade it to sync.

I tried logging out of my Mozilla account on the phone, clearing cache, closing all tabs and restarting the device. It now persistenly says Last synchronised: never

It simply will not sync.

Asked by Stefan_Mac 4 days ago

Last reply by jonzn4SUSE 3 days ago

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Asked by beatnostalgia 3 weeks ago

Last reply by MissG 3 days ago

Numerous obstacles to syncing mobile device with desktop

I wanted to switch to Firefox and they are making it difficult! I am using Firefox on Android and Windows 11 on desktop. All I want is to sync my mobile device to desktop… (read more)

I wanted to switch to Firefox and they are making it difficult! I am using Firefox on Android and Windows 11 on desktop. All I want is to sync my mobile device to desktop. I followed the documentation. After all kinds of login obstacles, I was able to log in to the Firefox app. I clicked the menu and there is NO OPTION to “Sync and save data” as described in the documentation. I have wasted 30 minutes trying to figure this out. Please advise. thank you.

Asked by honeywood5 3 days ago

Last reply by jonzn4SUSE 3 days ago