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default browser

Hello Firefox Support Team, Thank you for providing such an excellent browser, free of charge and without advertisements. I am experiencing an issue on my Samsung J5 ru… (read more)

Hello Firefox Support Team,

Thank you for providing such an excellent browser, free of charge and without advertisements.

I am experiencing an issue on my Samsung J5 running Android 5. When I try to set Firefox as the default browser, I am redirected to an information page. While helpful, it does not mention that Firefox cannot be set as the default browser on Android versions below 8.

It would be clearer if this limitation were explicitly stated on that page.

Thank you for your attention, and best regards to the entire Firefox team.

Asked by ali basiri 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Javascript components causing frequent crashes in V145.0

The latest crash: b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB unti… (read more)

The latest crash:

b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=e9bad27f848049fca9e39dc6b2d0abd5
* Socorro: https://crash-stats.mozilla.org/report/index/bp-22da7755-1702-4479-8d06-ab0d60251118

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:274) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invokeSuspend(viaduct.kt:49) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:2) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:1) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiTraitInterfaceCallAsyncWithError$1.invokeSuspend(viaduct.kt:39) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@2104835, Dispatchers.Default]

HELP!!!!

Asked by Cajundweeb 1 month ago

Answered by Cajundweeb 1 month ago

  • Solved

Firefix Android does not open MSN pages

Why MSN pages are not shown? I tried all suggestions on the web with no results. Instead of showing the MSN pages for the selected topic it always shows the main site pag… (read more)

Why MSN pages are not shown? I tried all suggestions on the web with no results. Instead of showing the MSN pages for the selected topic it always shows the main site page.

Asked by John 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

BUG: Keyboard doesn't adjust the UI

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or … (read more)

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or similarly, pages which have a message box at the bottom, KB overlays that box and everything below it. Quick test shows that only the New Tab screen and URL bar know about the keyboard status.

Asked by atso.galkin 1 month ago

Answered by Kiki 1 month ago

  • Solved

Error when making payment

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6… (read more)

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6 times with the same result. The web site states that I should be using version 38 of Firefox or higher but I don't know how to check for this. When I go into about Firefox there is just a long string of numbers 144.0.1 that continues from here. Is this version 144.0.1 higher than ver 38? Thank you in advance for your reply.

Asked by Pampaw 1 month ago

Answered by Paul 1 month ago

  • Solved

can't change app icon (android)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-… (read more)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-icon-firefox-android ; updated the app at the store, rebooted my device and finally (the problem persisted) uninstalled and installed again Firefox app. still nothing, the option does not appear. i'm adding an scrrenshot. very thank you.

Asked by sakura 1 month ago

Answered by Paul 1 month ago

  • Solved
  • Locked

Keyboards blocks view of webpage on mobile - Firefox for Android

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks … (read more)

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks the view of responsive webpages and most times blocks the view of text input boxes while typing.

Image attached shows how the keyboard is overlaid on top of the end of the footer of the Mozilla website. Last image shows a Chrome screenshot for comparison.

Asked by zaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaq 1 month ago

Answered by Kiki 1 month ago

  • Solved

shortcuts

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be s… (read more)

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be scrolled. To see the others I need to click on Show All. This seems to me as a very bad update Up through Firefox Android 143 Shortcuts on the new tab page could be quickly side-scrolled, but that appears to be removed in 144, which I find significantly more clumsy. Please restore the prior behavior, at least and I hope it will be corrected Thank you. and copy and paste is broken on android mobile (Sorry I had to blur sole of my pint shortcuts)

Asked by altairibnlhahad 1 month ago

Answered by Paul 1 month ago