Showing questions tagged: Show all questions
  • Solved

Scrolling leads to a refresh of the website

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this s… (read more)

I have the problem that Firefox does not correctly recognize when I want to scroll up on a web page. This often causes me to accidentally refresh the page. Usually this should only happen when I'm already at the top of the website and then swipe down again and not in the middle of the website. I have even tried Firefox Nightly and Klar, but the issue occurs with every browser. Is there perhaps some trick or hidden setting that causes the browser to scroll reasonably again instead of constantly refreshing the website?

Asked by Dennis 5 days ago

Answered by Paul 2 days ago

  • Solved

Bookmarks and basically all data gone after an update

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to upda… (read more)

Hello, I recently tried to create an account to sync everything in firefox on my phone, but after a few attempts the account page just wouldn't load, so I decided to update the app because it was quite some time ago since I last updated it.

But right after the update, everything's gone: bookmarks, history, tabs. I was brought to a getting started page like I never installed firefox. I checked the bookmarks/history options but nothing was there. Shouldn't the app preserve its existing data even after an update? Any help will be greatly appreciated. Thanks.

Asked by Ryan McK 5 days ago

Answered by Paul 4 days ago

Purpose of IP in mail confirmation?

I was adding a secondary email address to my Firefox Account, it happened that I mistyped one letter. Now Firefox sent the confirmation code to that person with the detai… (read more)

I was adding a secondary email address to my Firefox Account, it happened that I mistyped one letter. Now Firefox sent the confirmation code to that person with the details of my primary E-Mail address, my IP Address and my location. It was my mistake.

Now, it's obvious that a confirmation code is needed because such scenarios could happen. If it was me who sent the code, then I would already recognize it was me. If someone sent a code to my email by mistake, why expose their specific IP to me?

"If you received it by mistake, you don’t need to do anything." combined with exposing IP address doesn't make any sense for a privacy-oriented browser. That's why confirmation codes are sent in the first place, to confirm the right person has access?

Asked by Preon 5 days ago

How can i delete EVERYTHING from firefox on android?

so i want to delete bookmarks, passwords, cookies, site history, everything!!! I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i d… (read more)

so i want to delete bookmarks, passwords, cookies, site history, everything!!!

I tried uninstalling and reinstalling but somehow it didnt remove my passwords (and no i didnt enable sync after reinstall)

Reason: I have just spent a good amount of time cleaning up old passwords that i dont use anymore or have changed and not been updated from some reason. When i re-enable sync, I dont want the saved passwords from my phone to resync to my PC. To be absolutely sure that this doesnt happen i would like to just resync all the data to my phone from my sync account.

Asked by da-craven 1 month ago

Last reply by luya 1 week ago

Firefox Android resyncs passwords that are already deleted from my firefox account on Firefox desktop (on Linux). I cannot delete them

I wanted to remove all of my passwords from firefox, therefore I deleted all of them through the firefox desktop version on linux mint. On my phone even after syncing, t… (read more)

I wanted to remove all of my passwords from firefox, therefore I deleted all of them through the firefox desktop version on linux mint.

On my phone even after syncing, the passwords persist. I cannot get rid of them on firefox mobile, so I thought its a bug, deleted appdata and uninstalled firefox. Reinstalled firefox and logged in my firefox account again only to see that after syncing all passwords appear again.

I really want my passwords deleted and I dont know how to delete them anymore since on firefox android I would have to delete one by one. I want them to not resync ( I dont even know from where since no passwords show on the desktop version anymore)

I want to say: Syncing of logins is on on BOTH firefox browsers. I made sure of that.

Asked by luya 1 week ago

Delete All saved password on Firefox

Hello, I want to delete all the passwords I have saved on FireFox, I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please sugge… (read more)

Hello,

I want to delete all the passwords I have saved on FireFox,

I have saved a lot of passwords so it is too heavy for me to delete them one by one, so please suggest some solution or something by which the entire saved passwords can be deleted at one go.

I have some personal reasons due to which I am requesting you.

It is not even giving the option to delete Saved password.

Asked by TAUFIK 1 week ago

Last reply by Paul 1 week ago

Old sync tabs

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to acce… (read more)

I have an old phone that recently(~1 month) stopped working. I synced my tabs before the device stopped working but had no immediate need for them. Now when i try to access those tabs on my pc, about a month later, I am unable to find them. My account shows that the device was backed up a month ago. Is there a time limit to access the tabs that i synced?

Asked by jonkh23 1 week ago

Last reply by Paul 1 week ago

Link two accounts

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I… (read more)

I have a long standing Firefox account - this one. I have also recently joined Firefox relay, using a different email - the one I most want to be able to mask - however I am trying to link these two accounts, for many reasons but also because I am trying to add my other email as a backup/recovery to this account, but I keep being denied because it's an 'existing account'. Please help. (Also an unrelated but very unhelpful thing: Mozilla websites, and ONLY Mozilla websites, are currently rendering in plain html and it's *really* confusing and unhelpful. I've killed all my as blockers and it doesn't seem to be any of them. Any advice?)

Asked by tali1 1 week ago

Last reply by Paul 1 week ago

  • Solved

quit feature not shown on Firefox android

Good morning. I use Firefox in my pc as well as my cell phone. The android version had a quit feature at the bottom to close and exit the browser but it is not showing af… (read more)

Good morning. I use Firefox in my pc as well as my cell phone. The android version had a quit feature at the bottom to close and exit the browser but it is not showing after updates. Where can I find it?

Thanks.

Asked by Andres Fernandez 1 week ago

Answered by TyDraniu 1 week ago

How to open all synched tabs at one time on Firefox Android

Like mins.kim's identical question on 2/11/22 that was never solved, I would like to open all my synched tabs at the same time on my android phone. How do I do this? … (read more)

Like mins.kim's identical question on 2/11/22 that was never solved, I would like to open all my synched tabs at the same time on my android phone. How do I do this?

Asked by ykzarb 1 week ago